Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$73K - $103K *

Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead IT support initiatives to ensure optimal performance of bot infrastructure. Manage setup, monitoring, and uptime of machines while growing a dedicated team within the Customer Success division. D...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $90K *

Analyze and enhance corporate technology infrastructure, ensuring optimal performance and security. Collaborate with cross-functional teams to troubleshoot complex issues and improve employee experien...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$171K *

Elevate IT support by providing critical assistance for database management and training. Collaborate with teams to ensure seamless operations during agency transitions, focusing on the WASDE release...

Washington, DCRemote

Yesterday

  •   15+ years exp.  •   Staffing

$125K - $150K *

Lead the charge in financial governance and budgeting for IT, managing a $70M+ technology budget. Collaborate with stakeholders to optimize investments, ensure transparency, and drive strategic financ...

New York City, NYRemote

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$75K - $90K *

Transform client experiences by delivering AI-driven IT solutions, resolving technical issues, and enhancing service delivery. Collaborate with teams to ensure seamless onboarding and proactive suppor...

New Hampshire, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive the management of a Linux and Windows cloud environment, enhancing performance and security. Collaborate with a team to deliver project goals while providing effective communication across all s...

Washington DC, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $98K *

Deliver exceptional support by coordinating documentation and resolving member inquiries. Collaborate across teams to ensure compliance and accuracy while enhancing Retail Banking operations and membe...

San Jose, CARemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Optimize IT operations by managing day-to-day support for macOS and Windows environments, ensuring seamless onboarding/offboarding, and administering SaaS platforms while enhancing user experience and...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $109K *

Drive user identity management and access governance, ensuring secure, timely access to technology resources. Collaborate with HR and IT teams to enhance employee experience while maintaining complian...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $110K *

Lead the charge in delivering innovative managed services solutions by partnering with sales teams to assess client needs, design scalable architectures, and ensure seamless transitions, driving long...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive client success by delivering tailored managed services solutions. Collaborate with sales teams to assess needs, design scalable architectures, and ensure seamless transitions, all while enhancin...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Join a team that's committed to enhancing our cybersecurity and GRC programs. You'll drive initiatives across risk management, compliance, and operational security, playing a vital role in strengtheni...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform client systems by solving complex challenges and ensuring security compliance. Collaborate with diverse teams to manage data, prioritize tasks, and drive modernization across various industr...

New Mexico, USRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $128K *

Transform sales operations by owning CRM administration, building dashboards, and automating processes. Collaborate with teams to enhance technology adoption and streamline workflows, ensuring effecti...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Drive customer success by delivering expert UAS support, training, and demonstrations. Collaborate with sales and program teams to enhance operational effectiveness and ensure mission readiness for de...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Join a team that's dedicated to advanced support for industrial control systems. As a key escalation point, you'll tackle complex issues, drive system stability, and mentor junior staff in a dynamic 2...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$83K - $125K *

Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Transform self-service capabilities by managing and enhancing ServiceNow functionalities, ensuring seamless customer experiences through effective ticket routing, knowledge management, and automation...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $110K *

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to ensuring high availability and continuity of technology across multiple Data Centers. Leverage your expertise in Windows and Linux systems to design, implement, and mai...

Richmond Hill, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$93K - $179K *

Drive your career with a dynamic role providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system p...

San Antonio, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$83K - $109K *

Shape the future of employee technology adoption by enhancing training and support programs. Collaborate with cross-functional teams to empower users, improve productivity, and foster a culture of con...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.