IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$140K - $160K *

Drive growth by managing key relationships and delivering innovative media solutions. Collaborate with internal teams to address customer needs, leading large sales opportunities and providing expert...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Advance your career by managing complex cybersecurity incidents, leading response efforts, and developing comprehensive incident reports. Collaborate with teams to enhance security protocols and condu...

Montreal, QCRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in incident management and response, driving effective remediation strategies and assessments. Collaborate with teams to formulate incident response plans, conduct training exercises...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to enhancing cybersecurity through expert incident management, response, and analysis. Lead global efforts, develop training scenarios, and create comprehensive reports to...

Vancouver, BCRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $138K *

Lead the charge in ensuring quality assurance for Field Engineering projects, acting as the key liaison among internal teams and customers. Oversee inspections, audits, and corrective actions to meet...

Virginia, USRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$103K - $138K *

Lead the charge in deploying and managing complex network installations, ensuring quality control and effective project execution while collaborating with internal teams and subcontractors to meet ope...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$103K - $138K *

Engineer and oversee site implementations, ensuring quality control and effective project management for network installations. Collaborate with teams to troubleshoot and maintain operational standard...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Lead the charge in resolving complex customer issues by bridging support and engineering. Collaborate with teams to investigate, troubleshoot, and advocate for customer needs while enhancing technical...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$141K - $262K *

Empower your career by leading a dynamic team in software development, ensuring best practices and innovative solutions. Collaborate with stakeholders to drive project success and foster a high-perfor...

Reston, VARemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $100K *

Take ownership of training and development initiatives that enhance client success. Design and deliver impactful learning experiences, leveraging data to improve team performance and client satisfacti...

Rochester, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$89K - $100K *

Deliver innovative solutions by supporting the implementation and configuration of digital banking products. Collaborate with clients and teams to troubleshoot issues, ensure quality, and achieve succ...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $185K *

Transform third party security assessments into a dynamic, risk-managed program. Lead innovative AI-driven tooling, enhance collaboration with cross-functional teams, and proactively monitor emerging...

San Francisco, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$87K - $139K *

Join a dynamic team as a senior technical lead in enterprise data engineering, responsible for architecting and optimizing scalable data platforms. Drive data quality and observability while collabora...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $100K *

Champion the modernization and management of Windows endpoints using Microsoft Intune and SCCM, enhancing security and compliance while minimizing vulnerability risks in a hands-on engineering role...

Pittsburgh, PARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform your career by leading a dynamic team in managing enterprise cloud platforms. Drive operational excellence, enhance security, and ensure high availability across hybrid environments while co...

Raleigh, NCRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$139K - $174K *

Join our team to shape the future of our platform by designing robust APIs, improving service connectivity, and evolving legacy systems into modern architectures, all while fostering a collaborative e...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $165K *

Join a team that's committed to modernizing federal software systems. Lead technical discussions and drive the development of scalable applications using Ruby and Rails in a collaborative environment...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Manage a talented engineering team, driving software development and community collaboration while maintaining high-quality standards and executing on ambitious goals effectively. Engage directly with...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $120K *

Design and lead business analysis initiatives utilizing Microsoft Power Platform. Create impactful data visualizations and streamline HR processes for federal agencies, enhancing decision-making throu...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $172K *

Design and implement innovative AI solutions, guiding pilot programs from conception to execution while collaborating across teams to enhance system capabilities and performance in a dynamic environme...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$79K - $194K *

Champion the standardization of financial posting logic across Oracle EBS, ensuring compliance and audit readiness. Collaborate with cross-functional teams to enhance federal financial processes and s...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Empower operational excellence by developing and implementing technical training strategies across teams, ensuring compliance and effectiveness while enhancing workforce capabilities in high-stakes en...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$65K - $117K *

Drive impactful security awareness initiatives by creating engaging training materials and campaigns. Collaborate with teams to enhance employee security knowledge and behaviors, ensuring alignment wi...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$116K - $192K *

Champion the successful implementation of AI-driven solutions, ensuring timely delivery and stakeholder alignment. Collaborate with customers and partners to drive business value through innovative wo...

Albany, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Champion the recruitment of top technical talent by leveraging innovative sourcing techniques and building strong client relationships to enhance talent acquisition strategies and drive organizational...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.