Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$88K - $163K *

Join a team that's driving transformation across the enterprise by managing 1LMX product solutions, collaborating with stakeholders, and ensuring successful deployment through effective planning and r...

Three Rivers, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Advance your career as a Compliance Consultant, supporting diverse clients in enhancing their information security and compliance frameworks. Collaborate on audits, risk assessments, and governance pr...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Contribute to the management of systems operations, ensuring secure data exchange and effective integration across applications. Collaborate with clinical staff to enhance workflow and resolve technic...

Miami, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $180K *

Innovate your career by advising on AI security posture and compliance. Guide teams in pre- and post-production scanning, manage AI models and SaaS security, and enhance threat modeling processes acro...

Georgia, USRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$56K - $114K *

Drive the development and support of innovative ECM solutions in an Agile environment, focusing on workflow automation and integration with enterprise applications. Collaborate with cross-functional t...

Lansing, MIRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $170K *

Advance cybersecurity maturity by leveraging expertise to assess controls, guide decisions, and resolve complex issues, enhancing the enterprise's security posture and supporting strategic initiatives...

Washington, DCRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Collaborate as a Subject Matter Expert in Document Services, managing plan document processes and driving automation initiatives to ensure timely delivery and continuous improvement in service quality...

Minnesota, USRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Join us to enhance document processes as a Subject Matter Expert, managing plan document workflows and automation initiatives. Collaborate with teams to ensure timely delivery and continuous improveme...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...

CanadaRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $149K *

Analyze and enhance IT infrastructure through secure cloud solutions, ensuring 24x7 availability. Collaborate with teams to streamline workflows, improve system reliability, and tackle complex challen...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $180K *

Transform security analytics for health systems by developing and deploying robust behavioral models. Own the end-to-end analytical process, ensuring reliable performance and effective data utilizatio...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$105K - $120K *

Join a dynamic team to lead and enhance information security programs, ensuring compliance and risk management across diverse industries. Collaborate with executives to develop strategies that protect...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Empower your career by configuring and optimizing the ServiceNow platform to enhance IT service management. Collaborate with diverse teams to develop scalable solutions that meet operational needs and...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $157K *

Unlock potential by joining our team as a Data Analyst, where you'll leverage your expertise in data manipulation and visualization to support key Federal clients, driving impactful solutions through...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $135K *

Drive application security excellence by identifying vulnerabilities, overseeing security assessments, and automating processes to enhance the Secure Software Development Life Cycle. Collaborate with...

Texas, USRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Join a dynamic team as a Software Implementation & Training Specialist, guiding customers through ERP adoption. Leverage your expertise in accounting and manufacturing to enhance user training and sup...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$84K - $121K *

Manage and support network infrastructure for remote sites, ensuring optimal performance and availability. Collaborate on project implementations while troubleshooting complex network issues to enhanc...

New York, NYRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$84K - $121K *

Transform the network infrastructure by providing expert support and troubleshooting for remote sites, ensuring optimal performance and reliability while collaborating on project implementations with...

New York, NYRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Champion the resolution of complex technical issues for clients, leveraging expertise in Linux, networking, and cloud environments. Collaborate with teams to enhance service delivery and operational c...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $163K *

Lead the enterprise IT architecture function, aligning technology solutions with business goals. Drive modernization across cloud, data, and integration while providing strategic guidance and governan...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$90K - $189K *

Optimize SAP environments by administering S/4HANA systems, ensuring stability and performance. Collaborate across teams to lead upgrades and cloud transitions, enhancing enterprise resilience and sup...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$99K - $120K *

Join a team that's redefining innovation in software engineering for critical facilities. You'll design and deliver cutting-edge applications and data solutions, driving projects from concept to deplo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$86K - $138K *

Contribute to mission success by developing and optimizing web solutions, ETL pipelines, and reporting frameworks. Collaborate with teams to deliver scalable applications in an Agile environment, ensu...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform cybersecurity practices by leading vulnerability management and penetration testing efforts. Collaborate with cross-functional teams to enhance security controls, reduce risks, and ensure ro...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$68K - $143K *

Analyze and reengineer business processes to enhance operational efficiency, collaborating with stakeholders to ensure alignment with strategic goals and regulatory requirements while supporting syste...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.