IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
Epic Applications Specialist - Cogito (Remote)
$85K - $100K *
Optimize analytics processes by triaging requests, selecting reporting tools, and validating content. Contribute to maintaining the Analytics Catalog while ensuring compliance with Epic's governance s...
1 week ago
Competitive Intelligence Specialist
$150K - $175K *
Optimize competitive strategies and market insights as a key player in our International Business Development team. Analyze trends, synthesize intelligence, and empower decision-making to enhance our...
5 days ago
IT Business Analyst - Supply Chain
$80K - $95K *
Advance supply chain efficiency by bridging operations and IT. Collaborate with global teams to define requirements, optimize workflows, and implement technology solutions that enhance visibility and...
1 week ago
Senior DevOps Engineer- Remote
$98K - $167K *
Accelerate progress at the forefront of federal access by leveraging your DevOps expertise to manage cloud infrastructure, automate deployments, and ensure security compliance while collaborating with...
2 weeks ago
$112K - $126K *
Elevate AI capabilities by building and maintaining governed solutions. Collaborate cross-functionally to translate business needs into technical designs, ensuring ethical AI use and robust integratio...
1 week ago
Senior IT Policy & Oversight Consultant
$83K - $149K *
Manage oversight of major IT projects, ensuring transparency and success through independent advice and risk assessment. Collaborate with agencies to enhance project outcomes and maintain compliance w...
1 week ago
$85K - $95K *
Engage with brands to drive holistic revenue growth and strategic partnerships across digital, print, and experiential platforms. Utilize your sales expertise to identify opportunities and create impa...
Reposted 1 month ago
$75K - $246K *
Join us to design and deliver cutting-edge AI systems across ML, generative AI, and agentic workflows. Collaborate with cross-functional teams to create impactful solutions while mentoring engineers a...
1 month ago
Principal Engineer, Digital Workplace Technology Engineering
$180K - $210K *
Join a team that's redefining the digital workplace by leading the design and implementation of next-gen platforms, enhancing collaboration and AI capabilities to drive employee engagement and innovat...
4 days ago
$110K - $130K *
Empower your career by bridging RF cyber-research and software implementation. Lead multidisciplinary teams to define system architectures and convert findings into actionable solutions for cutting-ed...
1 week ago
Risk Control Technical Specialist (Remote in Illinois or Indiana)
$127K - $169K *
Lead the charge in risk analysis and control, providing technical expertise to enhance underwriting goals and improve account management through strategic evaluations and recommendations...
2 weeks ago
Technical Solutions Architect III -- Virtualization Nutanix - VmWare
$151K - $189K *
Engineer innovative virtualization solutions that enhance customer strategy and value. Collaborate in a dynamic environment, leading customer workshops as a subject-matter expert across VMware and Nut...
Reposted 3 weeks ago
Commercial Lead | IFS Copperleaf | Toronto
$150K - $200K *
Transform commercial operations by owning pricing strategies and optimizing revenue streams. Collaborate with cross-functional teams to align business objectives and enhance customer relationships in...
3 weeks ago
Program Manager, Identity Security - Customer Success
$100K - $130K *
Champion customer success by designing and optimizing scalable programs that enhance adoption of identity security solutions, ensuring impactful training and resources for customer-facing teams...
3 weeks ago
Senior Security Engineer - Application Security
$120K - $145K *
Lead the charge in securing enterprise applications by conducting thorough penetration tests, validating vulnerabilities, and collaborating with engineering teams to enhance security measures across d...
Reposted today
Solution Architect, Technical Lead - Temporary Worker
$182K - $208K *
Drive enterprise-level SaaS deployments by translating complex business goals into scalable solutions. Collaborate with clients and cross-functional teams to ensure successful implementations and opti...
1 week ago
Sr Lifecycle Services Operations Manager
$110K - $130K *
Empower client success by managing the EA lifecycle, ensuring seamless onboarding, adoption, and renewals. Collaborate cross-functionally to deliver actionable insights and enhance operational efficie...
Reposted 1 week ago
$85K - $95K *
Engage in the development and execution of automated testing strategies, ensuring software quality through comprehensive test plans and scripts. Collaborate with teams to maintain CI/CD pipelines and...
1 week ago
Cybersecurity Engineer - Remote
$95K - $115K *
Join a team that's dedicated to safeguarding digital infrastructure by designing and implementing robust security solutions, monitoring threats, and enhancing compliance in a dynamic environment...
Yesterday
Culnerability Management / Cyber Operations Analyst
$100K - $120K *
Develop and optimize cyber-intelligence tools to mitigate security risks. Oversee vulnerability assessments, analyze security breaches, and implement best practices while collaborating with teams to e...
3 weeks ago
$110K - $130K *
Join us to design and oversee the quality assurance framework for our AI platform. You'll implement automated testing, ensure compliance, and collaborate with cross-functional teams to maintain high-q...
1 month ago
Mainframe Systems Programmer - DB2 Physical
$65K - $123K *
Join a team that's dedicated to providing expert DB2 support for mainframe clients. You'll manage database upgrades, maintenance, and performance tuning while ensuring timely solutions to enhance cust...
4 weeks ago
$110K - $130K *
Drive innovation by building and configuring advanced customer contact center solutions on Google CCAI. Collaborate with stakeholders to implement technical specifications, ensuring seamless integrati...
Yesterday
$120K - $145K *
Join a team that's transforming customer experiences by building and configuring innovative contact center solutions on Google CCAI. Leverage your expertise to implement and optimize IVR systems, ensu...
Yesterday
Teamcenter L2 Support Consultant
$84K - $131K *
Unlock your potential as a Lead Consultant, providing expert Level 2 support for Teamcenter PLM environments. Collaborate with cross-functional teams to resolve complex issues and ensure application s...
2 weeks ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.