Average Salary: $117,957
$96K - $148K *
Unlock potential by connecting enterprise ITSM platforms with critical integrations. Design and build secure solutions for a variety of systems, ensuring seamless data flow and compliance with Federal...
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$121K - $188K *
Lead the administration and enhancement of collaboration platforms, ensuring compliance and security for a department serving over 13,000 users, while managing a diverse team and guiding strategic dev...
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$100K - $155K *
Advance security compliance by managing OS and third-party patches across thousands of endpoints, analyzing vulnerabilities, and implementing remediation plans to ensure robust protection for critical...
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$82K - $128K *
Build your leadership skills by supervising a dynamic IT service desk team, ensuring operational excellence while enhancing customer satisfaction through strategic performance management and coaching...
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$91K - $141K *
Lead and manage a dedicated AV/VTC team, ensuring optimal performance of enterprise video teleconferencing systems across multiple security enclaves while maintaining compliance and readiness standard...
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Knowledge Center Escalation Coordinator
$72K - $111K *
Unlock potential by coordinating escalations between external users and internal resolver groups, ensuring effective communication and comprehensive analysis to drive successful ticket resolution and...
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QA / Test Engineer (ITSM Platform)
$72K - $111K *
Elevate quality assurance efforts for ITSM applications by devising test strategies, executing various testing methodologies, and ensuring stakeholder acceptance. Drive continuous improvement while co...
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$87K - $135K *
Empower a comprehensive Knowledge Management program supporting IT Customer Services for a large organization. Lead a team to enhance knowledge sharing, develop strategies, and ensure high-quality con...
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Software License / Hardware Warranty Analyst
$72K - $111K *
Join a team that's accountable for managing software licenses and hardware warranties. This role analyzes compliance, optimizes asset utilization, and produces critical reports to support IT operation...
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Knowledge Analyst / Technical Writer
$65K - $101K *
Join a team that's dedicated to enhancing knowledge management by creating impactful documentation, analyzing user feedback, and developing chatbot content for an enterprise IT Customer Support Servic...
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$65K - $101K *
Explore the dynamic world of procurement as you evaluate vendor quotes, track purchasing actions, and ensure compliance in IT materials for a key Government program. Play a vital role in optimizing pr...
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Dashboard Developer (Customer Support Metrics Dashboard)
$105K - $163K *
Engineer the Customer Support Metrics Dashboard using Power BI to enhance data-driven decision-making. Collaborate with stakeholders to integrate data, build analytics, and present actionable insights...
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$127K - $197K *
Manage our external Knowledge Center to enhance IT service delivery for mission-critical applications, leading a diverse team while ensuring exceptional performance for stakeholders and resolving comp...
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ServiceNow System Administrator
$87K - $135K *
Lead a dedicated team managing the ITSM platform, overseeing user access, catalog maintenance, and performance monitoring to enhance IT service delivery for a federal agency. This role drives operatio...
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$96K - $148K *
Redefine the customer experience by leading innovative ServiceNow application development, automating workflows, and collaborating with cross-functional teams within a government-supported IT environm...
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$96K - $148K *
Lead the charge in developing and optimizing custom applications on our enterprise ITSM platform. Collaborate with cross-functional teams to enhance workflows, deliver value in an Agile environment, a...
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QA / Test Engineer (ITSM Platform)
$72K - $111K *
Lead quality assurance efforts for enterprise IT applications, ensuring security and compliance in a dynamic ITSM environment. Collaborate closely with cross-functional teams to elevate testing standa...
Today
$91K - $141K *
Shape the future of video teleconferencing by engineering and maintaining robust systems across multiple security enclaves. Collaborate with teams to ensure seamless communications, proactively resolv...
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Microsoft 365 / SharePoint Administrator
$79K - $122K *
Transform enterprise collaboration by managing Microsoft 365 services for over 13,000 users, ensuring compliance with DoD guidelines, and delivering high-level technical support and governance for cri...
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$79K - $122K *
Lead the charge in managing IT asset lifecycles, ensuring 100% accountability and compliance. Collaborate with cross-functional teams to optimize processes, maintain authoritative inventories, and del...
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$65K - $101K *
Empower a secure collaboration environment by administering Microsoft 365 and related tools. Provide expert Tier II/III support, monitor performance, and maintain web content, ensuring compliance with...
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MOBILE TELECOMMUNICATIONS TEAM LEAD
$75K - $116K *
Join a team that leads the full lifecycle of mobile communications, ensuring compliance and optimal support for enterprise mobile devices while managing a skilled team dedicated to service excellence...
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$65K - $101K *
Advance the enterprise collaboration environment by administering Microsoft 365, SharePoint Online, and related tools for a Department of War agency, ensuring compliance and user enablement while prov...
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$177K - $275K *
Advance enterprise IT Service Management by overseeing the ServiceNow platform architecture, integrating AI capabilities, and providing leadership to drive innovation and technical excellence for a go...
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$87K - $135K *
Develop and maintain custom solutions on the Microsoft 365 platform, ensuring compliance with standards while supporting over 13,000 users in an Agile environment. Propel user experience through innov...
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