Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$89K - $160K *

Transform customer relationships by managing strategic accounts, leveraging data-driven insights to enhance service delivery, and advocating for product improvements while ensuring operational efficie...

Ottawa, ONRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Unlock insights in talent acquisition technology by conducting research that informs industry leaders. Collaborate with executives and technology providers to analyze market trends and present finding...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$100K - $120K *

Unlock potential by leading software development initiatives and guiding a high-performing team. Collaborate with cross-functional partners to ensure cohesive delivery and operational excellence in a...

Davenport, IARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in executing digital product initiatives for veterinary health. Collaborate across teams to prioritize backlogs, write user stories, and enhance user experiences, ensuring alignment be...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Advance your career by managing complex construction projects, ensuring compliance with building codes, and leading teams in secure facility environments. This role emphasizes SCIF construction and ne...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Shape the future of our IT landscape by managing operations, optimizing infrastructure, and leading a talented team. Drive strategic improvements while ensuring security and service excellence in a dy...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$111K - $167K *

Optimize the customer journey by leveraging analytics and strategic insights to enhance pipeline generation, forecasting, and sales enablement for a growing Property Care business. Collaborate cross-f...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Advance customer engagement in banking by executing product strategies and managing CRM solutions. Collaborate with cross-functional teams to enhance customer relationships and drive measurable value...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $123K *

Accelerate progress at our dynamic sales team by driving new business opportunities. Leverage your expertise to identify customer needs, articulate solutions, and exceed sales targets in a fast-paced...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Join a team that's dedicated to patient safety in the operating room. As an IOM Technologist, you'll monitor critical neurological functions during surgery, collaborating closely with surgeons to ensu...

Ohio, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$133K - $200K *

Elevate client relationships by leading strategic executive engagements, transforming account priorities into impactful conversations that drive growth and strengthen partnerships. Collaborate with sa...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$179K - $341K *

Drive innovation in AI security by designing and implementing robust controls for AI applications. Collaborate with cross-functional teams to enhance security measures and mitigate risks in evolving A...

Pennsylvania, USRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$97K - $133K *

Analyze vulnerabilities within the technology environment, assess risks, and collaborate with teams to implement effective security solutions, ensuring compliance with standards and enhancing the orga...

Newark, NJRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$107K - $195K *

Shape the future of IT solutions by designing secure, scalable cloud architectures. Collaborate with stakeholders to translate business needs into innovative solutions, ensuring compliance and optimiz...

RemoteRemote

Today

  •   11 - 15 years exp.  •   Technical Services

$100K - $120K *

Innovate cutting-edge AI and Computer Vision solutions in a dynamic team. Collaborate with experts to optimize algorithms and deliver impactful geospatial insights. All experience levels welcome to ap...

Redmond, WARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Elevate your career by joining a dynamic team focused on advancing Geospatial AI. Collaborate with experts to develop cutting-edge solutions in AI and Computer Vision, transforming vast data into acti...

Reston, VARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Advance our incident response capabilities by automating processes, investigating security incidents, and collaborating with engineering teams to enhance our security posture. Gain hands-on experience...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's dedicated to delivering high-quality software solutions using C# and .NET technologies. Collaborate in an Agile environment to drive innovation and optimize performance while suppor...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$164K - $252K *

Join a team that's driving technical sales excellence in the Mid-Market and SMB segments. Lead a high-performing group of Solution Architects to enhance customer engagement and accelerate growth throu...

Morrisville, NCRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$131K - $249K *

Pioneer security initiatives as a Staff Information Security Engineer, enhancing our security programs and infrastructure. Collaborate with cross-functional teams to address threats and improve proces...

Brookfield, WIRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$88K - $105K *

Reimagine industry marketing strategies by collaborating with diverse teams to drive impactful campaigns, enhance brand awareness, and generate qualified leads. Leverage creativity and analytical skil...

Pennsylvania, USRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Help us drive project success by managing AV integration projects from inception to completion, ensuring timely delivery, budget adherence, and client satisfaction while fostering collaboration within...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Grow your career with us as you lead the development and modernization of IBM i applications, architecting solutions that enhance business efficiency while collaborating with clients and guiding a tec...

Franklin, MARemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in architecting and developing IBM i applications, bridging legacy systems with modern solutions. Collaborate with clients to analyze needs, ensure quality, and guide a technical team...

Montreal, QCRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$215K - $235K *

Lead the charge in building a robust partner ecosystem for defense contractors, driving revenue through MSSPs, MSPs, RPOs, and C3PAOs. Own partner recruitment, enablement, and success, while collabora...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.