Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$133K - $262K *

Unlock potential by developing AI-driven solutions that enhance business processes and integrate with enterprise systems. Collaborate with clients and teams to shape the future of finance and accounti...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$80K - $95K *

Tackle critical cybersecurity challenges as an Information Assurance Analyst, ensuring compliance and security for key Army systems. Collaborate with technical teams to conduct vulnerability assessmen...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $160K *

Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive incident response and threat analysis while collaborating with stakeholders. Lead investigations, manage vulnerabilities, and support digital forensics. Engage in professional development toward...

East Lansing, MIRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$115K - $130K *

Empower our cybersecurity efforts by managing risk and compliance for critical systems. Collaborate with teams to develop security documentation and provide guidance, ensuring adherence to DoD policie...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $158K *

Contribute to the security of critical Oracle systems by designing and implementing cyber controls. Collaborate with teams to ensure compliance, support testing phases, and produce quality deliverable...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$176K - $226K *

Deliver robust storage and virtual infrastructure solutions, ensuring secure and reliable operations. Collaborate with cross-functional teams to troubleshoot and maintain systems, enhancing mission-cr...

Annapolis, MDRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$82K - $123K *

Champion AI innovation by driving tool adoption, engineering practices, and workforce enablement across the enterprise. Collaborate with cross-functional teams, influencing leaders and building future...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $145K *

Join a dynamic team to ensure seamless network connectivity for dock deployments. Collaborate with IT teams, troubleshoot connectivity issues, and enhance customer confidence through effective communi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Shape the future of cybersecurity in higher education by delivering expert assessments, advisory services, and tailored remediation plans that empower institutions to enhance their security posture an...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Join a team that's shaping the future of secure web applications. Leverage your full-stack development skills to build scalable solutions in a collaborative Agile environment, tackling complex challen...

San Antonio, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join a team that's dedicated to enhancing security through effective project management. Lead the installation and service of security systems, ensuring timely delivery and quality while managing budg...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$117K - $195K *

Elevate your career by leading custom ServiceNow development and integrations. Collaborate with cross-functional teams to enhance ITSM solutions, ensuring seamless interoperability and driving technic...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's enhancing data integration for the U.S. Coast Guard. As a Senior Systems Engineer, you'll lead the implementation and maintenance of the Cloud Data Pipeline, ensuring robust data sh...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$122K *

Transform enterprise Windows infrastructure and cloud environments by designing, implementing, and securing systems. Collaborate with IT teams to optimize performance, automate processes, and ensure c...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $106K *

Transform organizational communications by crafting clear, concise technical documents and managing SharePoint resources. Collaborate with teams to ensure quality and consistency in messaging while su...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$161K - $218K *

Lead the charge in healthcare operations, ensuring program success and financial performance while collaborating with stakeholders to adapt to evolving needs. Drive high-performance teams and deliver...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$77K - $93K *

Transform IT/OT network infrastructure by implementing secure, scalable solutions. Collaborate with teams to ensure robust performance and compliance while managing network security and troubleshootin...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$128K - $218K *

Elevate customer acquisition efforts by leveraging your expertise in Compliance, FinTech, and RegTech. Collaborate with Sales and Solutions Architects to translate regulatory challenges into impactful...

Alabama, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$128K - $218K *

Partner with us to drive net new customer acquisition across diverse markets, leveraging your expertise in Compliance, FinTech, and RegTech to translate complex regulatory challenges into impactful te...

San Ramon, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Manage enterprise data protection initiatives by designing and implementing Microsoft Purview DLP policies, enhancing information protection controls, and ensuring compliance with CUI standards while...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $140K *

Join a team that's dedicated to designing and maintaining robust network infrastructures. Collaborate with cross-functional teams to ensure high-performance connectivity for our 24x7 operations, lever...

Colchester, VTRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $108K *

Join a team that's transforming technology into opportunity by administering and governing Microsoft Power Platform environments. Leverage your expertise to enhance mission-critical projects and drive...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $150K *

Lead the charge in maintaining and securing a complex Virtual Machine Operating Environment, ensuring optimal performance and compliance across 300+ VMs while collaborating with cross-functional teams...

Hawaii, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the enhancement of security measures for cloud-based healthcare solutions, focusing on vulnerability management, incident response, and compliance. Collaborate with cross-functional teams to ensu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.