IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$99K - $120K *

Drive BIM and VDC initiatives for critical infrastructure projects, leading model management and coordination efforts. Collaborate with teams to ensure accurate, constructible models throughout the co...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$145K - $218K *

Engage with strategic customers to deploy and enhance SRE Agent capabilities, driving adoption and value through hands-on integration and development of AI-assisted incident management solutions...

New York, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$67K - $92K *

Join a team that's dedicated to ensuring software quality through automated testing. Collaborate with developers, execute test cases, and leverage AI tools to enhance testing processes while participa...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$68K - $141K *

Join a team that's dedicated to designing and optimizing user interfaces for secure, accessible web applications. Collaborate with cross-functional teams to enhance user experience and ensure complian...

Bethesda, MDRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$135K - $160K *

Join a team that's transforming cloud infrastructure for institutional investors. You'll deploy and manage AI solutions across various cloud environments, ensuring security and compliance while collab...

Berkeley, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$184K - $356K *

Join a dynamic team to develop cutting-edge cybersecurity solutions, collaborating with research and product teams to transform innovative ideas into production-ready services that enhance AI tooling...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$220K - $250K *

Elevate your career as a Solutions Engineer, driving technical sales success through hands-on customer engagement, tailored demonstrations, and strategic solution design. Collaborate with teams to val...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$107K - $150K *

Engage with clients to design and implement advanced Physical Security Systems. Collaborate with top engineers on complex projects, ensuring high-quality solutions and customer satisfaction while mana...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$79K - $114K *

Engineer robust full stack enterprise applications in a dynamic AWS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality solutions while troubleshooting c...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $130K *

Unlock your potential by providing expert SAP EWM support, resolving complex issues, and enhancing system performance. Collaborate with teams, mentor junior consultants, and drive improvements to ensu...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Execute comprehensive project controls to ensure timely, budget-compliant project completion. Collaborate with teams to analyze financial data, manage forecasts, and report on project progress across...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$99K - $120K *

Join a team that's pivotal in executing large-scale data center projects. As a Lead Field Technician, you'll coordinate trades, manage field crews, and ensure safety and quality standards are met, dri...

Atlanta, GARemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $150K *

Shape the future of IT by leading a high-performing team to integrate AI and automation, enhance operational efficiency, and drive strategic technology initiatives in a dynamic environment...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $205K *

Champion the development of scalable blockchain systems and APIs. Collaborate with cross-functional teams to enhance payment solutions while troubleshooting issues and ensuring high-quality code deliv...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $160K *

Empower the development of mission-critical applications on the ServiceNow platform, collaborating with stakeholders to deliver scalable solutions while ensuring compliance with federal standards and...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by driving product innovation in radiation therapy through customer insights and clinical expertise. Collaborate with cross-functional teams to enhance solutions and workflows, ensuri...

Atlanta, GARemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$65K - $101K *

Empower a secure collaboration environment by administering Microsoft 365 and related tools. Provide expert Tier II/III support, monitor performance, and maintain web content, ensuring compliance with...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead and manage IT projects, ensuring successful delivery and alignment with organizational goals. Oversee planning, execution, and communication while collaborating across teams to meet project miles...

Massachusetts, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$75K - $100K *

Reimagine talent acquisition by leading full-cycle recruiting efforts, collaborating with leadership to forecast hiring needs, and enhancing employer branding to attract top talent while ensuring comp...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$75K - $127K *

Unlock the potential of SAP Integration solutions by designing, developing, and supporting innovative software systems for improved data exchange and functionality, ensuring alignment with project spe...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Engage in designing and optimizing scalable recommendation systems. Collaborate with cross-functional teams to develop impactful machine learning models that enhance personalized user experiences in a...

Georgia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $101K *

Join a team that's dedicated to enhancing knowledge management by creating impactful documentation, analyzing user feedback, and developing chatbot content for an enterprise IT Customer Support Servic...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $250K *

Transform customer experiences by leading technical sales solutions for wireless routers and managed services. Collaborate with partners and clients across diverse industries, ensuring optimal connect...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $185K *

Lead enterprise-level architectural initiatives to enhance endpoint technologies, guiding modernization efforts and integrating emerging solutions across multiple divisions while ensuring security and...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$131K - $243K *

Unlock potential by leading cross-functional teams to deliver integrated solutions. Collaborate with stakeholders to define requirements, create specifications, and support the deployment of innovativ...

Littleton, CORemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.