Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$80K - $95K *

Drive business process improvement by analyzing and redesigning workflows, leveraging strong communication and analytical skills to support federal budget processes and enhance operational efficiency...

Maryland, USRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a team that's driving technical sales excellence in the East Coast market. As a key player, you'll lead the sales cycle, engage with customers, and deliver tailored solutions that drive significa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Champion partner growth by leading a high-performing team focused on pre-sales excellence, solution strategy, and AI adoption. Drive business development and co-innovation while ensuring technical dis...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive your career with our Mainframe Engineering team as a senior zOS System Programmer, tackling complex issues, managing infrastructure projects, and providing technical guidance while ensuring high...

Atlanta, GARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate the Identity Access Management service by enhancing cybersecurity technologies, ensuring compliance, and collaborating with stakeholders to optimize user identity processes and security protoc...

Los Angeles, CARemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $160K *

Create impactful data solutions by leading a cross-functional team in managing high-priority IT projects for federal clients. Drive collaboration and ensure project success through effective communica...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $255K *

Lead the charge in enterprise application security, guiding teams to enhance secure development, risk management, and compliance. Shape strategies for critical applications and emerging technologies w...

Columbus, OHRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$63K - $98K *

Lead the charge in ensuring seamless onboarding for new customers, coordinating efforts across teams to deliver a professional transition from sales to support, while fostering strong relationships an...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic team as you guide school districts in crafting effective solution strategies. Collaborate with sales and product teams to enhance educational outcomes through tailored technology soluti...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$160K - $180K *

Join us to lead our accounting operations, ensuring accuracy and scalability. Drive financial reporting, audits, and team development while applying your technical expertise in a dynamic, multi-channe...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing service quality through rigorous quality assurance and process audits. Collaborate with stakeholders to ensure compliance with ITIL practices and drive contin...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Empower security operations by managing cyber risk and vulnerability assessments, ensuring compliance with standards, and coordinating audits. Collaborate with technical teams to enhance cybersecurity...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Transform the security landscape by leading corporate security and compliance initiatives. Own identity infrastructure, manage vendor relationships, and ensure customer trust while implementing robust...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Transform project delivery by developing and coordinating mechanical BIM models and documentation. Collaborate with multidisciplinary teams to ensure accuracy and compliance while supporting high-prof...

Arlington, VARemote

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $175K *

Transform your career by leading cloud automation initiatives, designing scalable infrastructure, and implementing CI/CD pipelines. Collaborate with teams to enhance security and operational excellenc...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$102K - $120K *

Join a team that's dedicated to evaluating AI tools for effectiveness and safety. Collaborate with cross-functional experts to design frameworks, conduct assessments, and provide actionable insights f...

Georgia, USRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$116K - $157K *

Grow your career with our FP&A Systems team, designing innovative EPM solutions and enhancing financial planning processes. Collaborate with various stakeholders to optimize efficiency and ensure data...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Legal & Accounting

$104K - $166K *

Transform enterprise file transfer operations by leveraging your expertise in IBM Sterling and Unix/Linux systems. Drive efficiency and security in a critical financial services environment while coll...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $115K *

Pioneer engaging visual communications by transforming complex data into compelling graphics. Collaborate with teams to create materials that support strategic initiatives, ensuring clarity and access...

Maryland, USRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $165K *

Engineer and enhance ServiceNow applications and integrations in a secure federal environment. Collaborate with stakeholders to deliver technical solutions while ensuring compliance and optimizing per...

Washington, DCRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $96K *

Join a team that's dedicated to transforming client needs into effective solutions. As a Business Analyst I, you'll bridge teams, support integrations, and enhance processes within the Financial Servi...

West Des Moines, IARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $144K *

Join a team that's driving innovation in data center automation, leading client acquisition and revenue growth for large-scale projects. You'll manage the full sales lifecycle, build strategic partner...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$140K - $187K *

Innovate the future of AI security by designing and implementing robust defenses against adversarial threats, ensuring the integrity of AI systems while fostering innovation and collaboration across c...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate customer success by implementing privacy-first healthcare marketing solutions. As an Implementation Engineer, you'll guide clients through technical setups, ensuring optimal performance and co...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $123K *

Drive innovative software solutions by integrating AI capabilities and enhancing user experiences. Collaborate with teams to develop, test, and implement applications, ensuring quality and efficiency...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.