Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$101K - $188K *

Transform the future by joining our agile team to enhance air missile defense systems. Collaborate on software design, integration, and testing while addressing cybersecurity needs for international c...

Lone Tree, CORemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $155K *

Join a team that's dedicated to enhancing cybersecurity by designing and implementing innovative security solutions. Collaborate with cross-functional teams to protect critical systems and drive conti...

Bentonville, ARRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Champion secure software solutions by leading design and implementation efforts. Collaborate with cross-functional teams to ensure technical excellence, risk mitigation, and continuous improvement in...

Bentonville, ARRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Champion secure software solutions by leading design and implementation efforts. Collaborate with cross-functional teams to tackle complex challenges, ensuring compliance and driving innovation in AI...

Bentonville, ARRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$83K - $130K *

Champion innovation in healthcare by leveraging informatics to enhance clinical workflows, support EHR initiatives, and drive process improvements. Collaborate with diverse teams to ensure technology...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$187K - $314K *

Lead the transformation of business strategy into AI solutions, driving measurable value through cross-functional collaboration and execution excellence. Engage with stakeholders to prioritize initiat...

Lansing, MIRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $105K *

Empower innovation as you design and develop automation solutions, enhancing data processing workflows. Collaborate with teams to onboard new projects and ensure seamless operations using advanced pro...

St. Cloud, MNRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $170K *

Execute end-to-end digital onboarding of complex AI data center infrastructure, managing cross-functional teams to ensure timely delivery, stability, and optimization of high-performance systems for p...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $185K *

Drive strategic growth by identifying and developing solution-specific opportunities within key accounts, leveraging industry expertise to influence client transformation initiatives and enhance sales...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive enterprise-wide cybersecurity incident response as a Senior Incident Manager, leading cross-functional teams to minimize impact, enhance readiness, and improve resilience while ensuring effectiv...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$86K - $138K *

Unlock your potential as you innovate in AI and machine learning, developing cutting-edge solutions in a collaborative environment. Engage with cross-functional teams to transform concepts into operat...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$157K - $196K *

Drive security strategy across the enterprise, embedding security in development lifecycles and ensuring compliance. Collaborate with teams to enhance technical maturity and secure AI adoption while m...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $196K *

Unlock potential by shaping the demo experience through innovative tooling and infrastructure. Collaborate across teams to enhance product communication and drive secure access solutions, all while le...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform the future of physical security by implementing and managing advanced systems. Collaborate with teams to ensure compliance and reliability while enhancing safety for facilities, personnel, a...

Dallas, TXRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead service delivery excellence for a major enterprise account, ensuring performance, compliance, and continuous improvement while fostering strong client relationships and managing cross-functional...

New Jersey, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$120K - $144K *

Transform client relationships and elevate service delivery by managing Building Automation System programs. Combine hands-on technical expertise with leadership to ensure high-quality support in crit...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$76K - $114K *

Unlock your potential by providing clinical support and education to enhance patient care and drive sales success in a dynamic field-based role focused on neuromodulation therapies for chronic pain an...

San Diego, CARemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by designing and delivering scalable AI-powered integrations for nonprofits. Collaborate closely with clients to understand their needs, build solutions, and productize offerings that...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate your project management career by leading a strategic platform within investor client coverage, enhancing client engagement and driving technology integration across CBRE's commercial real est...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$177K - $235K *

Accelerate growth by leading technical business development for liquid cooling solutions. Drive strategic customer engagement, oversee program execution, and influence technology roadmaps to enhance m...

Austin, TXRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$160K - $180K *

Lead the charge in driving agile execution across product and engineering teams, managing digital product launches and enhancing client value through innovative solutions. Collaborate cross-functional...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Champion innovation in AI engineering by building intelligent systems that enhance productivity and streamline workflows, enabling teams to deliver exceptional user experiences and drive the future of...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $140K *

Join a team that's dedicated to enhancing cybersecurity through proactive monitoring, incident response, and threat intelligence. Collaborate across functions to manage vulnerabilities and ensure robu...

Atlanta, GARemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $124K *

Drive innovation by enhancing Power Platform tools for executive-level operations. Manage full lifecycle processes, ensuring compliance and improving operational efficiency through workflow automation...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$105K - $163K *

Transform database environments by leading architecture and administration efforts across multiple platforms, ensuring compliance and performance for mission-critical applications in a dynamic, remote...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.