IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$77K - $108K *

Join a dynamic team to design and implement high-performance AI infrastructure solutions, ensuring client satisfaction through expert delivery and support of complex compute and storage systems for en...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$92K - $153K *

Join a team that's driving innovation in ServiceNow implementations. You'll lead projects, engage stakeholders, and translate complex requirements into effective solutions, collaborating closely with...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Unlock potential by bridging engineering and user needs through exceptional technical documentation. This role requires translating complex information into clear, actionable content for training mate...

New Jersey, USRemote

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$120K - $145K *

Tackle the challenges of AI product development in a dynamic startup, driving the design and implementation of innovative machine learning solutions from concept to deployment while enhancing user exp...

Santa Clara, CARemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $210K *

Lead the design management of mechanical equipment for a hyperscale data center, ensuring integration and compliance with technical standards while guiding teams and managing procurement specification...

United StatesRemote

2 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$90K - $250K *

Accelerate your career by driving new business in the SLED sector. Own your territory, build strategic relationships, and deliver innovative IT solutions with support from top-tier engineering teams a...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$92K - $139K *

Lead the charge in enhancing customer success for a portfolio of enterprise accounts. Collaborate with clients to maximize software value, solve complex challenges, and drive continuous improvement in...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead field service operations, ensuring customer satisfaction and team performance. Oversee technicians, manage strategic initiatives, and resolve service issues while maintaining high standards in pr...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$102K - $157K *

Unlock potential by driving new customer acquisition in healthcare. Engage C-suite leaders, champion innovative solutions, and lead complex sales cycles across AI and managed services to enhance patie...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$135K - $160K *

Drive the design and optimization of AWS cloud environments, leading migration strategies while fostering collaboration and technical excellence across DevOps teams. Shape the future of automation and...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$120K - $195K *

Drive innovation by developing and maintaining Linux kernel features, collaborating with hardware teams, and contributing to the upstream community. Own projects from definition to deployment while me...

Vancouver, BCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$83K *

Transform the candidate experience by coordinating interviews and managing communications. Collaborate with recruiters and hiring managers to streamline processes, ensuring efficiency and excellence i...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Elevate the digital commerce experience by designing, building, and optimizing customer self-service capabilities while ensuring seamless operational alignment with business teams and tech leads...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $180K *

Lead the development of innovative web platforms, collaborating with cross-functional teams to enhance content management systems. Drive technical decisions and foster a culture of growth while ensuri...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Join a team that's shaping the future of program management by leveraging your software systems engineering expertise and product ownership skills to drive innovative solutions in a cloud-native envir...

Virginia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's shaping the future of program management solutions. Leverage your software systems engineering expertise and product ownership skills to drive innovation and deliver high-quality, c...

Virginia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in transforming concepts into buildable systems by leveraging your expertise in applications engineering. Collaborate with cross-functional teams to deliver precise layouts, cost-effec...

Louisville, KYRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Elevate your career by leading the development of innovative software solutions that enhance integration with IBM z/OS environments, addressing complex challenges in enterprise automation systems with...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform cybersecurity practices by leading RMF/ATO processes for a cloud-based platform, ensuring compliance with NIST standards and implementing robust security controls. Collaborate with stakehold...

Fort Campbell, KYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$140K - $180K *

Champion innovation by developing full-stack web applications using TypeScript. Collaborate in a dynamic, remote-first team to deliver engaging user experiences, streamline operations, and lead techni...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$141K - $224K *

Lead the design and modernization of mission-critical SATCOM systems, ensuring seamless integration and lifecycle support. Collaborate with cross-functional teams to enhance system performance and ope...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Champion the end-to-end management of high-touch implementations, ensuring efficient customer onboarding for B2B SaaS solutions while enhancing customer satisfaction and achieving optimal time-to-valu...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in advancing enterprise automation capabilities, driving quality engineering innovation, and influencing strategic decisions across a rapidly growing organization, enhancing software r...

United StatesRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$74K - $102K *

Advance your career by providing expert installation support for CT systems, ensuring quality and timely project completion while collaborating with vendors and stakeholders. Travel required for custo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.