Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$200K - $215K *

Drive innovation in data engineering and AI solutions, leading the design and deployment of scalable systems. Collaborate with cross-functional teams to enhance business value through advanced technol...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Shape the future of enterprise Linux environments by enhancing automation, managing infrastructure, and developing CI/CD pipelines. Collaborate with cross-functional teams to ensure secure, reliable...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $153K *

Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $118K *

Lead the charge in optimizing marketing operations by managing project workflows, budgeting, and reporting. This role enhances team efficiency and provides leadership with insights into performance an...

Austin, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Transform client relationships by driving sales growth through strategic territory development, pipeline generation, and collaborative solutions delivery, ensuring customer success in a dynamic cybers...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Pioneer innovative solutions as a Senior Manager in Deployed Engineering, leading hands-on deployments and building a high-performing team. Collaborate closely with customers and internal teams to dri...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Join a team that's redefining threat intelligence by conducting original research, analyzing emerging threats, and operationalizing findings to enhance customer security. Collaborate with experts to t...

New York City, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $153K *

Lead the enhancement and administration of enterprise endpoint security technologies, collaborating with cross-functional teams to optimize security processes and improve detection capabilities in a g...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Drive innovation by enhancing Finance systems through design, implementation, and analytics. Collaborate with cross-functional teams to ensure data integrity and optimize processes, while mentoring an...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$180K - $220K *

Lead the charge in developing innovative physician engagement products, overseeing technology initiatives, and managing cross-functional teams to deliver impactful solutions that enhance healthcare pr...

Fort Washington, PARemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$90K - $97K *

Advance your career by managing component life cycles and obsolescence issues. Collaborate with cross-functional teams to ensure product integrity and compliance while preparing critical reports and a...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$134K - $224K *

Shape the future of clinical research technology by leading cross-functional teams to develop innovative solutions that enhance user experience and drive operational excellence in global clinical tria...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$160K - $165K *

Join a team that's dedicated to enhancing cloud security for critical operations. Leverage your expertise to identify vulnerabilities, respond to incidents, and implement robust security measures in c...

United StatesRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $153K *

Join a dynamic team as a Senior IT Security Analyst, overseeing mainframe security operations, managing access, and addressing audit findings to ensure robust protection of critical systems and inform...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Engineer comprehensive building control systems, overseeing programming, testing, and commissioning of automation hardware and software to support smart building infrastructures while providing except...

Seattle, WARemote

Reposted yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$69K - $109K *

Champion quality assurance processes across engineering and manufacturing, ensuring compliance with NATO standards and ISO systems. Drive continuous improvement and support mission-critical SATCOM cap...

Herndon, VARemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $100K *

Champion seamless customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to enhance product reliability and drive customer satisfaction in a d...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$61K - $125K *

Optimize client onboarding and relationship management for corporate clients, fostering engagement and growth by understanding their needs and promoting financial solutions that enhance employee benef...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$98K - $141K *

Drive efficiency and reliability by leading a team of Controls Engineers to enhance regional plant technology and optimize machine processes, ensuring consistent implementation of industry standards a...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $180K *

Drive sustained growth as a key commercial leader by executing innovative revenue strategies, generating new client opportunities, and expanding market presence in the evolving data center and AI infr...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$89K - $157K *

Lead customer discovery and solution strategy in high-risk industries, leveraging operational risk management expertise to drive technical wins and enhance client relationships across North America...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Manage server installations and maintenance, troubleshoot network issues, and ensure data integrity. Collaborate with teams to optimize data center operations and support business needs through effect...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $179K *

Analyze customer experiences to drive retention strategies and enhance satisfaction. Collaborate across teams to shape data-driven decisions, develop metrics, and prioritize analytics initiatives that...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $140K *

Drive your sales career forward by leading strategic discovery conversations and developing enterprise accounts. Collaborate with technical teams to engage prospects, understand their security needs...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Pioneer security excellence by leading IT security operations, enhancing cloud and endpoint security, and driving compliance initiatives. Collaborate with cross-functional teams to mitigate risks whil...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.