IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$150K - $180K *

Lead strategic initiatives for high-value accounts, driving new business growth by leveraging deep client relationships and insights. Master internal methodologies to enhance customer satisfaction, re...

Alberta, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $140K *

Advance client success by providing technical guidance and support for Ping solutions. Collaborate across teams to ensure seamless implementation and ongoing optimization, fostering strong relationshi...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$179K - $341K *

Lead the transformation of workforce strategies by partnering with executives to implement AI and automation solutions, guiding clients through actionable roadmaps and measurable outcomes across the e...

Dallas, TXRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$144K - $184K *

Engage with major regional accounts to drive strategy and new business growth. Build executive relationships, manage account satisfaction, and leverage Gartner's sales methodology to achieve quota and...

RemoteRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Business Services

$144K - $184K *

Join a team that's driving strategic growth by managing key accounts, fostering executive relationships, and delivering tailored solutions to enhance client satisfaction and retention while achieving...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Contribute to customer success as a technical liaison, driving adoption of AI-driven solutions while collaborating with cross-functional teams to enhance product value and performance. Foster strong r...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$127K - $160K *

Engineer scalable cloud platforms by automating processes and enhancing reliability. Collaborate with teams to streamline deployments and ensure secure, resilient infrastructure that meets evolving bu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $210K *

Engage with customers to design tailored solutions utilizing Zoo's APIs, driving adoption and ensuring successful integration, while supporting sales with technical expertise and customer demonstratio...

Los Angeles, CARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading complex projects and implementations in cloud-based procurement solutions. Collaborate with cross-functional teams to deliver innovative designs and ensure stakeholder sati...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform HR operations by leading Workday implementation, ensuring system functionality, data integrity, and user-friendly design. Collaborate with stakeholders to drive global consistency and optimi...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$96K - $184K *

Elevate your career by engaging with clients as a data security expert. Collaborate across teams to deliver innovative security solutions, educate sales teams, and stay ahead of industry trends while...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$120K - $230K *

Transform your career by leveraging your data security expertise in a consultative role. Collaborate with clients to enhance security solutions, educate teams, and develop innovative offerings that me...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Unlock potential by providing technical support throughout the commissioning lifecycle of mission-critical facilities. Collaborate with engineers and stakeholders to ensure successful execution of com...

New Jersey, USRemote

Yesterday

  •   5 - 7 years exp.  •   Staffing

$91K - $141K *

Join a dedicated team transforming legacy systems into modern, cloud-native architectures. Utilize your software development skills in a collaborative environment focused on application modernization...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $216K *

Elevate data integration and engineering efforts to enhance the CMS Fraud Prevention System. Collaborate with teams to design and operate data pipelines, ensuring compliance and security while optimiz...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$95K - $130K *

Transform the quality assurance landscape by leading manual and automated testing efforts, ensuring enterprise applications meet high standards for reliability, usability, and performance while collab...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate database operations and backup strategies for a major automotive client. Collaborate with cross-functional teams to ensure optimal performance and disaster recovery in a dynamic AWS environmen...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $204K *

Drive innovative software solutions as a Software Systems Engineer. Collaborate across teams to create, test, and enhance software products using advanced systems engineering techniques to meet missio...

RemoteRemote

1 month ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$145K - $218K *

Engage with strategic customers to deploy and enhance SRE Agent capabilities, driving adoption and value through hands-on integration and development of AI-assisted incident management solutions...

New York, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $155K *

Drive technology enablement by translating business needs into configured solutions. Collaborate across teams to support Salesforce administration, configure workflows, and ensure scalable execution o...

Bentonville, ARRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $110K *

Engage with school leaders to foster technology solutions, navigate challenges, and build productive long-term relationships. Drive the sales process through a consultative approach and support client...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $160K *

Join a team that's transforming cloud infrastructure for institutional investors. You'll deploy and manage AI solutions across various cloud environments, ensuring security and compliance while collab...

Berkeley, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $120K *

Drive BIM and VDC initiatives for critical infrastructure projects, leading model management and coordination efforts. Collaborate with teams to ensure accurate, constructible models throughout the co...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$67K - $92K *

Join a team that's dedicated to ensuring software quality through automated testing. Collaborate with developers, execute test cases, and leverage AI tools to enhance testing processes while participa...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$184K - $356K *

Join a dynamic team to develop cutting-edge cybersecurity solutions, collaborating with research and product teams to transform innovative ideas into production-ready services that enhance AI tooling...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.