IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$150K - $180K *
Lead strategic initiatives for high-value accounts, driving new business growth by leveraging deep client relationships and insights. Master internal methodologies to enhance customer satisfaction, re...
3 weeks ago
$120K - $140K *
Advance client success by providing technical guidance and support for Ping solutions. Collaborate across teams to ensure seamless implementation and ongoing optimization, fostering strong relationshi...
Reposted 3 weeks ago
$179K - $341K *
Lead the transformation of workforce strategies by partnering with executives to implement AI and automation solutions, guiding clients through actionable roadmaps and measurable outcomes across the e...
2 weeks ago
$144K - $184K *
Engage with major regional accounts to drive strategy and new business growth. Build executive relationships, manage account satisfaction, and leverage Gartner's sales methodology to achieve quota and...
Reposted 6 days ago
$144K - $184K *
Join a team that's driving strategic growth by managing key accounts, fostering executive relationships, and delivering tailored solutions to enhance client satisfaction and retention while achieving...
1 week ago
Senior Technical Account Manager
$110K - $130K *
Contribute to customer success as a technical liaison, driving adoption of AI-driven solutions while collaborating with cross-functional teams to enhance product value and performance. Foster strong r...
Reposted 2 weeks ago
$127K - $160K *
Engineer scalable cloud platforms by automating processes and enhancing reliability. Collaborate with teams to streamline deployments and ensure secure, resilient infrastructure that meets evolving bu...
1 week ago
$150K - $210K *
Engage with customers to design tailored solutions utilizing Zoo's APIs, driving adoption and ensuring successful integration, while supporting sales with technical expertise and customer demonstratio...
Reposted 1 week ago
$110K - $130K *
Unlock potential by leading complex projects and implementations in cloud-based procurement solutions. Collaborate with cross-functional teams to deliver innovative designs and ensure stakeholder sati...
4 weeks ago
Senior Manager, HR Technology (Remote)
$120K - $145K *
Transform HR operations by leading Workday implementation, ensuring system functionality, data integrity, and user-friendly design. Collaborate with stakeholders to drive global consistency and optimi...
3 weeks ago
Presales Solutions Engineer - Data Security
$96K - $184K *
Elevate your career by engaging with clients as a data security expert. Collaborate across teams to deliver innovative security solutions, educate sales teams, and stay ahead of industry trends while...
Yesterday
Presales Solutions Engineer - Data Security
$120K - $230K *
Transform your career by leveraging your data security expertise in a consultative role. Collaborate with clients to enhance security solutions, educate teams, and develop innovative offerings that me...
4 days ago
Commissioning Technician/Specialist
$80K - $95K *
Unlock potential by providing technical support throughout the commissioning lifecycle of mission-critical facilities. Collaborate with engineers and stakeholders to ensure successful execution of com...
Yesterday
$91K - $141K *
Join a dedicated team transforming legacy systems into modern, cloud-native architectures. Utilize your software development skills in a collaborative environment focused on application modernization...
4 weeks ago
Software Engineering, Senior Advisor
$135K - $216K *
Elevate data integration and engineering efforts to enhance the CMS Fraud Prevention System. Collaborate with teams to design and operate data pipelines, ensuring compliance and security while optimiz...
2 weeks ago
Sr. QA Test Engineer (Quality Assurance)
$95K - $130K *
Transform the quality assurance landscape by leading manual and automated testing efforts, ensuring enterprise applications meet high standards for reliability, usability, and performance while collab...
1 week ago
AWS-09 - Database & Backup Operations Engineer
$110K - $130K *
Elevate database operations and backup strategies for a major automotive client. Collaborate with cross-functional teams to ensure optimal performance and disaster recovery in a dynamic AWS environmen...
2 weeks ago
$110K - $204K *
Drive innovative software solutions as a Software Systems Engineer. Collaborate across teams to create, test, and enhance software products using advanced systems engineering techniques to meet missio...
1 month ago
Forward Deployed Engineer (SDEV)
$145K - $218K *
Engage with strategic customers to deploy and enhance SRE Agent capabilities, driving adoption and value through hands-on integration and development of AI-assisted incident management solutions...
1 week ago
(USA) Senior Technology Operations
$80K - $155K *
Drive technology enablement by translating business needs into configured solutions. Collaborate across teams to support Salesforce administration, configure workflows, and ensure scalable execution o...
Today
$70K - $110K *
Engage with school leaders to foster technology solutions, navigate challenges, and build productive long-term relationships. Drive the sales process through a consultative approach and support client...
Reposted 1 month ago
Senior Infrastructure Engineer
$135K - $160K *
Join a team that's transforming cloud infrastructure for institutional investors. You'll deploy and manage AI solutions across various cloud environments, ensuring security and compliance while collab...
2 weeks ago
BIM VDC Engineer IV - Critical Infrastructure
$99K - $120K *
Drive BIM and VDC initiatives for critical infrastructure projects, leading model management and coordination efforts. Collaborate with teams to ensure accurate, constructible models throughout the co...
3 weeks ago
$67K - $92K *
Join a team that's dedicated to ensuring software quality through automated testing. Collaborate with developers, execute test cases, and leverage AI tools to enhance testing processes while participa...
4 days ago
$184K - $356K *
Join a dynamic team to develop cutting-edge cybersecurity solutions, collaborating with research and product teams to transform innovative ideas into production-ready services that enhance AI tooling...
3 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.