IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Client Manager- Media & Entertainment
$140K - $160K *
Drive growth by managing key relationships and delivering innovative media solutions. Collaborate with internal teams to address customer needs, leading large sales opportunities and providing expert...
3 weeks ago
Senior Incident Response Analyst
$120K - $145K *
Advance your career by managing complex cybersecurity incidents, leading response efforts, and developing comprehensive incident reports. Collaborate with teams to enhance security protocols and condu...
Reposted 1 week ago
Senior Incident Response Analyst
$120K - $145K *
Lead the charge in incident management and response, driving effective remediation strategies and assessments. Collaborate with teams to formulate incident response plans, conduct training exercises...
1 week ago
Senior Incident Response Analyst
$120K - $145K *
Join a team that's dedicated to enhancing cybersecurity through expert incident management, response, and analysis. Lead global efforts, develop training scenarios, and create comprehensive reports to...
Reposted 1 week ago
$103K - $138K *
Lead the charge in ensuring quality assurance for Field Engineering projects, acting as the key liaison among internal teams and customers. Oversee inspections, audits, and corrective actions to meet...
Yesterday
$103K - $138K *
Lead the charge in deploying and managing complex network installations, ensuring quality control and effective project execution while collaborating with internal teams and subcontractors to meet ope...
2 days ago
$103K - $138K *
Engineer and oversee site implementations, ensuring quality control and effective project management for network installations. Collaborate with teams to troubleshoot and maintain operational standard...
3 days ago
$80K - $95K *
Lead the charge in resolving complex customer issues by bridging support and engineering. Collaborate with teams to investigate, troubleshoot, and advocate for customer needs while enhancing technical...
1 week ago
Software Engineering Manager - Enterprise Tools - (Remote)
$141K - $262K *
Empower your career by leading a dynamic team in software development, ensuring best practices and innovative solutions. Collaborate with stakeholders to drive project success and foster a high-perfor...
4 days ago
$70K - $100K *
Take ownership of training and development initiatives that enhance client success. Design and deliver impactful learning experiences, leveraging data to improve team performance and client satisfacti...
1 week ago
$89K - $100K *
Deliver innovative solutions by supporting the implementation and configuration of digital banking products. Collaborate with clients and teams to troubleshoot issues, ensure quality, and achieve succ...
4 weeks ago
Lead Analyst, Third Party Security
$140K - $185K *
Transform third party security assessments into a dynamic, risk-managed program. Lead innovative AI-driven tooling, enhance collaboration with cross-functional teams, and proactively monitor emerging...
4 weeks ago
$87K - $139K *
Join a dynamic team as a senior technical lead in enterprise data engineering, responsible for architecting and optimizing scalable data platforms. Drive data quality and observability while collabora...
Reposted 1 week ago
WINDOWS CLIENT ENGINEER - HYBRID PITTSBURGH
$85K - $100K *
Champion the modernization and management of Windows endpoints using Microsoft Intune and SCCM, enhancing security and compliance while minimizing vulnerability risks in a hands-on engineering role...
3 weeks ago
Senior Manager IT - Infrastructure Cloud Platforms (Remote)
$120K - $145K *
Transform your career by leading a dynamic team in managing enterprise cloud platforms. Drive operational excellence, enhance security, and ensure high availability across hybrid environments while co...
Yesterday
Senior Software Engineer, Connectivity & API Transformation
$139K - $174K *
Join our team to shape the future of our platform by designing robust APIs, improving service connectivity, and evolving legacy systems into modern architectures, all while fostering a collaborative e...
3 weeks ago
Technical Lead - Ruby / Ruby on Rails
$120K - $165K *
Join a team that's committed to modernizing federal software systems. Lead technical discussions and drive the development of scalable applications using Ruby and Rails in a collaborative environment...
Reposted 3 weeks ago
$125K - $150K *
Manage a talented engineering team, driving software development and community collaboration while maintaining high-quality standards and executing on ambitious goals effectively. Engage directly with...
Reposted 4 weeks ago
Senior Business Analyst - Microsoft Power Platform
$110K - $120K *
Design and lead business analysis initiatives utilizing Microsoft Power Platform. Create impactful data visualizations and streamline HR processes for federal agencies, enhancing decision-making throu...
4 weeks ago
$82K - $172K *
Design and implement innovative AI solutions, guiding pilot programs from conception to execution while collaborating across teams to enhance system capabilities and performance in a dynamic environme...
Reposted 1 week ago
Senior Oracle Functional Analyst
$79K - $194K *
Champion the standardization of financial posting logic across Oracle EBS, ensuring compliance and audit readiness. Collaborate with cross-functional teams to enhance federal financial processes and s...
3 days ago
$125K - $150K *
Empower operational excellence by developing and implementing technical training strategies across teams, ensuring compliance and effectiveness while enhancing workforce capabilities in high-stakes en...
3 weeks ago
Security Awareness & Capability Analyst II
$65K - $117K *
Drive impactful security awareness initiatives by creating engaging training materials and campaigns. Collaborate with teams to enhance employee security knowledge and behaviors, ensuring alignment wi...
Yesterday
Implementation Manager - Moveworks
$116K - $192K *
Champion the successful implementation of AI-driven solutions, ensuring timely delivery and stakeholder alignment. Collaborate with customers and partners to drive business value through innovative wo...
1 week ago
Senior Technical Talent Researcher
$100K - $120K *
Champion the recruitment of top technical talent by leveraging innovative sourcing techniques and building strong client relationships to enhance talent acquisition strategies and drive organizational...
2 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.