Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$110K - $130K *

Champion high-level software testing solutions, ensuring quality and compliance through meticulous test planning, execution, and documentation. Collaborate with cross-functional teams to drive improve...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Manage and secure the VA network infrastructure, ensuring compliance and operational excellence across cloud and local environments while collaborating with diverse teams to enhance network performanc...

Philadelphia, PARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $199K *

Drive innovation in thermal management for AI data centers by designing efficient mechanical systems. Collaborate with industry leaders to enhance cooling technologies and ensure sustainability while...

Davidson, NCRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$226K - $338K *

Join a dynamic team at the forefront of AI-powered customer experience, driving transformative solutions and measurable results. Collaborate cross-functionally to architect innovative strategies that...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$89K - $115K *

Shape innovative software solutions by designing, developing, and maintaining robust applications. Collaborate with cross-functional teams to enhance user experience and optimize application performan...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$200K - $250K *

Shape the future of enterprise solutions by bridging technical expertise and strategic vision. Collaborate with cross-functional teams to design impactful architectures that drive customer success and...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Deliver impactful telecom design solutions by overseeing projects, enhancing production efficiency, and collaborating with designers and project managers to meet quality standards and client expectati...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$69K - $101K *

Empower our Micro-Fulfillment Operations team by ensuring optimal performance and reliability of automated systems. Engage with customers to troubleshoot and resolve complex technical issues, enhancin...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$105K - $170K *

Join a team that's dedicated to enhancing cybersecurity through proactive monitoring and incident response. As an MDR Shift Analyst, you'll tackle security challenges, investigate alerts, and collabor...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Unlock potential by designing and automating cloud infrastructure, enhancing operational efficiency, and driving strategic improvements in deployment and maintenance processes across teams...

Toronto, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Help us build high-throughput production services that power AI-driven workflows. Collaborate with cross-functional teams to design and evolve core platform services, ensuring reliability and scalabil...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Optimize enterprise monitoring solutions by administering Dynatrace, enhancing application performance, and ensuring operational observability across diverse environments. Collaborate with teams to im...

Columbus, OHRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Join us to manage and enhance our consumer purchase data assets, collaborating with vendors and internal teams to ensure high-quality data acquisition and compliance, driving insights and analytics fo...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$149K - $248K *

Champion client engagement and operational excellence by managing consulting teams, driving quality standards, and fostering relationships within Military Health Systems. Lead new business development...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$89K - $148K *

Drive the validation of SAP implementations by designing test scripts, managing UAT, and executing automated tests across major modules, ensuring alignment with business needs and technical processes...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$89K - $148K *

Advance your career by validating SAP implementations, designing test scripts, and ensuring systems meet business needs. Engage in unit, integration, and end-to-end testing of major SAP modules while...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$65K - $129K *

Lead the charge in developing competitive proposals and client services, enhancing operational excellence across clinical research programs. Collaborate with global teams to ensure high-quality submis...

Texas, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $160K *

Lead the secure architecture direction for a cloud-native financial platform, ensuring robust security controls and hands-on implementation while guiding teams to enhance security posture and reduce r...

Plano, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$172K - $202K *

Champion innovative insights and strategies as a Senior Director, driving impactful research and analysis to empower clients globally. Engage with stakeholders to deliver actionable advice and elevate...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$130K - $155K *

Lead the charge in network engineering strategy and execution across the Americas. Drive modernization initiatives, manage multi-million dollar budgets, and enhance operational efficiency while foster...

RemoteRemote

Reposted today

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Champion strategic alliances to drive growth, enhance partnerships, and align cross-functional teams. Lead initiatives that translate company goals into actionable plans, ensuring measurable results a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Empower cross-functional collaboration by aligning technology with business priorities. Drive strategic initiatives, enhance cybersecurity compliance, and foster trusted relationships to optimize ente...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$141K - $229K *

Join a team that's redefining IT service management by leading research and advisory efforts. Shape strategies that enhance service quality and operational efficiency while guiding technology leaders...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$91K - $163K *

Champion cybersecurity compliance by managing assessments, identifying control gaps, and ensuring remediation. Collaborate with stakeholders to uphold federal regulations and internal policies while n...

Eden Prairie, MNRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by designing and implementing enterprise identity solutions, ensuring secure access across cloud and hybrid environments while collaborating with cross-functional teams to enhance IAM...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.