IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
Software Developer, AI Platforms
$150K - $175K *
Join a team that's building innovative web applications from the ground up. Take ownership of production systems, enhance user experiences, and drive AI-driven features while ensuring compliance with...
5 days ago
Service Delivery Manager - IT Infrastructure and Cloud Managed Services
$110K - $130K *
Transform managed Cloud & Infrastructure services by leading technical teams, driving automation, and ensuring operational excellence. Collaborate with stakeholders to enhance service delivery and ach...
Yesterday
Epic Clinical Service Desk Specialist-REMOTE
$83K - $193K *
Elevate the efficiency of clinical operations by leading Epic Clinical Service Desk initiatives, optimizing workflows, and implementing best practices to enhance patient care and support in a dynamic...
Reposted 6 days ago
$90K - $110K *
Build and maintain robust web applications using Drupal, ensuring quality delivery across front-end and back-end layers. Collaborate with teams to optimize content management systems and enhance user...
2 weeks ago
$95K - $115K *
Lead the charge in security administration and compliance operations, ensuring audit readiness and effective security controls. Collaborate with cross-functional teams to manage risks, coordinate audi...
2 weeks ago
Sr. Product Marketing Specialist
$94K - $141K *
Shape the future of software delivery by crafting compelling messaging and positioning for regulated enterprises. Drive executive conversations with insights on compliance and AI governance, while equ...
Reposted 4 days ago
$130K - $140K *
Lead the charge in designing and implementing advanced network security solutions, focusing on Zero Trust principles and SD-WAN architecture. Collaborate with cross-functional teams to enhance network...
4 weeks ago
Cybersecurity A&A Risk Analyst
$110K - $112K *
Elevate your career by providing advanced governance, risk, and compliance support for federal information systems, ensuring compliance with federal laws and regulations while engaging with key stakeh...
3 weeks ago
$110K - $120K *
Join a dynamic team as you oversee IT operations, user lifecycle management, and security for a growing organization. This hands-on role allows you to set standards and processes while serving as the...
3 weeks ago
Technical Specialist Outside Property
$81K - $134K *
Lead the charge in managing complex 1st party property claims, conducting thorough inspections, and ensuring fair resolutions. Foster relationships with stakeholders while mentoring junior staff in a...
2 weeks ago
Information Security Solutions Engineer II
$105K - $149K *
Engineer robust security solutions for cloud environments, collaborating with development teams to enhance application security, conduct vendor assessments, and support incident response efforts while...
Reposted 2 days ago
$80K - $95K *
Manage all facets of a federal travel program, ensuring compliance and efficiency in a high-volume environment. Drive improvements in processes and provide urgent support for travelers, while maintain...
2 weeks ago
Director of Infrastructure Engineering
$152K - $273K *
Elevate infrastructure innovation by architecting automated, resilient multi-cloud environments, driving AI-first operations, and implementing Zero Trust security protocols across enterprise systems f...
Reposted 3 days ago
$110K - $130K *
Invent advanced AI agents by leveraging your expertise in multi-agent systems and software development. Collaborate with a dynamic team to enhance AI capabilities and deliver innovative solutions in a...
Reposted 5 days ago
BIM Specialist, Data Centers - Remote (U.S.)
$80K - $95K *
Unlock potential by developing and coordinating BIM models and construction documents. Collaborate with multidisciplinary teams to ensure project delivery while maintaining high standards of accuracy...
2 days ago
Principal Solutions Executive II - Security
$160K - $192K *
Accelerate revenue growth by driving security services sales, managing the full sales lifecycle, and building strategic relationships with clients and partners to enhance market presence and deliver i...
2 weeks ago
$74K - $137K *
Transform creative production by integrating AI capabilities to enhance workflows, ensuring efficient content generation and delivery. Collaborate across teams to establish standards and scalable solu...
2 weeks ago
Outside Sales Executive (SLED) Junior
$75K - $125K *
Advance your career in technology sales by building relationships and driving growth in the SLED market. Collaborate with top tech brands and leverage support to achieve your sales goals while develop...
Yesterday
$94K - $129K *
Unlock the potential of IT security across the Americas, managing systems and protocols to enhance regional safety. Your expertise will drive compliance and strategic initiatives, fostering a robust s...
Reposted 1 week ago
$77K - $108K *
Transform customer experiences by providing expert Microsoft infrastructure support, focusing on Copilot and Microsoft 365. Collaborate with teams to diagnose issues, drive resolutions, and enhance se...
1 week ago
Cybersecurity Staff Analyst | Human Risk
$120K - $160K *
Transform cybersecurity awareness by leading a team to evolve traditional training into a dynamic Human Risk Management program, leveraging threat intelligence to mitigate real-world risks and enhance...
Today
$80K - $90K *
Support the development and leadership of ESS programs across multiple academies, ensuring compliance with state laws and best practices while enhancing educational services for exceptional children i...
Today
Senior Systems & Security Engineer
$110K - $130K *
Empower our IT environment by enhancing security and reliability through hands-on systems engineering, cybersecurity, and incident response. Collaborate across teams to design, implement, and manage s...
1 week ago
Solution Executive - Google Workspace
$90K - $114K *
Transform sales strategies by driving Google Workspace solutions, enhancing market presence, and achieving revenue targets through strategic account management and relationship-building with clients a...
Yesterday
OnBase API Developer - Remote Canada Position
$105K - $186K *
Elevate enterprise application development by designing and supporting OnBase API integrations. Collaborate with cross-functional teams to enhance document workflows and ensure seamless connectivity b...
2 days ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.