IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
$80K - $90K *
Join a team that's dedicated to strategic program execution and risk mitigation. As a key analyst, you'll prepare and evaluate initiatives, collaborate across functions, and drive project success thro...
3 days ago
Associate Sales Specialist - MLF Growth Team
$75K - $140K *
Engage with Midsize Law Firms to drive sales growth by prospecting, setting appointments, and supporting existing clients. This role offers a pathway to a full-time sales position with territory owner...
1 week ago
Sr. IAM Engineer | Remote, USA
$110K - $130K *
Unlock potential by joining our dynamic team to design and implement advanced identity and access management solutions, ensuring security and compliance across diverse client environments while collab...
2 days ago
Sr. Consultant - Enterprise Incident Management | Remote, Canada
$116K - $159K *
Lead and transform complex incident response and digital forensics engagements, ensuring client satisfaction while mentoring team members and enhancing service offerings in a dynamic cybersecurity env...
2 weeks ago
Inside Property Adjuster Specialist - Desk Claims
$69K - $129K *
Unlock potential by managing complex property claims, utilizing advanced estimating tools, and collaborating with vendors to ensure compliance and equitable settlements. This remote role requires stro...
6 days ago
Senior Software Engineer, AI Automation
$134K - $199K *
Drive innovation by leading the design and delivery of AI agents and workflows that enhance operational efficiency. Collaborate with cross-functional teams to transform complex challenges into scalabl...
2 weeks ago
Senior Software Engineer, AI Automation
$130K - $195K *
Join a dynamic AI Automation team to design and deliver production-grade AI agents and workflows, enhancing operational efficiency across the organization while solving complex business challenges wit...
2 weeks ago
Software Engineer III | Security
$150K - $163K *
Champion innovative solutions by leveraging software engineering and cybersecurity expertise. Collaborate with researchers to enhance systems, automate processes, and deliver impactful tools that driv...
Today
Presales Solutions Architect - Dell
$180K - $250K *
Engage with cross-functional teams to assess and design complex infrastructure solutions, translating business needs into actionable architectures while leading technical discovery and customer intera...
4 days ago
Sales Executive, Automation – Public Sector (Federal, State & Local)
$140K - $175K *
Contribute to expanding market share by self-generating new business opportunities in Federal, State, and Local government sectors, leveraging established relationships and a strong sales strategy to...
3 days ago
Virtual Complex Chillers Commissioning Projects Support Engineer
$116K - $150K *
Transform complex commissioning projects by providing expert engineering support and technical guidance for data centers and chiller systems, ensuring optimal performance and adherence to project obje...
5 days ago
Customer Success Manager (CSM)
$80K - $95K *
Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...
4 weeks ago
Technology Director - Global Health (REMOTE ROLE)
$131K - $223K *
Transform global health technology by leading modernization efforts, bridging teams, and ensuring impactful delivery of AI-driven solutions. Drive innovation, manage risks, and mentor talent while col...
Reposted yesterday
$120K - $130K *
Lead the charge in transforming customer support operations by driving strategic initiatives, enhancing team performance, and leveraging AI technologies to elevate the customer experience and improve...
1 week ago
$110K - $130K *
Lead and guide project teams in implementing GRC and cybersecurity programs, ensuring the effectiveness of IT controls and compliance frameworks while mentoring junior staff and managing client relati...
Reposted 1 week ago
$80K - $95K *
Unlock insights by leading advanced data analytics for federal programs. Collaborate with cross-functional teams to ensure compliance and data integrity while mentoring junior analysts and presenting...
2 weeks ago
Director-Progress Monitoring and Tiered Support (Secondary)
$88K - $105K *
Engage in leadership and data-driven strategies to enhance school climate and student outcomes. Collaborate with stakeholders to implement effective social, emotional, and behavioral programs across K...
3 weeks ago
Service Delivery Manager, Government
$74K - $137K *
Drive client success by managing service delivery and support engagements, ensuring satisfaction and adherence to service level agreements while fostering strong relationships and optimizing operation...
Reposted today
Cyber Security Manager - Diego Garcia
$108K - $130K *
The FRCS Cybersecurity Manager is responsible for the installation, configuration, and maintenance of IT and OT systems related to Facility-Related Control Systems. This role involves ensuring complia...
Reposted yesterday
Manager Identity & Trust Engineering
$112K - $135K *
Contribute to the evolution of enterprise identity and security capabilities, leading a team to enhance authentication, access management, and digital trust solutions while driving automation and oper...
3 weeks ago
Implementation & Change Management Lead
$125K - $145K *
Lead the AirHub implementation, coordinating complex enterprise initiatives and ensuring operational readiness across cross-functional teams, from UAT to production rollouts, enhancing user support an...
Reposted 1 month ago
$63K - $111K *
Join a team that's dedicated to enhancing security systems globally. As a Senior Security Technician, you'll install, maintain, and troubleshoot advanced security solutions while mentoring junior staf...
1 week ago
Manager, Operations Security and Compliance
$64K - $96K *
Champion operational security and compliance by overseeing cargo protection, conducting risk assessments, and ensuring adherence to federal and industry standards. Collaborate cross-functionally to em...
2 days ago
Customer Support Manager, Time Off
$73K - $117K *
Engage with us to lead a dynamic Support team, enhancing customer experiences and driving product improvements through expert guidance and data-driven strategies. Shape onboarding and performance metr...
2 weeks ago
$95K - $115K *
Drive the design and administration of complex network environments, collaborating across teams to implement standardized solutions using Cisco technologies. Ensure seamless deployment and support whi...
Yesterday
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.