Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$130K - $160K *

Empower the development of mission-critical applications on the ServiceNow platform, collaborating with stakeholders to deliver scalable solutions while ensuring compliance with federal standards and...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Champion database and server excellence by managing SQL Server and Windows environments. Ensure optimal performance, security, and availability across development, test, and production systems while s...

Albuquerque, NMRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Empower your software engineering career by leading backend development initiatives. Drive innovation and coding excellence while mentoring peers in TypeScript and Node.js, focusing on scalable servic...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $184K *

Join a team that's leading technology delivery for member-facing applications. You'll guide engineering talent, drive modernization, and shape technology roadmaps while ensuring high-impact initiative...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$114K - $158K *

Drive financial excellence by leading integrated management of Technology spend, enhancing visibility, and optimizing costs through collaboration with cross-functional teams to improve processes and d...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $150K *

Transform your career by leading complex projects across diverse technology stacks. Collaborate with cross-functional teams to drive successful outcomes, mentor junior members, and enhance client rela...

California, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Join a dynamic team as you collaborate on innovative electrical designs, progressing from basic tasks to complex projects while ensuring quality and efficiency in a supportive environment...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive the future of cybersecurity by managing and enhancing security tools, protecting enterprise systems, and securing AI applications. Collaborate across IT and engineering to ensure robust security...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead advanced technical support for enterprise endpoint migrations, ensuring seamless operations and user experience. Collaborate with cross-functional teams to troubleshoot complex issues and drive s...

Fort George G Meade, MDRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $120K *

Drive excellence in network operations by providing 24/7 support, designing solutions, and ensuring compliance with security best practices. Collaborate with teams to enhance customer connectivity and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $118K *

Optimize information systems integrity and compliance through comprehensive audits. Collaborate with stakeholders to ensure timely responses and effective documentation, while enhancing IT controls an...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in enhancing technical relationships with healthcare clients, ensuring optimal use of solutions while addressing day-to-day challenges and long-term strategies to support critical clin...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Reimagine organizational processes by developing and implementing innovative solutions on the ServiceNow platform. Collaborate with stakeholders to enhance user experience through automation and integ...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $135K *

Lead the charge in driving strategic project delivery across multiple squads, ensuring alignment with business priorities and effective communication among stakeholders. Utilize program management exp...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$75K - $158K *

Lead the charge in validating data quality and integrity for a large-scale SAP S/4HANA implementation. Collaborate with cross-functional teams to ensure accurate data migration, testing, and complianc...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$107K - $138K *

Transform data management by leading database analysis and administration efforts. Collaborate in an Agile environment to enhance performance, security, and scalability of mission-critical application...

Virginia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a team that's dedicated to enhancing client relationships in healthcare. As a senior leader, you'll drive strategic partnerships, ensuring client satisfaction and growth while leveraging innovati...

Florida, USRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $225K *

Transform enterprise outcomes by leading complex transformation portfolios. Drive governance, enhance delivery practices, and build trusted relationships with C-level stakeholders to ensure successful...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a team that's shaping the future of program management solutions. Leverage your software systems engineering expertise and product ownership skills to drive innovation and deliver high-quality, c...

Virginia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Join a team that's shaping the future of program management by leveraging your software systems engineering expertise and product ownership skills to drive innovative solutions in a cloud-native envir...

Virginia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in advancing show control systems by designing large-scale projects, mentoring engineers, and developing best practices to enhance performance and user experience across diverse entert...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $115K *

Optimize show control systems by leading large projects, mentoring engineers, and developing best practices. Collaborate with cross-functional teams to enhance performance and ensure seamless integrat...

Orlando, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $120K *

Shape the future of show control systems by leading large-scale projects, mentoring engineers, and developing best practices to enhance performance and user experience across diverse entertainment app...

Lititz, PARemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$190K - $210K *

Drive success by leading a high-impact Cyber Security Sales team, achieving sales targets, and fostering strategic partnerships. Collaborate across functions to align technical and business strategies...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.