Location: Atlanta, GA
Schedule: Hybrid after 6 months
Job Summary:As an Employee Benefits Consultant, you will play a pivotal role in managing client relationships and providing strategic guidance in the realm of health and benefits. Success in this position requires a deep understanding of health and welfare benefit plans, compliance requirements, market trends and, most importantly, managing client needs. You will work as part of a consulting team to ensure the delivery of high-quality services and driving value for clients.
Responsibilities:Client Relationship Management:- Serve as the primary point of contact for assigned clients, building strong relationships based on trust and expertise.
- Understand clients' business objectives, challenges, and needs related to health and benefits.
- Regularly communicate with clients to provide necessary updates and address any concerns.
- Lead day-to-day client inquiries, troubleshooting benefit-related issues and coordinating resolution with vendor partners and internal teams.
- Serve as the internal lead in preparing agendas, meeting documentation, meeting notes and next steps and other client-specific documentation, as needed.
Strategic Planning and Consultation:- Conduct research on benefits trends, regulations, vendor offerings, and market benchmarks to support strategic recommendations.
- Liaise with carriers and vendor partners to gather information, request updates, and follow up on outstanding items.
- Analyze clients' benefit plans, claims data, and industry trends to identify opportunities for improvement and cost savings.
- Develop customized strategies and recommendations to optimize clients' health and benefits programs.
- Work across a collaborative team with internal colleagues, the client's team and vendor partners to successfully implement strategic initiatives.
Presentation and Client Deliverable Development:- Outline, build and refine PowerPoint presentations, proposals, and client education materials.
- Translate complex benefits information into clear, concise, and visually effective content.
Data Analysis and Reporting:- Lead the collection and review of claims reports, renewal data, and vendor documentation.
- Utilize data analytics tools to track and analyze key performance metrics related to clients' benefit programs.
- Prepare and deliver reports on utilization, cost trends, and ROI, providing insights to drive informed decision-making.
Renewal Management and Negotiation:- Lead the renewal process for client benefit plans, coordinating with carriers and negotiating terms to achieve favorable outcomes.
- Analyze renewal proposals and alternative plan designs, presenting recommendations to clients and guiding decision-making.
Benefits Administration and Compliance:- Ensure compliance with relevant regulations, such as HIPAA, ACA, ERISA, and state insurance laws.
- Stay informed about changes in healthcare legislation and industry best practices, advising clients accordingly.
Requirements:Experience & Education- Bachelor's degree in business, human resources, finance, or a related field.
- 5+ years of experience in employee benefits consulting or account management.
- In-depth knowledge of health and welfare benefit plans, including medical, dental, vision, life and disability insurance.
- In-dept knowledge of supplemental health benefits, voluntary benefits and work-life benefits that differentiate benefit plans.
- Strong understanding of healthcare regulations and compliance requirements.
- Industry certifications such as Certified Employee Benefits Specialist (CEBS) or Health Insurance Associate (HIA) are a plus.
- Active Life & Health license is strongly preferred.
Skills & Abilities- Ability to build effective visual presentations and analytical dashboards
- Excellent communication and presentation skills, with the ability to effectively convey technical information to diverse audiences.
- Analytical mindset, with proficiency in data analysis and reporting tools, with the ability to translate complex data into actionable insights.
- Proven ability to manage multiple priorities and deliver results in a fast-paced environment.
- Ability to work well under pressure
- Critical thinking skills, plus the intellectual curiosity to question/test assumptions
- Advanced proficiency with Microsoft Office suite, including Excel and PowerPoint
- Excellent organization and prioritization skills
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Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.Employee BenefitsWe also offer our employees a comprehensive suite of benefits and perks, including:
- Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
- ... and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
