QAD

AI Sales Solutions Engineer

QAD$100K — $140K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Extensive operational knowledge of at least two enterprise processes (P2P, S2C, O2C, etc.) from a hands-on perspective.
  • Proficient in solution design thinking, with the ability to translate business outcomes into actionable solutions.
  • Comfortable using low-code/no-code tools for configuration and automation (e.g., n8n, Zapier).
  • Demonstrated ability to engage customers at all levels through effective workshop facilitation and presentations.

Responsibilities

  • Collaborate with Account Executives to transform qualified opportunities into agentic solutions.
  • Facilitate process discovery workshops to analyze enterprise process states and identify improvement areas.
  • Design comprehensive agentic solutions based on customer processes, whether new builds or integrating with existing systems.
  • Ensure the proposed system aligns with critical KPIs and has the necessary business context for measurement.
  • Configure agent settings using an intuitive, no-code platform, including triggers, decision logic, and company-specific rules.
  • Deliver impactful presentations that connect business outcomes to the configured agents.

Benefits

  • Strong benefits package including health, dental, and vision insurance.
  • 401K matching to help you save for retirement.
  • Flexible work environment allowing remote work with occasional on-site workshops.
  • Opportunity to be part of a growth-oriented culture that values idea-sharing and creativity.
Full Job Description
Job Description

Champion AI is the strategic future of QAD / Redzone, and we are building a dedicated AI division to own it - this is where the company's attention, investment, and ambition are concentrated. The strategy and the technical foundation are built; we need solution designers who can execute it and scale it across customers.

There has never been a better moment to sit at the frontier of agentic AI for manufacturing. We are assembling a small team of operators to capture it, and this role helps define what "great" looks like.

The Role

The AI Sales Solutions Engineer is a solution designer. You walk into a customer conversation, understand their end-to-end process, and assemble an agentic solution to fix it - without engineering involvement.

You sit on top of a pre-built foundation - data, semantics, an agent platform, and a library of persona agents. You configure within it; you don't build it. The platform exposes configuration through natural language and drag-and-drop, so your edge is domain fluency and solution-design instinct, not code.

What You'll Do
  • Working hand-in-hand with the Account Executive, you take a qualified opportunity and turn it into a working agentic solution:
  • Run process discovery workshops: sit with champion users to map any of the standard enterprise processes (P2P, S2C, O2C, P2M, F2P, R2R) - current state, KPIs, manual effort, bottlenecks, and target state.
  • Design the agentic solution: decide which agents, working together, fix the customer's process - and recognize whether it's a greenfield build or a brownfield plug-in to an existing system (SAP, Ariba, Coupa, Jaggaer).
  • Map KPIs to the platform: confirm the system has the data and the business context to measure what the customer actually cares about.
  • Configure each agent: set triggers, decision logic, exceptions, KPIs, data sources, communications, company-specific rules, and hand-offs - all in natural language and drag-and-drop, no code.
  • Present the solution: pitch anchored in business outcomes - OTIF, working capital, cycle time, cost reduction - worked backwards to the agents that achieve them.


Qualifications
  • Enterprise domain fluency: operational, end-to-end working knowledge of at least two of P2P, S2C, O2C, P2M, F2P, R2R - not just a consulting view. The deepest value sits in plan-to-make and procure-to-pay.
  • Solution-design thinking: ability to decompose a vague business outcome into agents and data flows, and to know when one agent suffices and when several are needed.
  • Low-code / natural-language comfort: hands-on with tools like n8n, Zapier, or Make. The agent platform will feel familiar.
  • Customer-facing credibility: workshop facilitation and executive-level presentation.

Nice-to-Have
  • Background at a major ERP vendor or process consultancy (SAP, Oracle, Coupa, Ariba, or a Big Four firm).
  • Hands-on experience with AI tooling.
  • Industry depth in manufacturing, particularly tier-one suppliers.

Not Required

Model-building, software-engineering depth, or an ML / data-science background. Engineering owns the platform; you own the solution.

Who Thrives Here
  • You are joining a small, entrepreneurial team - not a delivery machine with a ticket queue. We want self-starters who see the opportunity in agentic AI and move without waiting for instructions.
  • Self-starter: if a solution pattern or workshop framework doesn't exist yet, you create it. If a document is missing, you write it.
  • Resourceful: you pull in the right people - your AE, Product, and Customer Success - to move a deal forward and get the customer to value.
  • Builder's mindset: you take a strong foundation and a playbook and extend them as the platform matures, rather than waiting for every process to be defined for you.
  • If you need rigid structure and a clearly defined process for every situation, this is not the right place. If you want to shape how this role and this division are built, it is.


Additional Information
  • Compensation. $100,000- 140,000 USD ,
  • Plus a strong benefits package inclusive of PTO, 401K matching, and Healthcare/Medical Insurance plans.
  • Virtual-First Culture: work remotely, with the flexibility to lead in-person customer workshops in your market.
  • Atmosphere of Growth: join a team where idea-sharing is prioritized over hierarchy, at the leading edge of agentic AI for manufacturing.
  • Comprehensive Benefits: health, dental, vision, PTO, 401K matching, and a collaborative culture of smart, hard-working people.


#LI-Remote

About QAD

QAD Inc. (Nasdaq: QADA) (Nasdaq: QADB) is a leading provider of next-generation manufacturing and supply chain solutions in the cloud. QAD solutions help customers in various industries rapidly adapt to change and innovate for competitive advantage. Founded in 1979, QAD has 29 offices globally, and its Channel Islands-based Precision Software subsidiary has 11 offices. Over 2,000 manufacturing companies have deployed QAD solutions including enterprise resource planning (ERP), demand and supply chain planning (DSCP), global trade and transportation execution (GTTE) and quality management system (QMS) to become an agile and effective enterprise. For more information, visit www.qad.com.
Learn more about QAD
Size
1,940 employees
Market Cap
$1.8 billion
Industry
Net Income
$3.2 million
Founded
1979
5 Year Trend
+2.1%
Revenue
$303.4 million
NASDAQ

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