Job Overview
Macrobond is seeking a customer-focused and results-driven Enterprise Account Manager to join our Americas team. In this key role, you will be responsible for nurturing and growing relationships within a portfolio of strategic accounts. Acting as a trusted advisor, you will collaborate with clients to understand their needs, deliver tailored solutions, and drive account growth through upselling and cross-selling opportunities. This is an exciting opportunity to play a vital role in Macrobond's continued expansion as we strengthen our partnerships with some of the most prominent organizations.
Job Responsibilities
- Account Growth: Develop and execute account plans to drive revenue growth by identifying upsell and cross-sell opportunities within your portfolio. Leverage Macrobond's data solutions to meet client goals and expand usage
- New Business Development: Proactively identify, engage, and secure new enterprise clients by targeting strategic accounts in key sectors. Build a robust pipeline of opportunities and deliver against ambitious sales targets.
- Consultative Selling: Partner with prospective clients to understand their challenges and requirements, delivering tailored solutions using Macrobond's data-driven platform, API integrations, and analytics tools.
- Sales Strategy: Develop and execute a focused sales plan for new business acquisition, leveraging market intelligence to identify opportunities that align with Macrobond's solutions and value proposition.
- Client Engagement: Lead discovery meetings, craft compelling proposals, and deliver impactful demonstrations of Macrobond's capabilities. Navigate complex buying processes with multiple stakeholders to successfully close deals.
- Collaboration: Work closely with marketing and product teams to align efforts and refine the go-to-market strategy. Share insights from the field to inform product development and marketing initiatives.
- Market Expertise: Stay abreast of industry trends, client pain points, and competitor offerings to position Macrobond as the go-to solution for economic and financial data.
Required Qualifications and experience:
- Experience: 3-4 years of experience in account management or sales roles, or 5+ years in customer success with a strong focus on strategic account growth. Previous experience managing a revenue-related quota is essential.
- Background: SaaS experience is required, with a demonstrated understanding of the complexities involved in managing enterprise accounts and delivering tailored solutions.
- Track Record: Proven success in growing existing accounts through upselling and cross-selling, ideally in a consultative sales environment.
- Tools Expertise: Experience using Salesforce and other CRM platforms to manage accounts and track performance.
What You'll Bring
- A consultative sales approach with strong persuasion and communication skills. You should be adept at articulating value propositions and navigating objections from multiple stakeholders.
- Exceptional relationship-building skills, with a natural ability to earn trust and establish long-term partnerships.
- Outstanding organizational skills, capable of managing multiple priorities and tasks in a fast-paced environment.
- A collaborative mindset, thriving both as part of a team and working independently.
- Professionalism and integrity, with a customer-centric mindset that prioritizes client satisfaction.
- The ability to quickly learn and understand new concepts. While financial literacy is a bonus, curiosity and a willingness to learn about economic and financial data are key.
What do we offer
- Company 401(k) scheme, with a strong employer contribution
- Private medical insurance, Aetna PPO plan
- Life Insurance
- 20 days holiday per annum
- 2 Macrobond days to use for volunteering
- Various physical / mental health and lifestyle benefits
