Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$90K - $180K *

Transform secure infrastructure solutions by designing, implementing, and maintaining scalable systems. Collaborate across teams to enhance performance and reliability while ensuring compliance with s...

Bentonville, ARRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $143K *

Drive product innovation by overseeing the lifecycle of our flagship car wash software. Collaborate with cross-functional teams to define strategy, prioritize features, and ensure high-quality deliver...

Akron, OHRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $148K *

Lead assessments and develop strategies for cybersecurity, privacy, and AI risk. Collaborate with clients to enhance their security programs, ensuring compliance with regulations and frameworks while...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Transform data into actionable insights by collaborating with leadership to analyze, visualize, and communicate findings. Leverage expertise in business intelligence tools to enhance decision-making f...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform client support by owning and enhancing digital tools. Drive innovation through hands-on development in Salesforce and AI platforms, ensuring seamless user experiences and measurable outcomes...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $105K *

Drive impactful learning experiences by developing engaging curriculum and materials for federal users. Collaborate with a multidisciplinary team to enhance user adoption of enterprise applications an...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Join a dynamic team to drive technical success and adoption across enterprise accounts. Leverage your expertise in project management and technical execution to enhance deployment health and fuel acco...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $180K *

Lead the charge in managing complex technology programs, enhancing operational efficiency, and driving strategic initiatives. Collaborate across teams to ensure successful project execution while main...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $125K *

Lead and develop a high-performing Solution Consulting team, driving strategic engagements and delivering impactful product demonstrations to agency and brokerage clients. Collaborate cross-functional...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $195K *

Join a team that's transforming enterprise automation in financial services. Leverage your expertise in Red Hat Ansible to design and deliver secure, scalable solutions for top-tier banks and insuranc...

North Carolina, USRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $210K *

Unlock the potential of Workday solutions by leading implementations, configuring systems, and ensuring client satisfaction. Collaborate with teams to document requirements, support data conversions...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Transform product security by leading strategy, conducting threat modeling, and collaborating across teams to ensure secure design and compliance. Drive innovation in security practices while mentorin...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $178K *

Accelerate progress at the forefront of cloud security governance, leading a dynamic team to enhance compliance, drive automation, and ensure robust risk management across multi-cloud environments...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Engage in overseeing data center operations, ensuring efficient infrastructure management and operational excellence across regions. Lead teams and projects while supporting critical services and driv...

Maiden, NCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in transforming agency operations by ensuring seamless onboarding and mastery of our all-in-one AdTech platform, bridging technical capabilities with real-world execution for impactful...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$325K - $375K *

Lead the charge in driving revenue growth by building and mentoring a high-performing sales team in the Mid-Enterprise segment, focusing on customer acquisition and market penetration in a competitive...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform operational workflows by leading AI integration initiatives, collaborating with multidisciplinary teams to implement AI capabilities effectively, ensuring alignment with mission objectives a...

Chicago, ILRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$131K - $243K *

Unlock your potential by driving innovative solutions in a dynamic environment. Collaborate with cross-functional teams to enhance product lifecycle management and ensure seamless integration of syste...

Colorado, USRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$99K - $120K *

Lead the charge in integrating critical building automation systems, overseeing installation, startup, and commissioning. Collaborate with diverse teams to ensure project success while maintaining hig...

Atlanta, GARemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $150K *

Elevate security standards by overseeing data center projects, ensuring compliance with industry specifications. Collaborate with teams to identify risks, monitor installations, and maintain quality t...

Buffalo, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive successful punchout integrations by collaborating with engineering, vendors, and stakeholders. Manage requests, troubleshoot issues, and ensure seamless purchasing experiences while advocating f...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $165K *

Join a dynamic team as a Software Developer, enhancing security tools through innovative web applications. Collaborate in an agile environment to design, develop, and maintain solutions that support c...

Texas, USRemote

1 month ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$135K - $216K *

Champion cloud security by leading proactive threat hunting and vulnerability remediation across diverse cloud environments, ensuring robust protection for 70+ customer tenants while collaborating wit...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $110K *

Drive transformation by collaborating with stakeholders to analyze and enhance business processes, ensuring effective technology adoption and operational improvements within a dynamic environment...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$60K - $152K *

Engage with clients to deliver exceptional software support for MQ on mainframe systems. Collaborate across teams to ensure timely installations, upgrades, and migrations while adhering to best practi...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.