Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$132K - $208K *

Lead the charge in transforming data center network designs into seamless execution. Drive end-to-end delivery of infrastructure projects, ensuring timely and efficient deployment across multiple site...

Colorado, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$113K - $154K *

Shape the future of cybersecurity by leading the modernization of critical systems. Utilize AI tools and collaborate with teams to implement robust security measures, ensuring compliance with federal...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Unlock potential by leading the design and optimization of secure cloud-native platforms. Collaborate across teams to enhance software delivery, implement CI/CD pipelines, and drive best practices in...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $93K *

Collaborate with a dynamic team to deliver exceptional on-site technical support, leveraging your expertise to diagnose and resolve customer issues while enhancing their experience with our services...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $150K *

Drive your career with a pivotal role in Digital Engineering training, focusing on course development and instruction. Collaborate with teams to create impactful learning experiences and engage with s...

Alexandria, VARemote

Today

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$98K - $163K *

Shape your career by providing Tier III IT Systems support across enterprise technologies. Collaborate on projects, resolve complex challenges, and mentor junior engineers while ensuring operational e...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Oversee and execute Commissioning & Startup projects, ensuring timely delivery and quality. Lead teams, develop plans, and support project managers while maintaining safety and compliance standards th...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the future of program management by overseeing complex projects, ensuring contract compliance, and delivering actionable insights to stakeholders while managing a high-performing team in a dynami...

Ashburn, VARemote

Today

  •   11 - 15 years exp.  •   Information Technology

$75K - $127K *

Lead the design and development of SAP Integration solutions, ensuring efficient system communication and data exchange. Collaborate with stakeholders to deliver reliable applications and enhance proc...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$67K - $114K *

Join a dynamic team to enhance child care data reporting through innovative training and technical assistance. Collaborate with states and Tribes to improve data quality and compliance, ensuring effec...

Reston, VARemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $190K *

Help us shape the future of AI operations by leading a dynamic team focused on innovative solutions, strategic partnerships, and technical excellence in agentic environments. Drive growth and operatio...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Elevate your career by building and maintaining CI/CD pipelines, administering servers, and leading DevOps initiatives. Collaborate with teams to enhance application performance and security while men...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a dynamic team as a DevSecOps Lead, where you'll design, deploy, and maintain secure cloud environments, ensuring efficient delivery of features while enhancing operational infrastructure for cri...

Reston, VARemote

Today

  •   8 - 10 years exp.  •   Information Technology

$75K - $158K *

Innovate solutions by leveraging your expertise in data automation and systems engineering to enhance operational efficiency and support enterprise financial management systems...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $260K *

Join a team that's redefining security in AI by designing scalable, secure infrastructure solutions. Collaborate with cross-functional teams to innovate security practices and ensure compliance while...

Bentonville, ARRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $158K *

Elevate enterprise testing by managing Tricentis Tosca for automated quality assurance. Collaborate with cross-functional teams to enhance testing maturity, ensure platform stability, and support miss...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$87K - $135K *

Drive your career forward by leading systems engineering for a cloud-based enterprise system. Engage in architecture development, integration, and modernization efforts while ensuring security and ope...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Champion innovative solutions as a System Engineer, driving client success through technology implementation and project management. Collaborate with teams to deliver projects on time and enhance clie...

Tampa, FLRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive innovative system designs for security, video, access, and fire alarm solutions. Collaborate with teams to deliver tailored solutions, support junior members, and ensure project success through...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Unlock potential by driving sales growth within the Federal sector, focusing on strategic account management and customer relationships. Collaborate with teams to deliver tailored solutions that excee...

San Diego, CARemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's driving healthcare innovation by leading the Rural Health Transformation Program. You'll coordinate efforts across agencies, enhance data integration, and support rural providers to...

Virginia, USRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $189K *

Lead cybersecurity initiatives as an Information System Security Officer, ensuring compliance and robust security controls for critical information systems while collaborating with stakeholders to saf...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Develop and deliver engaging training programs to enhance user adoption and operational excellence. Collaborate with diverse teams to create effective learning solutions, ensuring content aligns with...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in managing and securing Microsoft Active Directory services, ensuring robust identity management and operational excellence while collaborating with cross-functional teams to support...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.