Scotiabank

AI Enablement Engineer

Scotiabank$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in technical enablement or digital transformation roles
  • Strong understanding of Generative AI, LLMs, and enterprise productivity platforms
  • Proficiency in Azure, Databricks, and Google services
  • Ability to translate complex platform capabilities into operational guidance
  • Excellent communication skills for technical documentation
  • User-centric mindset for addressing adoption challenges
  • Experience in metric definition and data analysis

Responsibilities

  • Design and implement onboarding frameworks for AI platforms
  • Create technical documentation and usage guidelines
  • Collaborate with cross-functional teams to integrate AI into workflows
  • Analyze workflows for AI automation opportunities
  • Lead intake sessions for identifying AI workflow requirements
  • Track and assess AI platform capabilities and advancements
  • Evaluate features for technical readiness and business applicability

Benefits

  • Commitment to diversity, equity, inclusion, and allyship
  • Accessibility and workplace accommodations for all employees
  • Opportunities for upskilling and professional development
  • Competitive rewards, flexible vacation, and immediate benefits start
  • Collaborative work environment with team-oriented spaces
  • Community engagement programs for a sense of belonging
Full Job Description
Requisition ID: 260664

As an AI Enablement Engineer, you will act as the technical enablement and functional interface between enterprise Artificial Intelligence platforms and the organization. You will be responsible for enabling scalable adoption, effective usage, and measurable value realization of generative AI, LLM-powered services, and intelligent productivity platforms across the enterprise.

This role is highly technical in orientation but not development focused. Your mandate is to ensure that AI platforms are understood, operationalized, and embedded into business workflows through structured enablement, technical documentation, and functional guidance. You will translate platform capabilities into practical usage patterns, ensuring teams can safely and effectively leverage AI tools as they mature.

Is this role right for you? In this role, you will:

Platform Enablement & User Onboarding
  • Design and execute technical onboarding frameworks for enterprise AI platforms, including capability overviews, access models, guardrails, and supported use patterns.
  • Produce technical enablement artifacts such as system usage guides, configuration references, operating manuals, and structured platform documentation.
  • Partner with technology, architecture, data, and business teams to integrate AI capabilities into existing workflows and operating models.
  • Analyze end-to-end workflows and identify opportunities where AI-driven automation or augmentation can improve efficiency and consistency.
  • Lead structured discovery and intake sessions to capture technical and business requirements for AI-enabled workflows.

Capability Roadmap & Platform Strategy
  • Track and assess the evolving capabilities of enterprise AI platforms, including generative AI services, copilots, and intelligent productivity tools.
  • Translate vendor and platform roadmaps into internal capability roadmaps, clearly outlining what is available, what is coming, and how it should be used.
  • Evaluate new features for technical readiness, risk alignment, and business applicability, and communicate implications to stakeholders.
  • Act as a functional advisor to platform and engineering teams during feature rollouts and upgrades.

Technical Training & Knowledge Enablement
  • Build and maintain best-practice repositories, including prompt engineering patterns, usage standards, workflow templates, and reference examples.
  • Establish and manage a distributed AI Champions network to support advanced usage, experimentation, and peer enablement.
  • Support platform delivery teams by ensuring users are technically prepared to adopt new capabilities through guided usage and structured learning paths.
  • Enable smooth transition from platform implementation to steady-state usage through targeted enablement and adoption support.

Functional Support & Continuous Improvement
  • Serve as the primary functional and enablement point of contact for AI platform usage questions, workflow troubleshooting, and best-practice guidance.
  • Triage functional issues, usability gaps, and platform defects, escalating appropriately to engineering, architecture, or IT teams.
  • Collect, synthesize, and prioritize user feedback to inform future platform enhancements, roadmap decisions, and enablement strategies.
  • Perform functional validation and user acceptance testing to ensure AI solutions meet business and usability requirements.
  • Continuously refine enablement materials and workflows based on real-world usage and post-rollout feedback.

Value Realization, Adoption & Metrics
  • Define and monitor AI adoption and usage metrics, including activation, engagement, satisfaction, and feature utilization.
  • Measure productivity impact, efficiency gains, and value realization through surveys, interviews, and usage data.
  • Document and communicate internal success stories, proven patterns, and repeatable use cases to drive broader adoption.
  • Produce enablement and adoption reporting that demonstrates business impact and informs leadership decision-making.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Demonstrated experience in technical enablement, platform adoption, systems analysis, or digital transformation roles.
  • Experience working in Azure, Databricks and Google native services and environments
  • Strong conceptual understanding of Generative AI, Large Language Models (LLMs), AI copilots, and enterprise productivity platforms.
  • Ability to interpret complex platform capabilities and translate them into clear operational guidance and usage standards.
  • Excellent written and verbal communication skills, particularly for technical documentation and stakeholder presentations.
  • Strong user-centric mindset with the ability to anticipate adoption challenges and design practical solutions.
  • Experience defining metrics, analyzing adoption data, and producing insights reports.
  • 4-7 years of experience in a role such as Technical Systems Analyst, Platform Enablement Lead, or Technical Product Owner
  • Bachelor's degree in, Information Sciences, Computer Information Systems, or a related field.
  • Spanish fluency (nice to have).


What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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