RoleAs an Inside Account Executive, you will drive the expansion of Whatnot's supply by acquiring and nurturing new livestream sellers. You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth. Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline. You'll do this via:
- Deeply understanding our end-to-end sales process and collaborating with the team to bring high-potential sellers to Whatnot
- Becoming the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
- Source and prospect sellers, securing initial discovery and onboarding calls
- Leading sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot's value proposition
- Closing sellers, ultimately onboarding them onto the platform, and setting them up for success
- Utilizing key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
- Collaborating with internal partners to develop business growth strategies and communicate product improvements and feedback
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Los Angeles or New York City hub.
YouPeople who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Account Executive, you should have 3+ years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively, plus:
- You are a fast learner and self-starter energized by talking to people, solving challenges, and driving towards sales goals.
- You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
- You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
- You have experience selling and closing deals as well as the ability to manage multiple accounts and client needs at the same time
- You have proficiency with a CRM software and are ready and willing to learn new systems
- You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights
Nice to Have- Experience at a high-growth startup, marketplace, or creator-focused platform
- Proficiency in Airtable and Salesforce
- Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce
- Experience buying and selling in online marketplaces
Benefits- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
