Interpersonal skills to impress employers

When employers search for candidates to hire, they look at more than just your technical skills and experience. They also want to make sure you have solid interpersonal skills. Strong interpersonal skills are essential for communicating and working well with others.

Everyone possesses some interpersonal skills. You just need to be able to identify them so that you can highlight them on your resume or in interviews. This makes you more marketable and apt to get the job you want.

Interpersonal skills meaning

So, just what are interpersonal skills, and why are they important to your work environment? How do they make you stand out in the workplace?

Some people refer to interpersonal skills as “people skills” because they help you get along well with other people. These skills are essential to effective communication and being a team player, both of which are essential in the workplace.

Interpersonal skills are also called “soft skills” because they contrast with technical skills, known as “hard skills.” However, both hard and soft skills go together to make a great working environment.

Whether you are sending out a resume or in an interview, the hiring manager will be looking for hints of strong interpersonal skills. It will be helpful for you to know these skills and understand how to leverage them.

Which interpersonal skills will impress employers?

There are numerous interpersonal skills a person can have, but here are some ones that will make you stand out as a top-tier candidate:

Communication skills

No matter what field or industry you are in, communication is a key component of everyday life. Both verbal and written communication is essential to whatever job you obtain. If you can communicate effectively with others, you will be one step ahead of the others. Some positions may also require you to participate in public speaking.


Leadership abilities are vital whether you are in a leadership position or not. Some people think that leadership skills are only needed for managers, but there are other aspects to this skill you may not have considered. Leaders are good at motivating and encouraging those around them. They can be instrumental in helping the company achieve its goals.


Teamwork is a big part of keeping harmony in the workplace. If you have a diverse group of people with different ideas, they need to work together to accomplish their goals. If they can’t get on the same page to achieve the task at hand, chaos could ensue. If one person in the group won’t cooperate, things will go downhill fast.

Conflict resolution

Both managers and employees will run into conflicts on the job at some point. That is part of life and part of the work environment. Being able to resolve differences is a key part of being successful. Some conflicts could involve a problem between a customer and the company, or it may consist of an issue between yourself and a colleague. Whatever the case may be, you must be fair when resolving conflicts. You must listen to both sides of an issue and be adept at finding novel solutions to the problem.


Sometimes a work setting can get dreary and dull. People might grumble and complain about how challenging a job is or their working conditions, etc. However, this negative attitude makes the atmosphere worse. An employer wants optimistic employees.

Optimism can dispel negativity in the environment and help others become more motivated to tackle difficult issues. It also tends to ease stress and tension when the going gets rough. Optimism can take a problem and see a solution. People who radiate positivity are infectious, which is why this interpersonal skill is desirable.


Employers appreciate people who can regulate themselves by exercising self-discipline at work. Self-discipline in the workplace can show up in different ways. You may need to control your schedule by creating a time-management plan to achieve your goals. Not doing so may lead to missed deadlines and failing to reach your quotas. With self-discipline, you have an objective, and you put a plan in place to achieve it.

Active listening skills

There are two types of listening. One type of listening is passive, and the other is active. Passive listening involves hearing the person talk but not really taking in what they are saying. Active listening consists of listening closely to the person and responding appropriately to them. Managers and co-workers will appreciate someone who takes the time to listen to what they are saying.

Highlight your interpersonal skills

Now that you know some of the desirable interpersonal skills, you can make a point of highlighting these on your resume. You can do so by adding these or similar terms to your resume. As you describe the work you did for various companies, be sure to point out the interpersonal skills needed to accomplish the work. Another way to showcase your interpersonal skills is to have a section devoted to “soft skills.” This works for people if their resume is not too lengthy.

Here are examples of how you could work interpersonal skills into your resume:

• My ability to communicate effectively with the customers was demonstrated in our department getting a 27% boost in positive customer service reviews.

• I trained the sales associates in my department, and they are all top performers, giving the company a 12% increase in sales.

Moving Forward

Interpersonal skills can be just as vital as technical skills. It’s just up to you to enhance the skills you have and be sure to showcase them to potential employers. You can also work on improving yourself so that you add more of these skills to your list.