Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$100K - $120K *

Optimize federal reporting processes by translating complex specifications into actionable business rules. Collaborate with technical teams to ensure compliance and accuracy in workforce development p...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead strategic sales initiatives in the SLED sector, driving revenue growth and building executive relationships. Manage complex sales cycles, mentor junior staff, and represent the company at industr...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Drive high-volume technical recruitment efforts, focusing on specialized roles like Data Scientists and AI Engineers. Collaborate with hiring managers to build strong candidate pipelines and ensure an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $105K *

Unlock potential by providing strategic technical support to enhance retrofit sales. Collaborate with sales teams and end-users to optimize HVAC systems, identify improvement opportunities, and drive...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$121K - $164K *

Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in performance measurement and service-level governance, analyzing data to enhance service quality and efficiency. Collaborate with stakeholders to develop actionable insights and main...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $90K *

Empower executives by managing complex schedules, coordinating meetings, and driving strategic initiatives. You'll streamline operations, enhance productivity, and support a dynamic team in a fast-pac...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$86K - $138K *

Empower cloud infrastructure management by optimizing AWS environments, automating tasks, and ensuring security compliance. Collaborate with cross-functional teams to enhance operational efficiency an...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $130K *

Join a dynamic team as a Senior Cybersecurity Analyst, focusing on IT service recovery and business continuity. Collaborate with federal staff to develop strategies that ensure operational resilience...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$118K - $183K *

Shape the future of partner technology by driving AI-powered solutions, enhancing IT service management, and fostering operational excellence across the partner ecosystem. Collaborate with executives...

Vienna, VARemote

Today

  •   8 - 10 years exp.  •   Information Technology

$85K - $134K *

Champion digital integration by analyzing business processes, managing complex projects, and collaborating with stakeholders to deliver innovative solutions that enhance operational efficiency and dri...

Eden Prairie, MNRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$175K *

Shape the future of global telecommunications by leading strategy, architecture, and operations for voice and video infrastructure, ensuring reliable and cost-effective communication services aligned...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$156K - $240K *

Innovate solutions at the intersection of cloud technology and engineering. Lead AWS projects, mentor teams, and drive best practices while ensuring delivery excellence across multiple client engageme...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $250K *

Champion innovation by optimizing workflows and AI-driven operations to enhance efficiency across diverse business functions. Collaborate closely with teams to build scalable systems that drive real i...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $126K *

Lead and manage complex quality improvement initiatives in healthcare, ensuring compliance with regulatory standards. Collaborate with cross-functional teams to enhance service delivery and achieve pe...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $90K *

Transform supplier relationships and sourcing strategies to drive client success. Collaborate with teams to implement programs, analyze market trends, and ensure compliance while enhancing operational...

Columbus, OHRemote

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$186K - $252K *

Shape the future of AI in cybersecurity by designing and delivering advanced LLM and agentic AI systems. Collaborate across teams to establish best practices, mentor engineers, and translate customer...

California, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $251K *

Lead the charge in transforming customer experiences through innovative cloud security solutions, leveraging your expertise to craft tailored technical presentations and solutions that drive strategic...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $140K *

Empower customer success by leading onboarding, optimizing solutions, and driving value through technical expertise. Build trust and advocate for clients while enhancing service delivery and collabora...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $201K *

Design and engineer identity governance solutions to ensure secure access across diverse environments. Collaborate with cross-functional teams to implement standards, automate workflows, and maintain...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $251K *

Pioneer innovative technology strategies and architectural solutions across Agile teams, driving AI-enabled engineering transformation and ensuring scalable, secure, and maintainable solutions for ent...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$144K - $184K *

Join a dynamic team driving strategy for major regional accounts, focusing on relationship management and new business development. Leverage your expertise to enhance client satisfaction and achieve s...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$144K - $184K *

Transform strategic accounts by driving sales and fostering executive relationships. Leverage deep industry knowledge to identify opportunities and enhance client satisfaction, ensuring growth and ret...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Lead and mentor a dynamic Security Operations team, overseeing incident response and SOC improvements while driving hands-on investigations and AI-assisted workflows to enhance security posture and op...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.