Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$170K - $212K *

Elevate AI security by designing robust frameworks to protect systems from threats. Collaborate with cross-functional teams to ensure compliance and ethical use, while implementing strategies that saf...

United StatesRemote

1 month ago

  •   11 - 15 years exp.  •   Healthcare

$75K - $135K *

Unlock the potential of secure application access by providing engineering support, troubleshooting connectivity issues, and collaborating with teams to enhance service reliability and customer experi...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $189K *

Elevate your career as a Test Engineer, driving quality assurance for enterprise IT services. Collaborate with teams to implement automated testing frameworks, ensuring high standards and seamless int...

United StatesRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Transform enterprise data integration by leveraging your expertise in Oracle EPBCS and data lakes. Collaborate on designing and optimizing data pipelines, ensuring quality and performance in a dynamic...

Jersey City, NJRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$68K - $118K *

Empower your career by providing L2/L3 support for Surgery and Endoscopy applications. Collaborate with clinical teams to troubleshoot and resolve issues, ensuring seamless operations in a fast-paced...

Frisco, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$83K - $144K *

Advance your career by providing technical leadership in software support, analysis, and implementation. Collaborate with teams to enhance systems, ensuring quality and efficiency in upgrades and new...

Champaign, ILRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$120K - $145K *

Lead the charge in database operations, ensuring optimal performance and security for mission-critical systems. Oversee a technical team while aligning with federal standards and integrating with deve...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$94K - $118K *

Unlock potential by driving application security initiatives through innovative tooling and automation. Collaborate closely with engineering teams to safeguard cloud platforms and implement security b...

CanadaRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $252K *

Transform the enterprise AI landscape by architecting innovative cloud solutions, enabling optimized workflows across government services, and driving team excellence in AI development and integration...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$114K - $160K *

Lead the charge in enhancing cybersecurity for critical City services. Provide senior technical leadership across IT and OT environments, translating complex security requirements into actionable solu...

Portland, ORRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $216K *

Lead the charge in integrating DOD MP-ICAM solutions, focusing on CAC/PIV, SAML, and Active Directory. Collaborate with cybersecurity teams to enhance identity controls and support privileged-access w...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$85K - $90K *

Transform partner engagement by managing communications, analyzing data, and executing programs that enhance relationships and performance. Drive workshops and events while ensuring a high-quality par...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Transform your career by designing and developing scalable software solutions using C#, .NET, and Azure. Collaborate in a dynamic team to implement best practices in CI/CD and API development, ensurin...

Richmond Hill, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$83K - $93K *

Advance innovation by installing and testing autonomous vehicle systems, ensuring optimal performance through troubleshooting and collaboration. Engage with customers and travel extensively to deliver...

Chalfont, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Transform regulatory environments by configuring and supporting Veeva Vault RIM systems. Collaborate with clients to ensure compliance and reliability while implementing ongoing managed services and a...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$123K - $205K *

Unlock potential by leading the design and evolution of complex CICS infrastructure solutions that underpin critical enterprise operations, leveraging your expertise to enhance performance and drive i...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$207K - $366K *

Lead strategic account management initiatives, driving growth and client satisfaction through innovative solutions and cross-functional collaboration. Shape the future of client relationships by ensur...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$78K - $119K *

Champion cybersecurity initiatives by evaluating and implementing enterprise security solutions. Collaborate with IT teams and vendors to ensure compliance with security policies while enhancing prote...

Anchorage, AKRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform the Canadian sales landscape by leading a dynamic team to drive growth, exceed revenue targets, and foster strategic partnerships, all while delivering exceptional cybersecurity solutions to...

Ontario, CARemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $194K *

Lead a dynamic Support Engineering team, enhancing customer experiences through AI-driven solutions, mentorship, and scalable processes while fostering a culture of growth and accountability...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $130K *

Manage new client business startups and oversee technical training programs while coordinating transition activities and engaging stakeholders to ensure a seamless process and operational excellence i...

Lansing, MIRemote

Reposted today

  •   8 - 10 years exp.  •   Technical Services

$120K - $145K *

Shape the future of patient services by ensuring timely delivery of features and integrations. Collaborate across teams to enhance operational efficiency in a compliance-heavy environment, driving inn...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Deliver high-quality software solutions by designing, developing, and maintaining enterprise-grade applications using Java, Spring Boot, and Oracle. Collaborate with cross-functional teams to ensure s...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing client relationships and driving revenue growth. You'll manage sourcing, production, and inventory while collaborating with executives to identify new sales o...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$117K - $206K *

Lead strategic initiatives from inception to delivery, driving cross-functional collaboration and leveraging AI tools to enhance project outcomes. Partner with executives to ensure alignment and measu...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.