IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Vulnerability Detection Engineer
$110K - $130K *
Transform vulnerability detection by leveraging innovative technology and research. Join a team dedicated to crafting detection logic to identify critical vulnerabilities, ensuring clients stay one st...
1 month ago
$80K - $95K *
Take ownership of cybersecurity initiatives by monitoring, detecting, and responding to security threats. Collaborate with IT teams to enhance security posture and ensure compliance while staying upda...
2 weeks ago
Principal Network Installation Technician (NIT 4)
$110K - $130K *
Champion complex network installation projects by leading teams, mentoring technicians, and ensuring high-quality service delivery. Collaborate with project managers and customers to meet objectives w...
1 week ago
$175K - $185K *
Engage with Federal agencies and software providers to design and implement secure cloud solutions. Leverage your expertise in FedRAMP and DoD IL4 to drive technical sales strategies and ensure compli...
2 weeks ago
$103K - $146K *
Drive proactive, data-driven security by owning data pipelines and attribution layers. Transform raw security data into actionable insights, enhancing remediation speed and influencing AI-augmented an...
Today
Solution Architect (Rack Integration & DC Compute)
$170K - $200K *
Optimize large-scale AI data center deployments by architecting rack-level compute solutions. Collaborate with cross-functional teams to ensure seamless integration of compute, storage, and networking...
2 weeks ago
Engineering Manager - Systems Triage (Metrics & Analysis)
$160K - $193K *
Lead a team to develop metrics and analysis tools that enhance decision-making for autonomous driving software. Engage in hands-on data analysis, manage workflows, and drive insights to improve system...
1 week ago
Mid-Level Grid Interconnection Consultant
$84K - $129K *
Grow your career with impactful utility consulting projects that involve advanced power system studies, interconnection applications, and guiding clients in renewable energy integration while collabor...
4 weeks ago
Field Service Engineer IV Canada
$80K - $95K *
Join a team that's dedicated to enhancing customer satisfaction through effective service network development and support. This field role focuses on optimizing the total customer experience while col...
1 week ago
Virtual Support Nurse Manager (Located at Crystal Terrace)
$95K - $115K *
Shape patient care services by leading clinical operations, ensuring quality standards, and fostering team development. Drive fiscal accountability and enhance patient satisfaction while integrating w...
3 days ago
Software Engineer - Mercury Command
$122K - $176K *
Lead the charge in evolving a cutting-edge financial assistant, enhancing user experience through innovative features and AI integration while collaborating with cross-functional teams in a dynamic st...
Today
Systems Integration Specialist
$104K - $116K *
Join a team that's redefining application support by leveraging modern web technologies. You'll ensure the availability of critical enterprise applications, troubleshoot issues, and collaborate with c...
1 week ago
$125K - $140K *
Unlock your potential as a senior technical contributor, leading infrastructure design and implementation. Drive strategic decisions, mentor junior engineers, and enhance system performance in a dynam...
Today
$139K - $220K *
Empower revenue teams by developing impactful sales enablement programs, tailored for Public Sector customers, enhancing their skills and tools to effectively deliver GitLab solutions across various g...
Reposted 3 weeks ago
Identity and Access Management Engineer - PAM
$92K - $130K *
Deliver innovative security solutions by engineering, implementing, and maintaining Privileged Access Management systems to protect identities and systems. Collaborate across engineering and architect...
1 month ago
Software Engineer III - Full Stack (Drupal)
$105K - $110K *
Drive innovation as a Software Engineer III, enhancing full-stack capabilities and mentoring junior developers while collaborating with stakeholders to improve engineering processes and deliver impact...
Today
$94K - $155K *
Lead multi-channel marketing production operations, ensuring timely, budget-friendly delivery. Oversee client engagements, deepen relationships, and drive growth while managing a diverse team of speci...
1 week ago
$90K - $110K *
Champion the optimization of business systems for Legal, Safety, and Environmental teams. Drive continuous improvement and support for Icertis and related applications, enhancing user experience and o...
Reposted 4 days ago
$95K - $115K *
Execute hands-on projects in Power Delivery, ensuring installation, troubleshooting, and maintenance of electrical distribution equipment while leading teams and enhancing customer satisfaction in div...
1 week ago
Associate Sales Engineer, SE Desk - TOLA
$69K - $93K *
Champion customer engagement by leveraging technical expertise to identify and implement innovative IoT solutions, enhancing operational efficiency across various industries. Collaborate with sales te...
Reposted 3 weeks ago
Building Automation Systems Engineer
$125K - $150K *
Shape the future of building operations by optimizing BAS effectiveness and energy management. Oversee service contracts, upgrades, and troubleshooting to ensure system reliability and enhance occupan...
3 weeks ago
Senior IT Change Coordinator - Application Delivery
$103K - $197K *
Champion IT change governance by coordinating complex software releases, assessing risks, and ensuring deployment readiness across teams. Drive improvements in change processes while maintaining produ...
Today
$125K - $140K *
Grow your career with a hands-on role in Zero Trust security, optimizing Zscaler environments and integrating with enterprise systems. Collaborate with federal stakeholders to enhance security posture...
2 weeks ago
$85K - $95K *
Engage with brands to drive holistic revenue growth and strategic partnerships across digital, print, and experiential platforms. Utilize your sales expertise to identify opportunities and create impa...
Reposted 2 weeks ago
$85K - $95K *
Elevate your career by driving revenue growth and strategic partnerships across diverse media platforms. Collaborate with teams to create impactful advertising solutions that resonate with influential...
3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.