Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$140K - $175K *

Elevate D2L's Application Security Program by refining security measures, collaborating with teams, and addressing risks. Utilize your expertise in security assessments and vulnerability management to...

Kitchener, ONRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by driving sales strategies for net-new logo acquisition. Own the full sales cycle, engage diverse stakeholders, and navigate complex procurement paths to achieve revenue targets and...

Raleigh, NCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Accelerate progress at the forefront of technology sales, driving net-new acquisitions and managing complex sales cycles. Engage diverse stakeholders and deliver impactful presentations, all while nav...

Jersey City, NJRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate secure network solutions by engineering and supporting robust infrastructure. Collaborate with cross-functional teams to enhance security technologies, ensuring reliable connectivity and comp...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Shape the future of secure software development by integrating security practices into engineering workflows, building automation tools, and conducting penetration tests to identify vulnerabilities an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $225K *

Champion cybersecurity initiatives by aligning strategies with business goals, managing risks, and fostering a security-conscious culture. Collaborate with stakeholders to enhance security posture and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $120K *

Advance supply chain efficiency by managing supplier relationships, optimizing procurement processes, and ensuring material availability. Collaborate cross-functionally to support new product introduc...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$215K - $307K *

Lead the charge in designing and evolving global cloud infrastructure, leveraging deep Azure expertise to build secure, scalable systems that enhance enterprise SaaS platforms and improve developer ex...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$99K - $139K *

Join a dynamic team to develop and maintain innovative web applications, enhancing user experience and security. Collaborate with stakeholders to gather requirements, create documentation, and ensure...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform database operations by ensuring optimal performance, security, and reliability of Microsoft SQL Server environments. Collaborate with cross-functional teams to support mission-critical appli...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Champion the recruitment process by sourcing top technical talent, collaborating with leadership, and executing full-cycle hiring strategies to meet business objectives in a fast-paced startup environ...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$136K - $160K *

Elevate operations through AI-driven automation to enhance incident management, streamline ticket resolution, and optimize service health with self-healing observability, all while collaborating acros...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $110K *

Pioneer the development and enhancement of innovative applications, ensuring seamless integration with services. Leverage technical expertise to transform requirements into high-quality, user-friendly...

RemoteRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $158K *

Elevate your career by leveraging your expertise in business analysis to enhance Momentum Financials and Acquisitions. Collaborate with stakeholders to drive process improvements and ensure effective...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$132K *

Lead the charge in bridging IT and program operations across the Americas, ensuring service delivery aligns with business needs. Build trust with leadership, manage escalations, and enhance communicat...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$66K - $106K *

Drive your career with a dynamic team focused on enterprise service management. Leverage your expertise in configuration management, incident resolution, and data analysis to enhance operational effic...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$66K - $106K *

Optimize IT service delivery by managing configuration items, analyzing operational data, and ensuring effective incident resolution. Collaborate with cross-functional teams to enhance service perform...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$206K - $283K *

Unlock potential by providing expert guidance in network security transformation, collaborating with sales teams to architect solutions that enhance customer security postures and drive successful out...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$142K - $180K *

Lead the delivery of innovative healthcare solutions, managing teams and projects from design to deployment. Ensure adherence to stakeholder goals while fostering collaboration and optimizing performa...

Cary, NCRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Champion new business development in AI Digital's Smart Supply offering, focusing on holding companies and agencies. Build relationships, identify opportunities, and lead a growing team to enhance sal...

Chicago, ILRemote

Today

  •   5 - 7 years exp.  •   Media

$145K - $218K *

Lead customer support for advanced analytics solutions, ensuring service quality and performance. Collaborate with teams to drive growth and address customer needs while managing operations and escala...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$190K - $250K *

Engineer seamless deployment automation for secure environments, enhancing reliability and speed. Collaborate with teams to create reusable solutions, ensuring high-quality software delivery in air-ga...

Fort Washington, MDRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $187K *

Grow your career by driving strategic sales initiatives within key accounts. Collaborate with C-suite executives to deliver tailored technology solutions, ensuring exceptional customer experiences whi...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $124K *

Join us to provide high-level technical support for applications and interfaces, enhancing IT tools across the health system. Engage in project management, systems design, and vendor coordination to d...

Morrisville, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Take ownership of comprehensive cyber risk assessments across the enterprise, articulating risks in business terms to ensure informed decision-making by leadership and helping to strengthen the organi...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.