Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$110K - $130K *

Develop and enhance software solutions, collaborating with senior developers to ensure alignment with industry standards and methodologies. Engage in all phases of the development process while workin...

Warren, MIRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Transform technical training by developing comprehensive curricula for military aviation systems. Collaborate with engineers and stakeholders to create effective learning solutions for aircrew and mai...

Herndon, VARemote

1 month ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$135K - $160K *

Unlock your potential as a Principal Software Developer, driving the design and deployment of cutting-edge AI platforms. Collaborate across the full stack to create intelligent applications that enhan...

Virginia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $127K *

Drive identity and access management initiatives by leveraging expertise in IBM TIM, TAM, and LDAP. Manage user lifecycle, provisioning, and security integration in enterprise environments to enhance...

Florham Park, NJRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$179K - $341K *

Lead the charge in securing enterprise AI platforms and applications. Define strategy, build a high-performing team, and implement robust security controls across the AI lifecycle while collaborating...

Pennsylvania, USRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$104K - $153K *

Champion innovative AI-driven self-service solutions, enhancing employee experiences through ServiceNow. Collaborate with teams to streamline processes, ensuring high-quality engineering from design t...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $240K *

Join us to build and operate secure infrastructure for federal and partner environments. This hands-on role focuses on Kubernetes, infrastructure as code, and production support, ensuring reliable dep...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $225K *

Grow your career with a pivotal leadership role overseeing IT service delivery, project management, and customer engagement. Drive collaboration across teams to enhance infrastructure operations and e...

Rockville, MDRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$86K - $128K *

Drive innovation by designing and implementing Microsoft Power Platform solutions that enhance organizational efficiency. Collaborate with teams to translate business needs into secure, scalable techn...

Sioux Falls, SDRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$140K - $211K *

Drive global business transformation by leading complex projects, mentoring executives, and fostering strategic partnerships. Utilize your expertise to influence enterprise-wide strategies and deliver...

Virginia, USRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$89K - $134K *

Join a team that's dedicated to sourcing top talent and driving recruitment strategies. In this pivotal role, you'll enhance our hiring processes, build strong candidate pipelines, and ensure a seamle...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $90K *

Transform your marketing career by driving product strategies and campaigns. Collaborate with cross-functional teams to create compelling messaging and targeted programs that enhance customer engageme...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $90K *

Join a dynamic team to drive product marketing and ABM strategies, enhancing customer engagement and market presence through compelling messaging and targeted campaigns that foster growth and awarenes...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Lead the charge in transforming customer success operations, driving portfolio performance, and building high-performing teams to deliver measurable outcomes for strategic government clients. Collabor...

Washington, DCRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $125K *

Lead the charge in transforming IT Managed Services by overseeing infrastructure migration to AWS, enhancing security, and fostering team growth while ensuring top-tier service delivery across North A...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$195K - $245K *

Champion AI strategy and implementation in healthcare, leading a team to deliver measurable value. Drive business development, client engagement, and practice growth while shaping innovative solutions...

Chicago, ILRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Optimize CICS operations by leveraging 10+ years of mainframe expertise. Lead installation and maintenance of CICS TS, ensuring exceptional performance and efficiency across the platform while collabo...

RemoteRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Transform your career by leading a dynamic team in enterprise application integrations. Drive strategy, development, and governance while enhancing connectivity across various platforms. Foster techni...

Richmond Hill, ONRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$108K - $130K *

Empower enterprise infrastructures by designing automated workflows for secure, scalable network management. Utilize advanced scripting and automation to optimize systems while leveraging your experti...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Elevate your career by joining a dynamic team focused on enhancing ingress proxy services. You'll drive security and performance improvements, owning features from design to production while collabora...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Take ownership of next-generation IT infrastructure innovation. Collaborate with a diverse team to design, deploy, and secure tools that enhance operational capabilities using leading technologies in...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$90K - $175K *

Empower mission success by managing COMSEC lifecycle functions, ensuring the security and integrity of communication systems through expert oversight and compliance with national standards...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$104K - $156K *

Unlock your potential as a Solutions Engineer, driving sales success by leveraging technical expertise to address customer challenges and deliver F5 solutions. Collaborate with sales teams to achieve...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $208K *

Unlock potential by driving technical sales support and solutions for customers. Collaborate with sales teams to achieve targets while providing expert guidance on F5 products and services, ensuring c...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.