Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$64K - $96K *

Champion operational security and compliance by overseeing cargo protection, conducting risk assessments, and ensuring adherence to federal and industry standards. Collaborate cross-functionally to em...

Palatine, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Transportation

$73K - $117K *

Engage with us to lead a dynamic Support team, enhancing customer experiences and driving product improvements through expert guidance and data-driven strategies. Shape onboarding and performance metr...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Drive the design and administration of complex network environments, collaborating across teams to implement standardized solutions using Cisco technologies. Ensure seamless deployment and support whi...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$85K - $148K *

Join a dynamic team providing expert software support for mainframe IMS systems. Engage in customer service, problem resolution, and migration services while adhering to best practices and ensuring ti...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$132K - $199K *

Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by designing and managing Azure infrastructure, ensuring seamless hybrid connectivity and robust disaster recovery. Collaborate across teams to enhance operations, automate processes...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$107K - $123K *

Join a team that's dedicated to enhancing military training through advanced IT solutions. You'll lead the design and integration of secure communication networks, ensuring operational readiness and t...

Schofield Barracks, HIRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Drive the future of mainframe engineering by leading z/OS systems programming, managing complex projects, and mentoring teams to ensure high availability and security of infrastructure while collabora...

Atlanta, GARemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $210K *

Join a mission-driven team supporting the FDIC, providing acquisition policy expertise to shape and modernize procurement processes, while excelling in collaboration across diverse teams in a fast-pac...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Deliver exceptional customer experiences by fostering relationships, guiding onboarding, and ensuring success metrics are met. Play a key role in customer retention and expansion while advocating for...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $105K *

Join a team that's dedicated to delivering top-tier service and support for complex systems in the U.S. Federal Government. Engage in hands-on maintenance and ensure operational excellence while trave...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$132K - $193K *

Unlock potential by architecting complex analytics solutions, mentoring analysts, and collaborating with senior stakeholders to deliver impactful insights across multiple domains, ensuring high standa...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$172K - $202K *

Lead innovative insights and strategies as a Senior Director, driving impactful research and analysis to empower clients in navigating complex market challenges and achieving their business objectives...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Join us to lead medium- to high-complexity IT projects, driving outcomes through effective stakeholder engagement, decision-making, and innovative use of AI tools to enhance project delivery and PMO p...

Farmington, MIRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Empower our Digital team as a Senior Software Engineer, driving full stack development and modernization initiatives. Collaborate closely to enhance our Digital Banking platform, architecting new APIs...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of cybersecurity by leading verification and validation efforts across industrial environments. Drive technical assessments, develop procedures, and ensure compliance with cybersecuri...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$124K - $165K *

Transform security sales by collaborating with Enterprise Account Executives to drive adoption of innovative security solutions, expanding customer engagement and modernizing their cloud security stac...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $115K *

Empower customer success by providing expert technical support and solutions. Take ownership of issues, ensuring timely resolutions while enhancing customer experience through effective communication...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Reimagine cloud infrastructure as you build and operate scalable systems that empower product teams. Ensure reliability and speed in a dynamic environment, supporting enterprise-scale solutions for Fo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Analyze and evaluate network anomalies in a 24/7 SOC environment. Collaborate with analysts on cyber threats, develop incident reports, and enhance SOC processes. Build test labs for research and prov...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Unlock innovative data solutions as you design and optimize SAP Data Services workflows, enhancing logistics for the Department of Defense. Collaborate with experts to ensure data quality and drive mi...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Innovate enterprise middleware solutions by administering IBM WebSphere platforms, ensuring security, compliance, and operational efficiency through automation and expert troubleshooting in a dynamic...

Norwich, CTRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower our sales team by driving net-new logo acquisition and managing complex sales cycles. Engage with diverse stakeholders to build relationships and deliver compelling presentations, ensuring a r...

Atlanta, GARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in building a secure, self-service developer sandbox on Azure, delivering non-persistent desktops and managing the entire stack from landing zone to golden image while ensuring complia...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Join a dynamic team to drive technical pre-sales, mentor peers, and enhance customer relationships. Own the sales process for strategic accounts, ensuring seamless transitions and fostering growth thr...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.