Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$150K - $175K *

Join a team that's building innovative web applications from the ground up. Take ownership of production systems, enhance user experiences, and drive AI-driven features while ensuring compliance with...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Transform managed Cloud & Infrastructure services by leading technical teams, driving automation, and ensuring operational excellence. Collaborate with stakeholders to enhance service delivery and ach...

Pennsylvania, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$83K - $193K *

Elevate the efficiency of clinical operations by leading Epic Clinical Service Desk initiatives, optimizing workflows, and implementing best practices to enhance patient care and support in a dynamic...

Lincoln, NERemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Build and maintain robust web applications using Drupal, ensuring quality delivery across front-end and back-end layers. Collaborate with teams to optimize content management systems and enhance user...

Arkansas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in security administration and compliance operations, ensuring audit readiness and effective security controls. Collaborate with cross-functional teams to manage risks, coordinate audi...

Atlanta, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $141K *

Shape the future of software delivery by crafting compelling messaging and positioning for regulated enterprises. Drive executive conversations with insights on compliance and AI governance, while equ...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $140K *

Lead the charge in designing and implementing advanced network security solutions, focusing on Zero Trust principles and SD-WAN architecture. Collaborate with cross-functional teams to enhance network...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $112K *

Elevate your career by providing advanced governance, risk, and compliance support for federal information systems, ensuring compliance with federal laws and regulations while engaging with key stakeh...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $120K *

Join a dynamic team as you oversee IT operations, user lifecycle management, and security for a growing organization. This hands-on role allows you to set standards and processes while serving as the...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$81K - $134K *

Lead the charge in managing complex 1st party property claims, conducting thorough inspections, and ensuring fair resolutions. Foster relationships with stakeholders while mentoring junior staff in a...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $149K *

Engineer robust security solutions for cloud environments, collaborating with development teams to enhance application security, conduct vendor assessments, and support incident response efforts while...

New Jersey, USRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Manage all facets of a federal travel program, ensuring compliance and efficiency in a high-volume environment. Drive improvements in processes and provide urgent support for travelers, while maintain...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$152K - $273K *

Elevate infrastructure innovation by architecting automated, resilient multi-cloud environments, driving AI-first operations, and implementing Zero Trust security protocols across enterprise systems f...

United StatesRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Invent advanced AI agents by leveraging your expertise in multi-agent systems and software development. Collaborate with a dynamic team to enhance AI capabilities and deliver innovative solutions in a...

Maryland, USRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by developing and coordinating BIM models and construction documents. Collaborate with multidisciplinary teams to ensure project delivery while maintaining high standards of accuracy...

Arlington, VARemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$160K - $192K *

Accelerate revenue growth by driving security services sales, managing the full sales lifecycle, and building strategic relationships with clients and partners to enhance market presence and deliver i...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$74K - $137K *

Transform creative production by integrating AI capabilities to enhance workflows, ensuring efficient content generation and delivery. Collaborate across teams to establish standards and scalable solu...

Mclean, VARemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$75K - $125K *

Advance your career in technology sales by building relationships and driving growth in the SLED market. Collaborate with top tech brands and leverage support to achieve your sales goals while develop...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$94K - $129K *

Unlock the potential of IT security across the Americas, managing systems and protocols to enhance regional safety. Your expertise will drive compliance and strategic initiatives, fostering a robust s...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$77K - $108K *

Transform customer experiences by providing expert Microsoft infrastructure support, focusing on Copilot and Microsoft 365. Collaborate with teams to diagnose issues, drive resolutions, and enhance se...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Transform cybersecurity awareness by leading a team to evolve traditional training into a dynamic Human Risk Management program, leveraging threat intelligence to mitigate real-world risks and enhance...

Georgia, USRemote

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $90K *

Support the development and leadership of ESS programs across multiple academies, ensuring compliance with state laws and best practices while enhancing educational services for exceptional children i...

North Carolina, USRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Empower our IT environment by enhancing security and reliability through hands-on systems engineering, cybersecurity, and incident response. Collaborate across teams to design, implement, and manage s...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$90K - $114K *

Transform sales strategies by driving Google Workspace solutions, enhancing market presence, and achieving revenue targets through strategic account management and relationship-building with clients a...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$105K - $186K *

Elevate enterprise application development by designing and supporting OnBase API integrations. Collaborate with cross-functional teams to enhance document workflows and ensure seamless connectivity b...

Toronto, ONRemote

2 days ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.