Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$84K - $131K *

Unlock your potential as a Lead Consultant, providing expert Level 2 support for Teamcenter PLM environments. Collaborate with cross-functional teams to resolve complex issues and ensure application s...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$178K - $338K *

Inspire innovation in healthcare by architecting RPA solutions that streamline revenue cycle processes while providing project management and technical expertise to drive client success and team colla...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $120K *

Champion AI-driven process automation by collaborating across teams to enhance workflows, build tools, and support consulting engagements as the Professional Services practice evolves to serve externa...

Washington, DCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$91K - $145K *

Transform your career by leveraging your expertise in commercial real estate appraisals. This seasoned specialist role involves reviewing complex appraisals, ensuring compliance, and providing market...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$185K - $240K *

Unlock the potential of AI solutions for U.S. Government clients by leading technical engagements, translating complex challenges into actionable strategies, and delivering impactful demonstrations th...

Reston, VARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $240K *

Champion innovation by building and operating secure infrastructures for federal and partner environments, ensuring seamless deployments and reliable operations across diverse cloud and on-premises pl...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$61K - $108K *

Champion customer success by resolving complex satellite communication issues, providing technical support, and ensuring seamless installations. Collaborate with global teams to enhance service delive...

Herndon, VARemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$87K - $108K *

Empower customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience fo...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$130K - $172K *

Transform your career by leading the administration and optimization of key SaaS collaboration and endpoint management platforms, ensuring security and efficiency across the organization while collabo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $160K *

Join a team that's driving growth in vertical markets. Collaborate closely with engineers and stakeholders while building a robust sales pipeline. This client-facing role involves extensive travel acr...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Transform the IT landscape by enhancing cloud services and user systems. Play a key role in optimizing platforms like Azure, O365, and Jira, while driving efficiencies through automation and collabora...

RemoteRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Champion vulnerability management by analyzing ACAS results, prioritizing findings, and coordinating remediation efforts across teams to ensure compliance and enhance cybersecurity posture for critica...

Chicago, ILRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Tackle complex optimization challenges by developing scalable decision systems in supply chain operations. Collaborate with cross-functional teams to enhance analytical models, ensuring alignment with...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $230K *

Transform business operations by leading cross-functional teams to identify and solve complex challenges, ensuring measurable value realization through strategic execution and innovative solutions...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$111K - $137K *

Unlock the potential of IT governance by overseeing and enhancing the IT control environment across multiple regions. Collaborate with stakeholders to ensure compliance, mitigate risks, and drive cont...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Transform cybersecurity practices by administering security tools, monitoring threats, and ensuring compliance. Collaborate with IT and stakeholders to protect systems and data from cyber risks while...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$78K - $126K *

Grow your career with a leading professional services firm, providing expert support in Sage Intacct. Engage with clients, troubleshoot issues, and enhance your technical skills in a collaborative, re...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$128K - $193K *

Drive successful Microsoft 365 Managed Services engagements by overseeing technical delivery, maintaining client relationships, and providing expert guidance on complex solutions to ensure client sati...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Elevate enterprise collaboration by architecting Microsoft 365 solutions. Lead AI-driven transformations, ensuring security and compliance while enhancing productivity through innovative automation an...

CanadaRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $140K *

Accelerate progress at driving sales execution and client relationships across commercial accounts. Lead solution-specific cycles, collaborate with experts, and achieve growth objectives while deliver...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to designing and developing innovative web applications. Collaborate with diverse stakeholders to implement features, ensure system stability, and provide technical guidan...

Miami, FLRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead governance, risk, and compliance initiatives, ensuring audit readiness and effective controls across platforms. Collaborate with cross-functional teams to manage risks, oversee SOC 2 processes, a...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$124K - $149K *

Grow your career with us as you design and enhance security infrastructure across AWS and on-premises environments, ensuring robust protection for critical workloads through innovative cloud security...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $117K *

Join us to optimize AI support operations, enhancing member interactions through effective conversation design, automation, and workflow management. Collaborate across teams to ensure seamless integra...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining productivity by building AI-driven email solutions. Collaborate with engineers to create intelligent workflows and enhance user experiences, all while innovating at the i...

CanadaRemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.