Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$124K - $198K *

Transform your career by owning and accelerating Unstructured data protection sales. Leverage your technical expertise to drive growth, engage stakeholders, and win competitive deals in a dynamic, quo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Join a team that's driving growth in unstructured data protection. Leverage your technical expertise to engage with clients, lead discovery, and close deals while collaborating with sales and engineer...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Architect the future of intelligent K-12 assessment systems by designing a robust knowledge architecture that integrates AI, learning science, and psychometrics. Innovate and build foundational struct...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$84K - $88K *

Support and optimize enterprise contact center platforms, enhancing client interaction stability and performance through administration, configuration, and issue resolution, while collaborating closel...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$90K - $170K *

Unlock your potential by developing Python-based microservices for mission-critical applications. Collaborate with cross-functional teams to enhance data processing capabilities and deliver reliable s...

Bethesda, MDRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$140K - $180K *

Transform identity governance at scale by leading the SailPoint ISC platform. Drive strategy, architecture, and compliance across global operations while collaborating with cross-functional teams to e...

Brooklyn, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$125K - $145K *

Unlock potential by bridging business needs with technical solutions. Collaborate with stakeholders to define requirements, manage product backlogs, and ensure successful delivery of ServiceNow capabi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $195K *

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $132K *

Join a team that's dedicated to enhancing cybersecurity measures across cloud environments. Lead initiatives in data protection, compliance, and security awareness while mentoring peers and implementi...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$160K - $190K *

Transform your career by leading sales strategy and growth for a major technology portfolio. Drive revenue, build executive relationships, and develop high-performing teams to enhance customer value a...

Illinois, USRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Transform business workflows by developing and maintaining applications that enhance productivity and information sharing across teams. Collaborate with IT and business units to deliver innovative sol...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Transform customer experiences by providing expert technical support, driving solutions, and collaborating with engineering teams to enhance product reliability and satisfaction. Your role is crucial...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate security standards by leading bug bounty programs, conducting audits, and enhancing software supply chain security. Collaborate across teams to build innovative tools that protect users and en...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$79K - $150K *

Elevate billing processes by overseeing design and governance within Oracle, ensuring efficiency and accuracy in invoicing. Collaborate with cross-functional teams to drive improvements and mentor jun...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Elevate your career by leading demand generation strategies that drive pipeline growth in the public sector. Collaborate with sales and marketing teams to optimize campaigns, enhance performance, and...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$192K - $338K *

Champion new business growth by leveraging your Private Equity expertise to drive AI-led transformation. Own the sales cycle from prospecting to contract closure, ensuring tailored solutions that deli...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $100K *

Help us lead the proposal process for RFPs and similar solicitations, coordinating resources across teams to create compelling, compliant responses that drive revenue and increase win rates through ef...

Illinois, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $135K *

Elevate customer success by leading a dynamic team of Experience Cloud Specialists. Drive growth strategies, enhance platform adoption, and ensure seamless execution of cloud migrations while fosterin...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $115K *

Empower by developing and delivering engaging technical training sessions to enhance the skills of internal teams, partners, and customers across Canada, ensuring a high-quality learning experience in...

Ontario, CARemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$140K - $160K *

Drive the development of critical enterprise applications for defense personnel, utilizing Java, Spring Boot, and Angular. Collaborate in an agile team to enhance program and financial management tool...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$134K - $162K *

Lead the charge in advancing clinical adoption and workflow optimization for radiopharmaceutical products. Collaborate cross-functionally to ensure safe, compliant practices while building strategic r...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$141K - $177K *

Drive strategic initiatives and operational excellence by leading technology solutions, collaborating with stakeholders, and ensuring project success through effective management and innovative proble...

Chicago, ILRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Transform enterprise strategies by leading discovery and building account plans that align marketing goals with AI investments, driving growth and success for senior marketing leaders...

RemoteRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$107K - $195K *

Unlock potential by designing and developing innovative digital solutions that enhance mission efficiency and data visibility for the U.S. Coast Guard. Collaborate with users to create impactful appli...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Partner with us to enhance clinical IT solutions as an Epic Analyst II, providing critical support, training, and implementation for Epic EHR systems. Collaborate with teams to optimize workflows and...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.