Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$124K - $187K *

Join a dynamic team to define and guide technical direction across platforms, ensuring scalable, secure solutions that align with business outcomes. Collaborate with cross-functional teams to resolve...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $175K *

Join a dynamic engineering team as a Senior Technical Advisor, providing strategic guidance on emerging technologies and systems integration while supporting Agile program execution and modernization...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$108K - $130K *

Play a key role in delivering innovative ICT solutions by leveraging your expertise to design and consult on complex infrastructure projects, guiding teams to meet client needs while ensuring adherenc...

Arlington, VARemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Champion the successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Lead project management practices while fostering relationships with stakeholder...

Vancouver, BCRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Drive successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Lead project management practices, oversee teams, and foster relationships to achieve t...

Indiana, USRemote

1 month ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Champion the successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Lead project management practices, oversee teams, and drive profitability while...

New York, NYRemote

1 month ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Empower seamless travel operations by managing critical systems and integrations. Collaborate with cross-functional teams to enhance performance and security of travel platforms, ensuring optimal user...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$180K - $250K *

Lead the charge in our cybersecurity operations, overseeing teams and strategies to enhance effective security monitoring and incident response while ensuring top-notch service delivery across diverse...

Virginia, USRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Champion the evolution of medical imaging support by troubleshooting complex hardware-software interactions, optimizing customer experiences, and enhancing internal operations to elevate product quali...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$140K - $155K *

Unlock potential by leading hands-on implementations of Celonis solutions, leveraging AI tools to deliver impactful outcomes for enterprise customers. Collaborate with stakeholders to translate busine...

Washington, DCRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$149K - $195K *

Drive information systems success by managing teams, enhancing technology, and ensuring compliance with standards while fostering a safe and productive work environment...

Jacksonville, FLRemote

Today

  •   Less than 5 years exp.  •   Staffing

$94K - $120K *

Lead the charge in advanced information security audits and compliance assessments, ensuring adherence to regulatory standards. Collaborate with departments to enhance cybersecurity governance and mit...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Partner with us to streamline operations by transforming manual tasks into efficient automation solutions. Leverage your expertise in Ansible, Terraform, and CI/CD to enhance productivity across diver...

Pennsylvania, USRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$97K - $115K *

Transform technology into opportunity by developing innovative SharePoint solutions. Lead the charge in enhancing user experiences and integrating Microsoft 365 services while collaborating with cross...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $130K *

Shape the future of Precision Guided Munitions by leading capture strategies, managing cross-functional teams, and ensuring compliance with program objectives. Drive innovation and enhance program per...

Cedar Rapids, IARemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $115K *

Pioneer quality assurance and process improvement initiatives to enhance operational efficiency. Collaborate across departments, analyze data, and drive decision-making to ensure accuracy and complian...

Pomona, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$139K - $213K *

Grow your career with a dynamic team focused on driving strategic sales in the education sector. Leverage your expertise to engage C-suite executives, manage complex sales cycles, and exceed quotas wh...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $154K *

Drive program management for a next-gen network infrastructure initiative, ensuring seamless vendor and cross-functional communication. Lead tactical operations, streamline processes, and enhance depl...

Colorado, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$66K - $131K *

Join a team that's redefining system engineering by designing, developing, and integrating innovative solutions. Collaborate across teams to enhance system performance and troubleshoot complex issues...

Washington, DCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a team that's passionate about security innovation, focusing on penetration testing and threat modeling across diverse technologies. Leverage your expertise in software and hardware analysis to t...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead the charge in automating and scaling network infrastructure across diverse global datacenters, enhancing performance and security while collaborating with engineering teams to implement robust so...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Join a team that's driving growth through strategic territory management and complex sales cycles. Leverage your expertise in cybersecurity to acquire new customers and expand existing accounts while...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Transform cybersecurity operations by managing security controls, incident response, and risk management. Collaborate with teams to enhance security posture, oversee compliance, and implement best pra...

Pittsford, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $210K *

Lead the charge in strategic AI initiatives, coordinating cross-functional teams to drive program success. Utilize your program management expertise to align priorities, manage risks, and enhance AI c...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.