IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$125K - $150K *

Unlock potential by leading the architecture and delivery of enterprise-scale applications using OutSystems. Collaborate across teams to design solutions, establish best practices, and drive innovatio...

Ottawa, ONRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Technical Services

$90K - $100K *

Join a dynamic team to build and enhance user interfaces for a cutting-edge healthcare platform. Collaborate with cross-functional teams to deliver seamless, responsive applications while mentoring pe...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Join a proactive team as you independently investigate sophisticated threat actors. Use your expertise in threat intelligence to enhance security measures, develop solutions, and automate workflows to...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $190K *

Join to shape and elevate our engineering recruiting strategy, driving full-cycle searches, enhancing candidate experience, and building exceptional talent pipelines in a dynamic, high-growth environm...

San Francisco, CARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$106K - $198K *

Accelerate progress at the intersection of data and technology, transforming complex data into actionable insights. Collaborate with cross-functional teams to implement innovative data solutions that...

Georgia, USRemote

1 month ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform customer success by fostering relationships and driving adoption, retention, and growth in a dynamic healthcare AI environment. Collaborate with clients to ensure exceptional value and satis...

San Francisco, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $170K *

Analyze and develop precise electrical cost estimates for large-scale data center projects, ensuring accurate planning and commercial guidance throughout the project lifecycle while collaborating with...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$134K - $223K *

Join a team that's dedicated to maximizing enterprise value through strategic consulting and technical expertise. Leverage your Sprinklr knowledge to drive customer success and innovation while foster...

Texas, USRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Unlock a seamless end-user experience by overseeing technical support, mentoring, and cross-functional collaboration in a dynamic IT environment dedicated to operational excellence and service improve...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$114K - $252K *

Transform national security oversight by leading AI engineering initiatives that enhance investigative and audit operations within government settings, leveraging enterprise AI solutions to shape stra...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$124K - $138K *

The Professional Services Consultant at Mindtickle is responsible for delivering solutions to customer enablement challenges using the Mindtickle SaaS platform. This role involves project management...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $115K *

Champion security excellence by leveraging your expertise in monitoring, incident response, and telecommunications. Collaborate with a dynamic team to enhance SOC operations and drive impactful securi...

Columbia, SCRemote

Today

  •   Less than 5 years exp.  •   Staffing

$71K - $107K *

Drive the strategic implementation of advanced AI solutions in Higher Education, engaging with CIOs and CTOs to enhance IT infrastructure and governance. Leverage expertise to deliver impactful presen...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Champion the advancement of information security by overseeing operations, incident responses, risk assessments, and security process enhancements. Collaborate effectively to improve security protocol...

Atlanta, GARemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining enterprise infrastructure by leveraging your expertise in Active Directory, DDI, and PKI. Collaborate with cross-functional teams to enhance security, availability, and a...

Florida, USRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$125K - $150K *

Transform healthcare service delivery by leading teams to optimize client satisfaction, compliance, and operational efficiency in a dynamic, growth-oriented environment focused on best practices and c...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$131K - $243K *

Empower your career by joining a dynamic team focused on enhancing Oracle EPM systems. Collaborate with IT and functional leads to optimize tax reporting solutions, ensuring accuracy and compliance wh...

Three Rivers, MIRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Elevate your career by driving improvements in our Atlassian platform. Collaborate with diverse teams to design, implement, and support scalable solutions that optimize workflow and enhance service ma...

Washington, DCRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to innovation and excellence in software development. As a Software Engineering Team Lead, you'll guide a talented group, ensuring high-quality product delivery while fost...

Prince Edward Is, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $110K *

Join a team that's dedicated to delivering exceptional construction cost services. Leverage your expertise in cost management to advise clients, manage estimates, and ensure financial success on mediu...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$170K - $180K *

Optimize enterprise network security with hands-on design, implementation, and mentoring. Lead complex projects, drive client success, and contribute to evolving tech standards while cultivating relat...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $152K *

Elevate your career by solving complex electrical engineering challenges in nuclear power. Engage with multi-disciplinary teams to ensure project delivery, from design through installation, while supp...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$170K - $230K *

Drive modernization by leading DevSecOps strategies for cloud transformation. Collaborate with stakeholders to enhance automation, security, and delivery practices, ensuring reliable and scalable solu...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$133K - $210K *

Lead the charge in shaping security operations by architecting SIEM, driving automation, and mentoring a dedicated team. Your expertise will enhance threat detection and incident response, ensuring ro...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Engineer cutting-edge AI evaluation strategies and infrastructure, ensuring quality and reliability across multi-tenant systems. Collaborate with senior teams to enhance product decisions through robu...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.