Join the U.S. & Bermuda Center for AI Enablement to help drive enterprise-wide AI adoption at scale. In this role, you'll partner with business leaders to identify and advance high-impact AI opportunities that improve efficiency, quality, and customer experience.
You will guide teams through AI use case development, support solution selection and execution, and connect stakeholders to the right tools, resources, and delivery paths. This role also promotes scalable, well-governed AI practices by supporting standardization, tracking outcomes, and ensuring responsible and secure use aligned to enterprise standards.
What We Ask of You- Act as a trusted AI thought partner to U.S. & Bermuda business leaders and teams, helping them shape, prioritize, and refine AI opportunities aligned to business outcomes and clarify where AI can meaningfully improve outcomes.
- Support AI use case intake and execution by guiding business users through problem definition, refinement of use cases, and selection of appropriate tools, vendors, or delivery paths.
- Direct teams to the right AI resources, superusers, or AI build partners, ensuring timely and effective support aligned with architecture and approved platforms.
- Help showcase the art of the possible by elevating strong AI ideas, sharing success stories, and raising the bar for what "good" looks like in AI adoption.
- Facilitate structured intake and triage of AI opportunities, routing use cases to the appropriate business led or technology delivery path
- Develop and maintain shared AI assets, including prompt libraries, use case inventories mapped to business processes, and agent tracking, to promote reuse and scale.
- Partner with business and technology stakeholders to inform buy-versus-build decisions, balancing speed, sustainability, and enterprise defined standards.
- Support performance management of AI agents and use cases by helping define success criteria, tracking outcomes, and contributing to review and prioritization based on measurable business value and adoption metrics.
- Promote standard patterns and scalable approaches across teams to reduce duplication, increase quality, and accelerate adoption, while avoiding tool proliferation and fragmented solutions.
- Stay current on AI technology capabilities and releases, translating emerging developments into practical, business relevant implications aligned to Markel's technology strategy.
- Reinforce responsible and compliant AI use by embedding governance expectations, safe-use guidance, and escalation paths into day-to-day enablement activities.
What You Will Bring to the Role- Experience partnering with business leaders or functional teams to translate complex problems into clear, actionable opportunities, ideally involving technology, data, or process improvement.
- Strong ability to act as a thought partner and facilitator, guiding discussions, asking the right questions, and helping teams refine ideas without taking ownership away from the business.
- Practical understanding of AI concepts and capabilities sufficient to identify appropriate use cases, evaluate options, and connect teams to the right tools, vendors, or delivery paths within a technology and governance framework.
- Demonstrated comfort operating in ambiguous, fast-moving environments, balancing speed with discipline and knowing when to standardize, escalate, or halt efforts based on risk, value, or misalignment.
- Ability to communicate clearly with both technical and non-technical audiences, translating AI possibilities into business-relevant language and outcomes.
- Experience supporting or contributing to governance, risk, compliance, or control frameworks in a technology-enabled environment.
- Strong organizational skills, including the ability to document work, track progress and outcomes, and promote reuse of patterns, assets, and lessons learned.
- Curiosity and continuous learning mindset, with interest in staying current on emerging AI capabilities and translating new developments into practical implications for the business.
US Work AuthorizationUS Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the AI Business Partner is $116,080 - $159,610 with 25% incentive.
What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part? Choose
'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
- All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
- All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to
[email protected].
No agencies please.
