Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$136K - $190K *

Unlock potential by leading the technical architecture and implementation of AI solutions, driving rapid prototypes to production readiness while ensuring high code quality and seamless integration wi...

Georgia, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$79K - $127K *

Accelerate progress at our organization by leveraging your expertise in Mainframe technical solutions. Collaborate with cross-functional teams to design, develop, and maintain robust systems, ensuring...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $140K *

Drive innovation by designing and maintaining secure APIs, collaborating with cross-functional teams to deliver reliable solutions, and mentoring engineers to foster a culture of learning and excellen...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $149K *

Drive security excellence by enhancing data protection and detection capabilities. Collaborate with cross-functional teams to implement DLP policies, automate processes, and ensure enterprise systems...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Transform the Azure Logs platform through feature development, migration, and optimization. Ensure compliance and governance while enhancing scalability and reliability in a collaborative environment...

California, USRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Advance enterprise virtual desktop solutions by leading design, implementation, and optimization of Azure Virtual Desktop and Windows 365 environments, ensuring high availability and operational excel...

Houston, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Staffing

$110K - $130K *

Lead the charge in developing innovative technical solutions for federal proposals, guiding teams to create compelling content that aligns with client needs and ITC’s strategic goals. Collaborate with...

Fairfax, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $151K *

Unlock potential by driving the design and maintenance of IT storage solutions. Collaborate with cross-functional teams to enhance system performance and reliability, ensuring alignment with enterpris...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...

Rhode Island, USRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$77K - $105K *

Join a dynamic team to analyze healthcare claims data, identify fraud trends, and support the Healthcare Fraud Prevention Partnership. Leverage your expertise to drive strategic outcomes and enhance c...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $100K *

Join a team that's dedicated to enhancing information security and compliance operations. This mid-level role focuses on supporting security workflows, documentation, and IT service desk escalations...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $225K *

Champion service integration by leading a multivendor framework that enhances collaboration, accountability, and performance across IT operations, ensuring exceptional service delivery for veterans an...

Rockville, MDRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$107K - $150K *

Engage with clients to design and implement advanced Physical Security Systems. Collaborate with top engineers on complex projects, ensuring high-quality solutions and customer satisfaction while mana...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $240K *

Drive enterprise-scale security operations by leveraging Tanium expertise, enhancing endpoint security, and leading a team to optimize incident management and automation for improved reliability and e...

Georgia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$114K - $180K *

Transform infrastructure design by leading complex data center initiatives, driving technical standards, and mentoring teams. Collaborate across functions to enhance operational excellence and innovat...

Tennessee, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$114K - $180K *

Shape the future of data center design by leading complex infrastructure initiatives, enforcing engineering standards, and mentoring teams to drive innovation and operational excellence across multipl...

Tennessee, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$114K - $180K *

Shape the future of data center design by leading complex infrastructure initiatives, enforcing engineering standards, and mentoring teams to drive innovation and operational excellence across multipl...

Tennessee, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $97K *

Accelerate progress at our team by developing and deploying full-stack solutions. Collaborate on REST APIs, enhance legacy applications, and ensure secure coding practices while delivering high-qualit...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $140K *

Optimize your career by managing enterprise-wide database environments, ensuring high availability, executing disaster recovery strategies, and supporting critical operations in a dynamic SaaS ecosyst...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Drive the expansion of programmatic services by developing strategies, collaborating cross-functionally, and managing key partnerships to enhance digital advertising capabilities and optimize campaign...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $251K *

Lead the charge in optimizing virtual computing operations, driving strategies for VDI and infrastructure. Manage a skilled team to ensure scalable, secure platforms that enhance business agility and...

Connecticut, USRemote

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Empower decision-making by developing impactful dashboards and reports. Collaborate with cross-functional teams to translate complex data into user-friendly visualizations, enhancing operational effic...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $151K *

Grow your career with a dynamic team focused on AI tool administration and governance. Collaborate across departments to enhance system connectivity and process automation while ensuring data privacy...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Optimize analytics processes by triaging requests, selecting reporting tools, and validating content. Contribute to maintaining the Analytics Catalog while ensuring compliance with Epic's governance s...

Houston, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $175K *

Optimize competitive strategies and market insights as a key player in our International Business Development team. Analyze trends, synthesize intelligence, and empower decision-making to enhance our...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.