Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$140K - $150K *

Drive organizational effectiveness by managing cross-functional coordination, executive communications, and AI portfolio operations. Collaborate with leaders to ensure strategic initiatives progress s...

Denver, CORemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by providing expert technical support for enterprise clients. You'll bridge engineering and customer success, resolving complex issues, analyzing system performance, and enhancing cli...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $153K *

Transform financial systems by developing a new pooled-account structure in a z/OS environment, ensuring seamless integration without disrupting existing balances. Collaborate with stakeholders to enh...

Pennsylvania, USRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Innovate AI-driven business applications by designing Python services and APIs that enhance data processing capabilities in both cloud and on-premises settings, ensuring robust performance and seamles...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $155K *

Drive the technical strategy for identity governance services, leading a team to enhance identity security across the organization. Collaborate with cross-functional teams to implement SailPoint solut...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Reimagine data center design by collaborating with a team of experts to deliver innovative ICT solutions. Manage multiple projects while applying your technical knowledge to enhance infrastructure and...

Arlington, VARemote

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $129K *

Drive your career with a Senior Network Administrator role, managing and optimizing enterprise network infrastructure. Collaborate across teams to ensure security, performance, and scalability while l...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $110K *

Innovate interactive experiences by developing and integrating technologies using Unity and C#. Collaborate with a diverse team to solve challenges and enhance live events and installations with cutti...

Milwaukee, WIRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $166K *

Unlock the potential of automation by developing end-to-end solutions using Ansible, Python, and RESTful APIs. Collaborate with cross-functional teams to enhance operational efficiency and support a s...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $95K *

Join a dynamic team as an Epic Application Analyst, driving system implementation and optimization. Collaborate with stakeholders to enhance patient safety and quality initiatives while providing expe...

New Hampshire, USRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$120K - $140K *

Shape the future of federal financial operations by driving user adoption and change management for a new tool. Collaborate with stakeholders to enhance user experience, streamline processes, and ensu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading financial planning and tracking for Navy programs. Collaborate with multi-disciplinary teams to ensure effective budget management and compliance with DoD processes, while...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$83K - $222K *

Unlock potential by optimizing hardware asset management processes, ensuring compliance and data integrity across assets. Collaborate with cross-functional teams to drive improvements and enhance deci...

Massachusetts, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$64K - $106K *

Drive innovation by building custom integrations for financial institutions using Salesforce. Collaborate with teams to deliver high-quality solutions, leveraging AI and middleware for seamless client...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$141K - $234K *

Shape the future of privacy and AI governance by providing expert legal guidance on compliance with evolving regulations, collaborating cross-functionally to enhance governance programs, and ensuring...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $93K *

Join a team that's dedicated to providing exceptional technical support for hydraulic systems. In this customer-facing role, you'll troubleshoot, manage claims, and collaborate with internal teams to...

Davenport, IARemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Help us shape the future of information security and AI governance by supporting strategic initiatives, managing cybersecurity policies, and conducting digital forensics to ensure compliance and risk...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$68K - $109K *

Join a dynamic team to enhance customer operations and drive improvements through field service. You'll perform technical analysis, maintain equipment, and foster strong client relationships, ensuring...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Optimize your career by joining a dynamic team focused on electrical BIM design. Collaborate on high-profile projects, develop innovative solutions, and enhance your skills in a flexible, remote envir...

Arlington, VARemote

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$72K - $130K *

Support our enterprise Communications team by coordinating social media programs, managing content calendars, and engaging with audiences. This role requires a detail-oriented professional to enhance...

Washington, DCRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $115K *

Transform stakeholder insights into actionable solutions by gathering and analyzing business requirements. Collaborate with teams to create process models and ensure compliance, delivering high-qualit...

Washington, DCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Lead the charge in designing and enhancing AI systems for K-12 assessments, integrating cutting-edge technology with educational insights to create reliable, evaluative solutions that drive learning o...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $160K *

Design and enhance intelligent AI systems for K-12 assessment, collaborating across disciplines to create reliable, evaluative solutions that integrate seamlessly into educational frameworks and suppo...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $160K *

Advance the design and implementation of a robust knowledge architecture for K-12 assessment systems, integrating AI and learning science to enhance educational outcomes through innovative, data-drive...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $152K *

Transform project management by leading medium to large-scale E,F&I projects. Drive customer satisfaction and achieve financial targets while collaborating with cross-functional teams to ensure qualit...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.