Salesforce

Agentic Operations Consultant

Salesforce$148K — $269K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Technical Sales, Solutions Engineering, Business Value Consulting, or Technology Consulting
  • Deep industry knowledge in Financial Services, Healthcare & Life Sciences, Supply Chain, or Public Sector
  • Familiarity with supply chain management and workflow automation platforms
  • Proven ability to lead effective 'whiteboard' sessions with customers
  • Technical fluency to configure solutions using no-code tools
  • Exceptional communication skills for translating complex concepts to various stakeholders
  • Experience in quota-carrying roles with incentive structures

Responsibilities

  • Serve as the primary solution leader on complex deals, pitching the vision of autonomous business processes
  • Define and pitch a comprehensive multi-year 'Value Roadmap' for customer operations
  • Act as the primary SME in C-suite presentations, linking technical capabilities to business outcomes
  • Lead and manage 4-5 week Proof of Concept engagements to validate business cases
  • Partner with Product and Engineering teams to align field feedback with solution roadmaps
  • Drive revenue growth with accountability for deal velocity and win rates in the Regrello portfolio

Benefits

  • Comprehensive benefits and resources supporting work-life balance
  • Opportunity to collaborate with AI agents to enhance personal impact
  • Access to professional development and personal growth resources
  • Dynamic and inclusive workplace that encourages feedback and innovation
  • Possibility to redefine industry standards and influence customer experiences
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

Agentic Business Consultant, Agentforce Process Automation

The Agentic Operations and Intelligence Consultant is the primary strategic driver for go-to-market motion for our Agentforce process automation (Regrello). You will own the end-to-end value narrative-from initial discovery and use-case roadmapping to the delivery of high-stakes Proof of Concept (POC) engagements that prove the transformative power of these solutions.

The Business Consultant is not just a technical resource; it is Strategic Deal Execution. You will partner with Account Executives to lead deep discovery, identify high-value transformation opportunities across back-office business functions (Supply Chain, Finance, etc.), and prove the value of the "Agentic Enterprise." You own the value narrative-from the first pitch and process discovery to the delivery of high-stakes Proof of Concept (POC) engagements that secure the win.

Key Responsibilities

Strategic Value Selling: Serve as the primary solution leader on complex deals. You will pitch the vision of autonomous business processes and define the multi-year value roadmap for our most strategic customers.

Value Architecting: Define and pitch a multi-year "Value Roadmap" for customers, moving beyond a single use case to show how Agentforce can transform their entire operations.

Executive Influence: Act as the primary subject matter expert (SME) in C-suite presentations, translating technical "Agentic" capabilities into business outcomes like working capital optimization and risk mitigation.

Solution Proof & Validation: Lead and manage 4-5 week POC engagements. While you will build, the focus is on proving the business case and securing technical buy-in to close the deal.

Cross-Functional GTM Strategy: Partner with Product and Engineering to provide real-world feedback, ensuring the Regrello roadmap aligns with the "big rock" problems you are solving in the field.

Quota Ownership: Drive revenue growth as part of a commissionable team, taking accountability for deal velocity and win rates within the Regrello/Apromore portfolio.

Experience/Skills Required

- 10+ years of relevant experience in one or more of the following: Technical Sales, Solutions Engineering, Business Value Consulting, or Technology Consulting

- Deep industry experience in one of the following: Financial Services, Healthcare & Life Sciences, Supply Chain, or Public Sector

- Familiarity with supply chain management, financial services, or workflow automation platforms

- Master of Discovery: Proven ability to lead "whiteboard" sessions that challenge a customer's current state and build a compelling vision for a future state.

- Technical Fluency: Ability to "roll up sleeves" and configure solutions (POCs) using no-code tools, but always through the lens of solving a specific business problem.

- Executive Presence: Exceptional ability to communicate complex AI and automation concepts to stakeholders ranging from Warehouse Managers to Chief Supply Chain Officers.

- Ability to thrive in an agile, fast-scaling environment - often operating as the subject matter expert on a cross-functional deal team

- Experience working in or alongside quota-carrying roles with MBO or KSO-based incentive structures

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

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Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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