Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$150K - $225K *

Lead and mentor a dynamic Security Operations team, overseeing incident response and SOC improvements while driving hands-on investigations and AI-assisted workflows to enhance security posture and op...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Deliver impactful financial management solutions by leading a team of 8-10 professionals in federal financial systems. Engage with stakeholders to analyze data, support decision-making, and ensure suc...

Arlington, VARemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$132K - $170K *

Transform client relationships and drive growth by consulting with C-level executives to implement strategic solutions that enhance value and satisfaction across major accounts, ensuring retention and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Shape the future of talent acquisition by driving full life cycle recruitment for financial advisors. Collaborate with leadership and engage candidates to build a diverse talent pipeline while trackin...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Manage the end-to-end SIT testing strategy, leading QA teams and ensuring quality across projects. Collaborate with stakeholders to develop test plans, oversee execution, and drive continuous improvem...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Transform the email marketing landscape by leading strategy and execution for advisor-driven communications. Oversee multi-channel campaigns, ensuring compliance and effectiveness while optimizing use...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$114K - $200K *

Champion growth by leading the Enterprise Sales team, driving member acquisition, and executing strategic sales initiatives in the cybersecurity sector. Collaborate with stakeholders to enhance sales...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $240K *

Join a team that's redefining data solutions by solving real-world challenges in AI and HPC. As a key technical expert, you'll drive innovations directly within client environments, ensuring seamless...

Dallas, TXRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform customer support by leading a high-impact team focused on quality, efficiency, and satisfaction across all channels. Drive strategic initiatives, develop talent, and enhance processes to ens...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$107K - $195K *

Lead the charge in cyber integration for advanced weapon systems, ensuring secure, scalable solutions that enhance operational capabilities. Collaborate with cross-functional teams to implement best p...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Optimize SAP Security and GRC processes to enhance compliance and governance. Drive secure access models, manage transport controls, and ensure audit readiness through meticulous documentation and col...

Charlotte, NCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $200K *

Transform backend services and REST APIs in a collaborative environment. Leverage your software engineering skills to support cyber training initiatives, utilizing modern technologies and cloud infras...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $95K *

Help us support project management in commercial and mission-critical environments. Collaborate with teams to ensure compliance, facilitate communication, and assist in project coordination, all while...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$128K - $214K *

Help us shape the future of data science by developing advanced analytics and machine learning solutions for federal clients. Collaborate with a dynamic team to drive impactful data-driven decisions a...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$130K - $140K *

Join us to manage relationships and operations with subcontractors and vendors, ensuring alignment with Department of Veterans Affairs technology initiatives while addressing operational challenges an...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $125K *

Lead customer success initiatives by owning relationships, driving execution, and ensuring satisfaction. Collaborate across teams to manage projects, mitigate risks, and identify upsell opportunities...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$137K - $154K *

Advance the future of healthcare coding by accurately assigning ICD-10 codes and MS-DRGs for inpatient records. Collaborate with clinical teams to ensure compliance and optimize reimbursement while ma...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $120K *

Join a dynamic team to enhance website performance and user experience through innovative SEO strategies, technical audits, and content optimization, driving organic visibility and business results on...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive AI adoption and workforce enablement by developing training, assessments, and user guidance. Collaborate with mission owners and technical teams to enhance proficiency and measure effective AI i...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock AI-driven engineering transformation by collaborating with clients to enhance SDLC processes. Drive measurable improvements in delivery speed and quality through innovative solutions and hands...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $160K *

Transform operations by coordinating transition and integration activities for sustainment and readiness, ensuring stability while enabling a controlled shift to future models across divisions and sta...

San Diego, CARemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$108K - $130K *

Elevate strategic analytics by leading a high-performing team to deliver impactful insights, drive business growth, and foster cross-functional collaboration through advanced data modeling and executi...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$98K - $120K *

Lead the design and implementation of automated workflows using SharePoint, Power Apps, and Power BI. Collaborate with stakeholders to enhance processes, provide training, and ensure seamless data int...

Virginia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$141K - $149K *

Transform the immigration experience by managing vendor relationships and guiding complex cases. Collaborate with legal and HR teams to enhance processes, ensuring timely support for employees navigat...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $115K *

Lead a dynamic digital service desk, enhancing web operations and stakeholder engagement while managing workflows, content publishing, and operational improvements across HHS digital platforms...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.