Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$80K - $90K *

Join a team that's dedicated to strategic program execution and risk mitigation. As a key analyst, you'll prepare and evaluate initiatives, collaborate across functions, and drive project success thro...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Staffing

$75K - $140K *

Engage with Midsize Law Firms to drive sales growth by prospecting, setting appointments, and supporting existing clients. This role offers a pathway to a full-time sales position with territory owner...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Unlock potential by joining our dynamic team to design and implement advanced identity and access management solutions, ensuring security and compliance across diverse client environments while collab...

Leawood, KSRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $159K *

Lead and transform complex incident response and digital forensics engagements, ensuring client satisfaction while mentoring team members and enhancing service offerings in a dynamic cybersecurity env...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$69K - $129K *

Unlock potential by managing complex property claims, utilizing advanced estimating tools, and collaborating with vendors to ensure compliance and equitable settlements. This remote role requires stro...

Phoenix, AZRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$134K - $199K *

Drive innovation by leading the design and delivery of AI agents and workflows that enhance operational efficiency. Collaborate with cross-functional teams to transform complex challenges into scalabl...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $195K *

Join a dynamic AI Automation team to design and deliver production-grade AI agents and workflows, enhancing operational efficiency across the organization while solving complex business challenges wit...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $163K *

Champion innovative solutions by leveraging software engineering and cybersecurity expertise. Collaborate with researchers to enhance systems, automate processes, and deliver impactful tools that driv...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$180K - $250K *

Engage with cross-functional teams to assess and design complex infrastructure solutions, translating business needs into actionable architectures while leading technical discovery and customer intera...

Texas, USRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $175K *

Contribute to expanding market share by self-generating new business opportunities in Federal, State, and Local government sectors, leveraging established relationships and a strong sales strategy to...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $150K *

Transform complex commissioning projects by providing expert engineering support and technical guidance for data centers and chiller systems, ensuring optimal performance and adherence to project obje...

Milwaukee, WIRemote

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$131K - $223K *

Transform global health technology by leading modernization efforts, bridging teams, and ensuring impactful delivery of AI-driven solutions. Drive innovation, manage risks, and mentor talent while col...

Rockville, MDRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $130K *

Lead the charge in transforming customer support operations by driving strategic initiatives, enhancing team performance, and leveraging AI technologies to elevate the customer experience and improve...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead and guide project teams in implementing GRC and cybersecurity programs, ensuring the effectiveness of IT controls and compliance frameworks while mentoring junior staff and managing client relati...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock insights by leading advanced data analytics for federal programs. Collaborate with cross-functional teams to ensure compliance and data integrity while mentoring junior analysts and presenting...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$88K - $105K *

Engage in leadership and data-driven strategies to enhance school climate and student outcomes. Collaborate with stakeholders to implement effective social, emotional, and behavioral programs across K...

Cary, NCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$74K - $137K *

Drive client success by managing service delivery and support engagements, ensuring satisfaction and adherence to service level agreements while fostering strong relationships and optimizing operation...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Media

$108K - $130K *

The FRCS Cybersecurity Manager is responsible for the installation, configuration, and maintenance of IT and OT systems related to Facility-Related Control Systems. This role involves ensuring complia...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$112K - $135K *

Contribute to the evolution of enterprise identity and security capabilities, leading a team to enhance authentication, access management, and digital trust solutions while driving automation and oper...

Chattanooga, TNRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $145K *

Lead the AirHub implementation, coordinating complex enterprise initiatives and ensuring operational readiness across cross-functional teams, from UAT to production rollouts, enhancing user support an...

United StatesRemote

Reposted 1 month ago

  •   11 - 15 years exp.  •   Information Technology

$63K - $111K *

Join a team that's dedicated to enhancing security systems globally. As a Senior Security Technician, you'll install, maintain, and troubleshoot advanced security solutions while mentoring junior staf...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$64K - $96K *

Champion operational security and compliance by overseeing cargo protection, conducting risk assessments, and ensuring adherence to federal and industry standards. Collaborate cross-functionally to em...

Palatine, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Transportation

$73K - $117K *

Engage with us to lead a dynamic Support team, enhancing customer experiences and driving product improvements through expert guidance and data-driven strategies. Shape onboarding and performance metr...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Drive the design and administration of complex network environments, collaborating across teams to implement standardized solutions using Cisco technologies. Ensure seamless deployment and support whi...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.