IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$94K - $155K *

Lead multi-channel marketing production operations, ensuring timely, budget-friendly delivery. Oversee client engagements, deepen relationships, and drive growth while managing a diverse team of speci...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Champion the optimization of business systems for Legal, Safety, and Environmental teams. Drive continuous improvement and support for Icertis and related applications, enhancing user experience and o...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Execute hands-on projects in Power Delivery, ensuring installation, troubleshooting, and maintenance of electrical distribution equipment while leading teams and enhancing customer satisfaction in div...

Michigan, USRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$69K - $93K *

Champion customer engagement by leveraging technical expertise to identify and implement innovative IoT solutions, enhancing operational efficiency across various industries. Collaborate with sales te...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Shape the future of building operations by optimizing BAS effectiveness and energy management. Oversee service contracts, upgrades, and troubleshooting to ensure system reliability and enhance occupan...

Washington DC, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$103K - $197K *

Champion IT change governance by coordinating complex software releases, assessing risks, and ensuring deployment readiness across teams. Drive improvements in change processes while maintaining produ...

San Antonio, TXRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $140K *

Grow your career with a hands-on role in Zero Trust security, optimizing Zscaler environments and integrating with enterprise systems. Collaborate with federal stakeholders to enhance security posture...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $95K *

Engage with brands to drive holistic revenue growth and strategic partnerships across digital, print, and experiential platforms. Utilize your sales expertise to identify opportunities and create impa...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Media

$85K - $95K *

Elevate your career by driving revenue growth and strategic partnerships across diverse media platforms. Collaborate with teams to create impactful advertising solutions that resonate with influential...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Engineer robust web applications by leading full stack development, optimizing backend APIs and creating high-performance front-ends. Collaborate effectively across teams while ensuring scalable archi...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$76K - $150K *

Join a strategic team to drive engineering investment returns and create demand through advanced technical support, collaborating closely with sales and customers while promoting innovative solutions...

Ohio, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$102K - $138K *

Elevate product strategy and delivery in a scaled Agile framework, ensuring business value through effective collaboration, backlog management, and strategic execution across Agile Release Trains for...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Join a dynamic team to drive enterprise sales within the Workday, SAP, or Coupa ecosystems. Leverage your relationships and expertise to navigate complex sales cycles, engage C-suite executives, and a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$114K - $190K *

Drive your career with a pivotal role in workforce planning for large-scale datacenter projects. Ensure optimal staffing, compliance with labor regulations, and effective mobilization strategies to su...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead the charge in delivering tailored technical solutions, integrating ERP systems, and enhancing customer workflows across diverse industries. Collaborate with sales and product teams to ensure seam...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $175K *

Transform product readiness and adoption through strategic change management and analytical insights. Collaborate with cross-functional teams to ensure seamless deployment and continuous improvement o...

Denver, CORemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $160K *

Drive impactful software solutions by collaborating with sales teams, leading demos, and managing technical inquiries. Leverage your expertise to enhance customer experiences and support enterprise tr...

San Diego, CARemote

Yesterday

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Join a dynamic team to design and support advanced Active Network Management Systems, leading their lifecycle from development to commissioning while ensuring integration with external systems and del...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $105K *

Join a dynamic team as a Lead Security Analyst, overseeing SOC operations, mentoring analysts, and enhancing security protocols. Drive incident response and ensure quality assurance in a fast-paced, c...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$218K - $245K *

Empower AI observability by delivering end-to-end solutions, collaborating with cross-functional teams to enhance user experiences and insights into agent performance, costs, and errors, while navigat...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $150K *

Elevate the future of high-voltage systems by leading design and delivery of protection and control solutions for substations, mentoring junior engineers, and ensuring compliance with industry standar...

North Olmsted, OHRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Optimize quality assurance processes by designing and maintaining automation frameworks that enhance software reliability and delivery speed. Collaborate with cross-functional teams to ensure complian...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Transform business needs into technical solutions by bridging gaps, leading discovery sessions, and refining processes. Collaborate with engineers to ensure clarity and alignment, driving impactful ou...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $210K *

Elevate our market presence by driving new business and expansion through strategic territory management, partner collaboration, and impactful training initiatives to create a robust sales pipeline an...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Lead the future of automation across a vast manufacturing network, providing strategic vision and technical solutions to enhance efficiency and productivity in operations. Act as a key expert driving...

Mentor, OHRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.