Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$88K - $105K *

Innovate the management of Windows-based environments, ensuring security and compliance while integrating on-premises applications with Azure services. Drive operational excellence through routine mai...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $111K *

Join the charge in managing DoD property and IT assets, ensuring compliance with regulations and maintaining accurate records throughout their lifecycle. Collaborate with cross-functional teams to sup...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Champion strategic relationships with major enterprises, driving revenue growth through IT solutions. Manage the full sales cycle, collaborate with teams, and exceed targets in a dynamic, results-orie...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform the future of Microsoft infrastructure by leading Active Directory and hybrid identity projects. Collaborate with IT leaders to modernize environments and resolve complex issues, ensuring se...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$83K - $133K *

Drive customer success by building relationships, managing proposals, and supporting sales processes in a dynamic remote environment. Leverage technical knowledge to meet urgent customer needs and enh...

California, USRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$109K - $151K *

Lead the design and evolution of secure, scalable technology platforms that support innovation and collaboration in a dynamic environment, ensuring operational excellence and governance across multipl...

Illinois, USRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$65K - $126K *

Join a team that's dedicated to optimizing mainframe network systems. Leverage your expertise in planning, installing, and maintaining software while ensuring system performance and reliability. Colla...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$64K - $102K *

Elevate network performance by deploying and optimizing voice solutions, ensuring 99.999% uptime. Collaborate on network planning and security, while providing expert support and documentation for com...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Unlock potential by providing strategic technology leadership to clients, translating business needs into actionable technology roadmaps and budgets. Collaborate with executives to enhance productivit...

British Columbia, CARemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Reimagine your career by joining a dynamic team focused on optimizing Artificial Lift systems. You'll lead technical installations, enhance well productivity, and ensure adherence to safety standards...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$115K - $135K *

Innovate technology strategy and operations, leading a team to enhance product lifecycle and client solutions. Collaborate with executives to implement AI tools and ensure effective vendor management...

Greensboro, NCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$117K - $158K *

Unlock the potential of digital workspaces by leading VDI and EUC services opportunities. Collaborate with cross-functional teams to design, scope, and deliver innovative solutions that enhance user e...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $133K *

Lead the charge in delivering innovative IT support services for the U.S. Army Corps of Engineers, ensuring technical excellence and customer satisfaction through effective field operations and team l...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$121K - $149K *

Elevate your career by developing and implementing AI initiatives, collaborating with teams to build and enhance AI capabilities from concept to deployment, ensuring successful integration and operati...

Washington, DCRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$65K - $123K *

Optimize storage infrastructure by managing DASD and tape systems, ensuring efficient backups, migrations, and disaster recovery. Collaborate with clients and vendors while mentoring team members to e...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $105K *

Optimize mainframe systems as a key analyst, ensuring stability and performance of IBM z/OS environments. Collaborate with teams to troubleshoot issues and maintain critical applications, while enhanc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $220K *

Elevate your career by designing secure, scalable infrastructure solutions. Collaborate across teams to enhance system reliability and compliance, driving innovation in enterprise security and operati...

Bentonville, ARRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $100K *

Pioneer exceptional customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to ensure seamless product operation and enhance customer satisfact...

California, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead the technology vision and strategy, driving innovation and operational excellence across infrastructure, applications, and cybersecurity while fostering a culture of service and continuous improv...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $160K *

Lead critical evaluations of biological risks, mentor junior specialists, and ensure high-quality labeling for AI safety classifiers in a dynamic life-sciences environment focused on biodefense and bi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $115K *

Lead the design and deployment of Power BI solutions, collaborating with cross-functional teams to gather requirements, analyze data, and enhance operational efficiency in secure environments. Drive i...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$69K - $103K *

Join a team that's dedicated to ensuring seamless member scheduling and access. As a Production Support Analyst, you'll monitor platform health, resolve data issues, and collaborate with cross-functio...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $187K *

Elevate your career by leading strategic client programs, ensuring alignment across teams to optimize client success and value realization while managing risks and reporting on progress to stakeholder...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$74K - $119K *

Transform healthcare delivery by coordinating strategic programs that enhance clinical and operational excellence. Collaborate with diverse teams to implement innovative solutions, ensuring compliance...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $231K *

Accelerate progress at the forefront of SAP integration, driving complex data exchanges and ensuring compliance with DoD standards while enhancing transportation operations across diverse systems...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.