Knowledge Manager Jobs

Knowledge Managers help organizations capture, organize, share, and apply information. They develop the strategies, systems, and practices that make useful expertise easier to find and put to work. Explore vetted Knowledge Manager job openings on Ladders, including professional opportunities with salaries of $100,000 or more.

What Does a Knowledge Manager Do?

Knowledge Managers create and oversee programs that turn organizational knowledge into a practical resource. Depending on the employer, the role may involve building knowledge-sharing processes, managing internal content and repositories, improving enterprise search, and coordinating subject matter experts. They often work across departments to ensure employees can access accurate, relevant information when they need it.

Skills and Qualifications

Employers commonly seek experience in knowledge management, information architecture, content strategy, or related fields. Useful skills include communication, research, taxonomy and metadata development, content governance, collaboration, and familiarity with knowledge bases or enterprise content platforms. Some positions also value change management, analytics, and experience supporting a particular industry or technical environment.

Knowledge Manager Career Opportunities

Knowledge Manager positions can be found in industries such as technology, consulting, finance, healthcare, government, and professional services. Depending on the organization, related titles may include Knowledge Management Director, Knowledge Operations Manager, Information Manager, or Knowledge Strategy Lead. Senior roles may involve setting enterprise-wide strategy, managing a team, or leading the implementation of knowledge systems.

Find Knowledge Manager Jobs on Ladders

Use Ladders to explore vetted professional openings and identify Knowledge Manager roles that fit your experience and career goals. Review each listing for responsibilities, qualifications, location, and compensation, and discover opportunities offering salaries of $100,000 or more.

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1
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$87K - $135K *

Unlock potential by leading the Knowledge Management program for a major IT support initiative, fostering a culture of knowledge sharing and improving self-service capabilities to enhance user experie...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $135K *

Unlock your potential by leading a dynamic Knowledge Management program that enhances IT support services, fosters collaboration, and drives efficiency for a large-scale enterprise environment. Make a...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $124K *

Unlock potential by driving the creation and maintenance of Gainsight CSP content, ensuring seamless integration across marketing and RevOps. Lead quality assurance, collaborative workflows, and repor...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Elevate your career by leading a technical team to enhance collaboration tools in a dynamic, cloud-based environment. Engage with federal clients, drive Agile practices, and ensure toolset efficiency...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$65K - $101K *

Empower your skills to enhance user experience by developing self-service knowledge solutions, analyzing data for impactful insights, and optimizing AI chatbot content to resolve customer inquiries in...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $185K *

Engage in a leadership role to enhance customer experiences in Professional Services. Oversee a team delivering implementations and training, ensuring quality and consistency while collaborating acros...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$65K - $101K *

Empower teams by supervising Tier I Knowledge Center agents, ensuring outstanding support for external users. Your leadership will drive performance, manage escalations, and improve service excellence...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Champion the development of a customer knowledge program, enhancing content accuracy and self-service effectiveness while driving KCS maturity and adoption in a dynamic support environment...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $120K *

Join a team that's driving successful ERP and CRM software implementations. Lead projects, coordinate teams, and ensure timely delivery while achieving sales and profit targets. Collaborate with stake...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$120K - $145K *

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $121K *

Champion legal operations excellence by driving process improvements, metrics establishment, and AI integration to enhance workflow efficiencies and support the Legal team in dynamic, fast-paced envir...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Transform data operations into actionable insights within a dynamic team. Leverage your expertise in knowledge management, data governance, and project coordination to enhance decision-making and stre...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a team that's driving complex technical projects from design to delivery. Oversee multi-phase builds, coordinate with diverse stakeholders, and ensure seamless transitions to operational success...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $111K *

Lead and innovate Tier I service desk operations by supervising agents, optimizing performance, and ensuring exceptional support for external users. Drive shifts performance, manage escalations, and e...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $151K *

Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Pioneer innovative eDiscovery solutions by managing complex projects, collaborating with legal teams, and mentoring staff. Ensure quality deliverables while exceeding client expectations through exper...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$88K - $105K *

Shape the future of knowledge management by leading a dynamic team to enhance communication strategies and support service delivery across multiple brands, fostering a culture of collaboration and con...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$140K - $170K *

Lead the charge in shaping portfolio-level product strategy for P&C insurance technology. Collaborate across multiple product lines to drive data-driven investment decisions and enhance overall portfo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $105K *

Grow portfolio success by managing relationships and driving adoption for 15+ enterprise clients in fintech. Leverage strategic insights to expand revenue, convert pilots to contracts, and lead data-d...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Optimize customer onboarding by managing end-to-end implementations, translating solution designs into actionable configurations, and ensuring seamless project execution while fostering strong client...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $160K *

Contribute to the evolution of data-driven healthcare products, shaping strategy and execution. Collaborate with cross-functional teams to deliver AI-enabled solutions that enhance clinical outcomes a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$104K - $145K *

Join our dynamic team as a proactive resource manager, optimizing talent allocation in a fast-paced creative studio. Collaborate with producers and leads to ensure efficient resource planning and maxi...

CanadaRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $156K *

Optimize resource allocation in a dynamic creative studio, ensuring efficient talent management and fostering strong relationships with artists and project leads. Drive proactive planning and problem...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$119K - $160K *

Empower brands to enhance digital experiences by leveraging Adobe Analytics and AEP. In this strategic role, you'll collaborate with clients to translate business goals into actionable insights, drivi...

Georgia, USRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$180K - $220K *

Join a team that's paving the way for innovative product and engineering solutions. As a Senior Corporate Counsel, you'll provide essential legal guidance on AI, payments, and privacy, ensuring compli...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Knowledge Manager do?question toggle

    A Knowledge Manager develops processes and systems for capturing, organizing, maintaining, and sharing an organization’s knowledge so employees can find and use reliable information.

  • What qualifications are common for Knowledge Manager jobs?question toggle

    Requirements vary, but employers often look for experience in knowledge management, information architecture, content strategy, or a related discipline, along with strong communication and collaboration skills. Familiarity with knowledge platforms, content governance, and metadata can also be valuable.

  • Where do Knowledge Managers work?question toggle

    Knowledge Managers work across many sectors, including technology, consulting, finance, healthcare, government, and professional services. Their responsibilities depend on the organization’s information needs and systems.

  • What are related job titles for Knowledge Managers?question toggle

    Related titles may include Knowledge Management Director, Knowledge Operations Manager, Information Manager, and Knowledge Strategy Lead. Titles and responsibilities vary by employer.

  • How can I find Knowledge Manager jobs paying $100,000 or more?question toggle

    Browse Knowledge Manager listings on Ladders and review the compensation and qualifications shown for each opening. Ladders focuses on vetted professional jobs paying $100,000 or more.