Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$135K - $160K *

Design and oversee tailored security architectures for government clients, ensuring integration of threat intelligence and compliance within Cyware's platform. Collaborate on use cases, empower teams...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$116K - $194K *

Elevate your career by joining a dynamic engineering team focused on ATM and TCR technologies. As a key technical specialist, you'll enhance customer-facing banking services through innovative solutio...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$165K - $231K *

Transform complex security challenges into innovative solutions for public-sector and commercial clients. Lead technical pre-sales efforts, collaborating with sales teams to deliver tailored architect...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $116K *

Drive exceptional client experiences by leading delivery operations, managing relationships, and leveraging analytics to identify service gaps. Collaborate cross-functionally to ensure seamless execut...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $175K *

Drive security operations by monitoring and analyzing alerts in a 24/7 environment, ensuring rapid incident response and effective communication. Collaborate with teams to enhance security measures an...

Virginia, USRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $135K *

Elevate the digital news landscape by leading SEO initiatives that drive audience engagement and content discovery. Collaborate with cross-functional teams to ensure alignment and operational excellen...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Media

$150K - $190K *

Grow your career with a leadership role in cybersecurity, driving strategy and operations across AI-driven platforms. Lead a team to enhance security architecture, manage incident response, and collab...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$98K - $206K *

Drive innovation as a Senior Endpoint Engineer, collaborating with a skilled team to enhance endpoint management and automation, ensuring efficient deployments and robust security for critical systems...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Empower business success by collaborating with cross-functional teams to enhance operations, gather requirements, and implement IT solutions that align with strategic goals. Drive improvements in orde...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Pioneer innovative programmatic strategies and lead cross-functional teams to enhance digital advertising capabilities, driving growth and optimizing performance through data-driven insights and stron...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$209K - $275K *

Lead the charge in delivering innovative solutions by partnering with account executives, translating complex concepts into business value, and engaging deeply with customers to drive impactful techni...

Houston, TXRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the transformation of healthcare IT by managing ServiceNow projects, enhancing workflows, and ensuring seamless integration. Collaborate with cross-functional teams to deliver innovative solution...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $125K *

Drive the integration of machine learning models into production systems, ensuring reliability and scalability. Collaborate with data scientists to optimize data processing pipelines and automate CI/C...

Toronto, ONRemote

5 days ago

  •   Less than 5 years exp.  •   Media

$90K - $110K *

Oversee the enterprise Vulnerability Management program, ensuring timely identification, prioritization, and remediation of vulnerabilities across assets. Collaborate with cross-functional teams to en...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$162K - $234K *

Empower innovation by building scalable distributed solutions that enhance user experiences and drive business growth. Collaborate across teams to ensure system reliability and performance from concep...

Calgary, ABRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Transform AI infrastructure by designing and maintaining production-grade systems across multiple cloud providers. Engage in hands-on architecture decisions, ensuring reliability, security, and automa...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Transform your career by leading complex DDC control projects, mentoring junior technicians, and ensuring system reliability and efficiency in commercial building automation. Drive innovation and exce...

Florida, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Champion the optimization and administration of enterprise SAN infrastructure, ensuring seamless data migration and integration across healthcare environments while collaborating with multidisciplinar...

Atlanta, GARemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Transform customer engagement by aligning technical solutions with strategic goals. Collaborate with sales teams to navigate software choices, ensuring seamless integration and optimal architectural p...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$101K - $125K *

Drive the execution of immersive projects by providing technical oversight and support, ensuring seamless integration and coordination with partners globally while maintaining high standards of qualit...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$72K - $115K *

Transform the future of digital products by managing their lifecycle, optimizing user experiences, and collaborating with cross-functional teams to drive engagement and adoption while ensuring alignme...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$148K - $263K *

Transform database management by leveraging your Oracle expertise to design, develop, and maintain robust systems. Collaborate with teams to execute data migrations and automate tasks, ensuring optima...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Unlock effective compliance strategies through innovative auditing solutions to enhance security and operational integrity for complex systems. Collaborate with teams to ensure adherence to standards...

Washington, DCRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $120K *

Transform cloud security operations by enhancing AWS and Azure environments. Lead initiatives to secure cloud-native capabilities, manage incident responses, and collaborate with engineering teams to...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $95K *

Shape the future of pension administration by leading system changes, resolving complex issues, and translating Defined Benefits requirements into effective technology solutions while collaborating ac...

Florham Park, NJRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.