Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$125K - $150K *

Empower your career by leading strategic operations in Managed Services. Drive excellence, enhance client satisfaction, and optimize delivery processes while mentoring high-performing teams to achieve...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $150K *

Drive contract delivery and optimization for member accounts, ensuring value realization through data analysis and cross-functional collaboration. Manage project execution, stakeholder engagement, and...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $150K *

Join a team that's transforming construction project management through technology. Leverage your industry expertise to guide customers in adopting Autodesk solutions, enhancing workflows, and driving...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform complex software systems for DoD operations by designing, developing, and maintaining secure solutions. Collaborate with cross-functional teams and lead small projects to ensure timely deliv...

Johnstown, PARemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$153K - $199K *

Champion innovative HPC and GenAI solutions by deploying and optimizing GPU systems. Engage directly with clients to deliver cutting-edge infrastructure, ensuring high performance and reliability acro...

Massachusetts, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$91K - $110K *

Elevate employee benefits by designing and managing comprehensive health, welfare, and retirement programs. Collaborate with stakeholders to ensure compliance, optimize costs, and enhance coworker exp...

Illinois, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $125K *

Unlock potential by driving technology sales in the SLED market. Build relationships, develop new business, and collaborate with experts to deliver tailored solutions while achieving your sales goals...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in managing complex implementations for enterprise clients, ensuring a seamless onboarding experience. Collaborate cross-functionally to drive customer success and optimize the use of...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $96K *

Optimize partnerships with stakeholders to drive strategic initiatives, ensuring alignment and measurable value. Foster collaboration across teams, anticipate market changes, and champion solutions th...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Strategize and lead complex technical analysis to bridge business needs with IT solutions, ensuring compliance and efficiency across enterprise operations while mentoring teams and driving continuous...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$80K - $105K *

Join a specialized team to evaluate biological research, ensuring safety against misuse. Utilize your expertise to distinguish legitimate science from potential threats, contributing to AI safety and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$172K - $202K *

Join a dynamic team as a Senior Director Analyst, leveraging your expertise to guide senior IT executives in navigating digital workplace strategies. Deliver actionable insights that align technology...

Irving, TXRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$130K - $160K *

Join a team that's shaping the future of identity security by developing impactful enablement programs for pre-sales teams. Collaborate with cross-functional leaders to enhance skills and drive busine...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $225K *

Join a team that's dedicated to ensuring 24/7 operations of critical data centers. Lead engineering and operations teams to optimize infrastructure, enhance reliability, and modernize systems, all whi...

Rockville, MDRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$83K *

Engage with customers to expertly start up, troubleshoot, and repair Data Center HVAC equipment. Collaborate independently on projects, ensuring equipment functionality while offering training and tec...

Utah, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$115K - $117K *

Join a team that's dedicated to enhancing privacy compliance and cybersecurity. Collaborate with stakeholders to assess risks, develop training, and ensure adherence to federal regulations while prote...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$62K - $104K *

Contribute to the success of data center operations by traveling to customer sites for equipment start-up, commissioning, and troubleshooting. Utilize strong diagnostic skills to ensure optimal perfor...

Texas, USRemote

Reposted today

  •   5 - 7 years exp.  •   Energy & Utilities

$62K - $104K *

Join a team that's dedicated to delivering exceptional service in Data Center operations. Utilize your HVAC expertise to troubleshoot, commission, and maintain critical equipment while traveling exten...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$62K - $104K *

Execute comprehensive HVAC solutions at customer sites, ensuring optimal performance and safety of Data Center equipment. Collaborate with teams, manage projects, and provide exceptional service while...

Florida, USRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$62K - $104K *

Elevate your career by delivering expert troubleshooting and commissioning of Data Center HVAC systems. Travel extensively to provide specialized support, training, and maintenance, ensuring peak perf...

Texas, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$62K - $104K *

Transform customer experience by providing on-site support for Data Center systems. Independently troubleshoot, commission, and repair HVAC equipment, ensuring optimal operation and client satisfactio...

Illinois, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$105K - $150K *

Unlock potential by joining a dynamic team focused on integrating construction technology solutions. Collaborate with customers and partners to enhance workflows, drive adoption, and deliver impactful...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$180K - $220K *

Unlock potential by leading software systems management and optimization across a global portfolio. Collaborate with business and technology leaders to enhance operational efficiency, drive innovation...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$125K - $185K *

Champion innovative desktop solutions by supporting enterprise-class systems, enhancing service reliability, and collaborating with diverse teams to resolve technical challenges and improve operationa...

Livermore, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Drive employee benefits excellence by managing inquiries, analyzing data, and enhancing programs. Collaborate with vendors and teams to ensure seamless operations and a high-quality experience for all...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.