IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Account Executive - Enterprise SaaS | Workday, SAP & Coupa
$125K - $150K *
Join a dynamic team to drive enterprise sales within the Workday, SAP, or Coupa ecosystems. Leverage your relationships and expertise to navigate complex sales cycles, engage C-suite executives, and a...
1 week ago
Staffing and Operations Manager - Datacenters
$114K - $190K *
Drive your career with a pivotal role in workforce planning for large-scale datacenter projects. Ensure optimal staffing, compliance with labor regulations, and effective mobilization strategies to su...
Today
$100K - $120K *
Lead the charge in delivering tailored technical solutions, integrating ERP systems, and enhancing customer workflows across diverse industries. Collaborate with sales and product teams to ensure seam...
3 weeks ago
Product Enablement Manager, NA
$160K - $175K *
Transform product readiness and adoption through strategic change management and analytical insights. Collaborate with cross-functional teams to ensure seamless deployment and continuous improvement o...
3 weeks ago
$126K - $160K *
Drive impactful software solutions by collaborating with sales teams, leading demos, and managing technical inquiries. Leverage your expertise to enhance customer experiences and support enterprise tr...
Yesterday
Digital Solutions Integration Engineer III
$110K - $130K *
Join a dynamic team to design and support advanced Active Network Management Systems, leading their lifecycle from development to commissioning while ensuring integration with external systems and del...
Today
$90K - $105K *
Join a dynamic team as a Lead Security Analyst, overseeing SOC operations, mentoring analysts, and enhancing security protocols. Drive incident response and ensure quality assurance in a fast-paced, c...
4 days ago
Software Engineer I - LLM Observability
$218K - $245K *
Empower AI observability by delivering end-to-end solutions, collaborating with cross-functional teams to enhance user experiences and insights into agent performance, costs, and errors, while navigat...
1 week ago
Senior Substation Relay + Control Engineer
$105K - $150K *
Elevate the future of high-voltage systems by leading design and delivery of protection and control solutions for substations, mentoring junior engineers, and ensuring compliance with industry standar...
Today
$100K - $130K *
Optimize quality assurance processes by designing and maintaining automation frameworks that enhance software reliability and delivery speed. Collaborate with cross-functional teams to ensure complian...
3 weeks ago
$95K - $115K *
Transform business needs into technical solutions by bridging gaps, leading discovery sessions, and refining processes. Collaborate with engineers to ensure clarity and alignment, driving impactful ou...
1 week ago
Territory Manager, SF Bay Area
$130K - $210K *
Elevate our market presence by driving new business and expansion through strategic territory management, partner collaboration, and impactful training initiatives to create a robust sales pipeline an...
1 week ago
Manufacturing Automation Engineer
$120K - $160K *
Lead the future of automation across a vast manufacturing network, providing strategic vision and technical solutions to enhance efficiency and productivity in operations. Act as a key expert driving...
3 weeks ago
Technical Product Manager (Integrated Solutions)
$180K - $220K *
Lead the integration of complex defense solutions by translating tactical requirements into innovative products. Collaborate with cross-functional teams to optimize performance and drive market adopti...
3 days ago
$111K - $145K *
Lead transformative IT projects from inception to completion, ensuring timely delivery and budget adherence. Collaborate across departments to translate business needs into actionable plans while mana...
Yesterday
Enterprise IT Lead / Space Programs
$135K - $216K *
Champion cybersecurity governance by leading strategic initiatives, ensuring compliance, and fostering a culture of security across diverse operational environments. Drive program-wide adoption of sta...
2 days ago
$86K - $138K *
Optimize operational support for a large-scale Linux environment, ensuring seamless integration and automation across on-premise and cloud platforms. Collaborate with teams to troubleshoot issues and...
3 weeks ago
Member of Technical Staff - Identity
$125K - $150K *
Launch a secure authentication layer for AI-to-enterprise connections, driving system-wide identity standardization. Collaborate with clients to meet complex security needs, ensuring seamless integrat...
4 weeks ago
Senior Systems Engineer (Remote)
$110K - $130K *
Drive innovation by leading the design and implementation of complex systems, ensuring reliability and scalability while aligning engineering solutions with business objectives in federal IT moderniza...
1 week ago
$100K - $120K *
Analyze customer needs and advance technical solutions in cybersecurity, collaborating with sales and product teams to deliver impactful presentations and proposals while ensuring seamless product int...
Reposted 2 weeks ago
Manager, Technical Implementation Services
$110K - $130K *
Lead the charge in delivering exceptional technical integration services while fostering team growth and operational excellence. Drive strategic customer partnerships to optimize systems and enhance s...
Reposted 4 weeks ago
$115K - $207K *
Drive supplier selection and part validation processes across design, NPI, and risk reduction initiatives, ensuring alignment with Jabil's supply chain strategies while optimizing quality and cost-eff...
Reposted yesterday
Senior Professional Services Specialist
$110K - $130K *
Empower customer success by serving as the primary technical contact, enhancing solution stability and satisfaction through expert guidance and relationship building in a dynamic, fast-paced environme...
Reposted 6 days ago
Infrastructure Solutions Engineer Senior Consultant II
$90K - $153K *
Empower engineering teams by driving enterprise-scale Infrastructure as Code (IaC) initiatives. Design and build reusable automation solutions, establish standards, and collaborate across teams to tra...
1 week ago
$130K - $160K *
Transform financial strategies by leveraging your expertise in analyses, forecasting, and IT governance. Drive impactful recommendations and enhance operational efficiency through innovative financial...
Today
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.