Job DescriptionJob Summary: Acrisure is seeking an Account Manager to join our growing Distressed Auto team in Parsippany, NY.
Responsibilities:New Business:
- Assists clients with making coverage changes in an automated environment supported by imaging system; determines if delayed or advanced billing is appropriate and invoice's, accordingly, uses each contact with the client as an opportunity to review the whole account, round it and market.
- Informs and educates clients about policy coverage, changes, exclusion and insurance coverage needs.
- Provides technical support to Producer(s) to benefit clients and to reach agency's strategic business goals.
- Prepares proposals in coordination with producer(s).
- Submits applications to eligible and appropriate carriers.
- Obtains client signatures on applications as necessary; follows up to ensure timely receipt of quotations and policies.
- Manages clients' needs by producing binders, certificates, policies, endorsements and other related items; verifies their accuracy.
Retention:
- Prepares summaries of insurance, schedules and proposals as needed for account review.
- Remarkets renewals, contacts clients, creates renewal proposals and handles other renewal activities in coordination with the producer(s).
- Renews policies following agency standards. Verifies each renewal's accuracy; ensures that all renewals are produced.
- Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.
- Maintains and updates electronic and client activity files.
- Verifies policy and policy change information, facilitating corrections when necessary.
- Processes incoming mail requests, responding promptly and appropriately.
- Verifies accuracy of all direct billed cancellations and takes appropriate corrective action when needed.
- Uses agency credit and collection policy in invoicing and pursuing prompt payments
- Processes and follows up on cancellations requests to carriers to ensure accurate and timely resolution; maintains agency in financial equity whenever possible.
Personal and Organizational Development:
- Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
- Maintains a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.
- Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
- Interacts with other effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business
- goals of the agency.
- Performs technical tasks to expedite client services.
Other duties may be assigned as needs arise, or as required. This description is not intended as a contract and is subject to change.
Education and Experience Requirements:Experience:
- Five (5) or more years Account Manager experience preferred
Special Technical Knowledge:
- Full knowledge of insurance products and usage.
- Adequate knowledge of rating procedures, coverage, and industry operations to effectively manage, maintain and underwrite assigned client and prospect lists.
- Full knowledge of insurance markets and reference to markets.
- Ability to carry out complex tasks with concrete and abstract variables.
- Excellent computer skills needed and must understand functionality.
Competencies:
- Functional Technical Skills - has functional and technical ability to do job at high level of accomplishment.
- Informing - provides information so that decisions can be made on a timely basis with accuracy.
- Time Management - uses time effectively and efficiently, concentrates efforts on more important priorities.
- Quantity of Output - amount of work is expected to meet goals on regular basis.
- Quality of Work Output -is with few errors with little rework.
Special Skills and/or Abilities:- Ability to communicate fluently in English in all oral and written communications with others.
- Ability to understand written and oral communication and interpret abstract information.
- Must be a team player and customer service oriented.
Pay Details:
The base compensation range for this position is $90,000 - $100,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 
