IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$95K - $115K *

Shape the future of enterprise Linux environments by enhancing automation, managing infrastructure, and developing CI/CD pipelines. Collaborate with cross-functional teams to ensure secure, reliable...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Analyze data trends and support program oversight as a key team lead. Collaborate across multiple teams to enhance reporting and data quality, ensuring effective problem management and continuous impr...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $115K *

Engineer robust end-to-end test automation frameworks using Playwright. Collaborate across teams to enhance QA capabilities, leveraging AI tools for efficient testing and maintenance, while mentoring...

Pittsburgh, PARemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$112K - $169K *

Help us enhance healthcare integration by designing and implementing HL7 interfaces for Perinatal Systems. Collaborate with clients and vendors to streamline hospital IT systems, ensuring efficient da...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Drive operational excellence by designing and enhancing technology systems that elevate customer experience. Lead cross-functional initiatives, leveraging AI and automation to create scalable solution...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Lead the charge in developing competitive bid strategies and managing cross-functional teams to ensure timely and compliant proposal submissions, while optimizing processes and enhancing outcomes for...

South Carolina, USRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$160K - $180K *

Lead the charge in enhancing cybersecurity and IT programs across compliance, cloud, and application security. Collaborate with teams to implement secure practices in a hands-on role while driving ini...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Champion AI-driven process automation by collaborating across teams to enhance workflows, build tools, and support consulting engagements as the Professional Services practice evolves to serve externa...

Washington, DCRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Unlock potential by leading strategic growth initiatives in the Public Sector. As a trusted advisor, you'll enhance client relationships and drive adoption of innovative health solutions, ensuring mea...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $155K *

Join a team that's driving the future of cybersecurity by leading technical security control initiatives. Your expertise will shape enterprise security across multiple domains, ensuring effective cont...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $175K *

Join a team that's transforming cloud infrastructure with innovative DevSecOps strategies. As a key contributor, you'll secure and manage Kubernetes environments while ensuring seamless deployment pip...

Arlington, VARemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $140K *

Unlock your potential as a Program Manager, leading complex cybersecurity initiatives. Drive project success by coordinating resources, managing timelines, and ensuring the protection of sensitive dat...

Virginia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $140K *

Drive your career with a dynamic team focused on developing innovative software solutions for the electric and gas distribution market, enhancing functionality and integration while mentoring junior d...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $221K *

Join a team that's dedicated to driving digital transformation for major accounts. As a Technical Account Manager, you'll leverage your technical expertise to engage clients, understand their needs, a...

Chicago, ILRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$152K - $228K *

Lead the charge in system-level design and engineer solutions crossing team boundaries. Empower those around you through coaching while maintaining hands-on involvement. Drive innovation in data engin...

Seattle, WARemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$66K - $110K *

Optimize your career by joining a dynamic team of cyber threat experts. You'll monitor, detect, and respond to security incidents, ensuring robust protection for customer environments while collaborat...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $100K *

Join a team that's dedicated to enhancing client satisfaction and profitability. As a key player, you'll manage client relationships, support sales processes, and ensure seamless communication between...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform vulnerability detection by leveraging innovative technology and research. Join a team dedicated to crafting detection logic to identify critical vulnerabilities, ensuring clients stay one st...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Take ownership of cybersecurity initiatives by monitoring, detecting, and responding to security threats. Collaborate with IT teams to enhance security posture and ensure compliance while staying upda...

New York, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion complex network installation projects by leading teams, mentoring technicians, and ensuring high-quality service delivery. Collaborate with project managers and customers to meet objectives w...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $185K *

Engage with Federal agencies and software providers to design and implement secure cloud solutions. Leverage your expertise in FedRAMP and DoD IL4 to drive technical sales strategies and ensure compli...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$170K - $200K *

Optimize large-scale AI data center deployments by architecting rack-level compute solutions. Collaborate with cross-functional teams to ensure seamless integration of compute, storage, and networking...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $193K *

Lead a team to develop metrics and analysis tools that enhance decision-making for autonomous driving software. Engage in hands-on data analysis, manage workflows, and drive insights to improve system...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $129K *

Grow your career with impactful utility consulting projects that involve advanced power system studies, interconnection applications, and guiding clients in renewable energy integration while collabor...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a team that's dedicated to enhancing customer satisfaction through effective service network development and support. This field role focuses on optimizing the total customer experience while col...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.