Uber

Account Representative, Eats SMB (Toronto)

Uber$89K — $94K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 1 year of experience in sales or client-facing roles.
  • Effective communication skills via phone, email, and in-person interactions.
  • Experience consistently meeting or exceeding sales targets.
  • Familiarity with CRM tools like Salesforce is preferred.
  • Background in e-commerce, restaurant, or hospitality industries is a plus.

Responsibilities

  • Own and manage a high-volume pipeline of local merchants.
  • Negotiate contracts to establish sustainable economics for partnerships.
  • Communicate Uber's product value clearly and persuasively.
  • Collaborate with Operations and Account Management to ensure smooth onboarding.
  • Adapt approach based on market dynamics and sales metrics.

Benefits

  • Eligibility for various company benefits.
  • Opportunity to work in a high-growth environment.
  • Collaborative and dynamic team culture.
Full Job Description
Job Description

About the role and team

In this role, you will be the engine behind Uber Eats' growth, responsible for bringing the best local and regional small and medium merchants onto our platform. This isn't a typical sales job-it's about navigating the messy reality of cold-calling, handling frequent rejection, and winning over busy business owners who don't always have a script.

Success here requires a mix of grit and resourcefulness. You'll need to thrive in a high-volume, high-stakes environment where you're expected to make 50+ dials a day while maintaining the energy to close deals in person. If you are resilient, energized by ambitious quotas, and ready to take total ownership of your territory, this is where you'll grow.

What you'll do
  • Own and manage a high-volume pipeline of local merchants, using a mix of persistent cold-calling and in-person meetings to sign new partnerships.
  • Navigate tough contract negotiations to establish sustainable economics for both the partner and Uber, ensuring a strong foundation for long-term collaboration.
  • Communicate the value of Uber's products with clarity and conviction, acting as an ambassador to develop trust with skeptical prospects.
  • Collaborate cross-functionally with Operations and Account Management teams to unblock dependencies and ensure a seamless onboarding experience for new partners.
  • Adapt your approach based on shifting market dynamics and daily performance metrics to consistently exceed monthly sales targets.


Basic Qualifications
  • Minimum 1 year of professional experience in sales, account management, or similar client-facing roles.
  • Proven ability to communicate effectively and persuasively via phone, email, and in-person interactions.
  • Experience meeting or exceeding measurable performance targets or quotas.


Preferred Qualifications
  • Experience managing a full sales cycle and using CRM tools like Salesforce.
  • Resilience and a "roll up your sleeves" mindset with a high tolerance for cold-calling and rejection.
  • Strong curiosity and critical thinking skills to solve merchant problems on your feet.
  • Background in e-commerce, restaurant, or hospitality commercial environments.


Responsibilities

For Toronto-based roles: The total annualized on-target earnings (OTE) for this position is CAD $89,167-$94,167. The OTE includes a base hourly rate of CAD $25.72-$27.16 per hour and an annualized cash variable incentive target of CAD $35,667-$37,667. The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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