IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Member of Technical Staff, Platform Engineer (New Stealth Startup)
$200K - $350K *
Transform complex AI research into scalable, reliable systems. Collaborate across teams to architect and enhance backend services, ensuring robust infrastructure for model training and data collection...
Yesterday
$200K - $250K *
Elevate client partnerships by solving complex business challenges. Seek out and establish new connections while fostering long-term relationships to drive success and become a trusted advisor in the...
Reposted 3 weeks ago
Identity and Access Management Engineer (Authentication)
$92K - $130K *
Lead the charge in designing and implementing secure IAM authentication solutions that enhance user experience while ensuring security. Collaborate with cross-functional teams to troubleshoot issues a...
1 month ago
Senior Manager of Strategic Staffing
$161K - $189K *
Drive the hiring engine for high-volume staffing engagements, leading a team to optimize recruitment processes, ensure client satisfaction, and meet ambitious fill-rate and time-to-fill goals while ma...
2 weeks ago
Senior Analytics Engineer - GTM
$156K - $205K *
Empower growth by leveraging your data expertise to enhance GTM strategies. Collaborate globally, ensuring reliable data pipelines and insightful dashboards that drive key performance metrics across t...
Reposted 2 weeks ago
$75K - $100K *
Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...
1 week ago
Senior DevOps Engineer (Active Secret Clearance)
$185K - $230K *
Lead the charge in optimizing cloud and on-prem environments, ensuring seamless software deployments and enhancements. Collaborate with cross-functional teams to drive innovative solutions and support...
Reposted 1 month ago
Security Engineer, Exposure and Vulnerability Management
$120K - $145K *
Drive comprehensive vulnerability management across diverse infrastructures, ensuring robust security for cutting-edge AI technologies. Own the entire security program, from engineering to remediation...
2 days ago
Cloud Software Engineer - SOCEUR
$114K - $252K *
Engineer scalable cloud-native software solutions for mission-critical operations. Collaborate with cross-functional teams to design, implement, and maintain secure tools on Google Cloud Platform, enh...
Yesterday
$200K - $250K *
Drive enterprise-wide network architecture and modernization for mission-critical systems, ensuring security and resilience across hybrid environments. Collaborate on technical designs, implement solu...
3 weeks ago
Technical Project Manager, Business Applications
$110K - $120K *
Drive impactful business application initiatives by leading cross-functional projects that enhance efficiency and performance. Collaborate with stakeholders to ensure successful delivery of Microsoft...
2 weeks ago
$87K - $135K *
Develop and maintain custom solutions on the Microsoft 365 platform, ensuring compliance with standards while supporting over 13,000 users in an Agile environment. Propel user experience through innov...
3 weeks ago
Information System Security Officer (ISSO)
$90K - $189K *
Lead the charge in safeguarding information systems by implementing security policies, managing risk assessments, and ensuring compliance with DoD standards. Collaborate with teams to maintain system...
4 days ago
$135K - $160K *
Elevate your career as a technical leader, architecting scalable systems and driving DevOps initiatives. Collaborate with engineering teams to enhance product reliability and mentor engineers while en...
1 week ago
Senior Microsoft Infrastructure Administrator (REMOTE)
$110K - $130K *
Unlock potential by leading the administration and engineering of Microsoft infrastructure, ensuring security and compliance across Microsoft 365, Azure Government, and endpoint management. Drive impr...
Today
Software Engineer I - LLM Observability
$160K - $180K *
Empower your career by delivering AI observability solutions end-to-end. Collaborate with a cross-functional team to enhance user experiences and drive insights into AI systems, shaping the future of...
1 week ago
$161K - $299K *
Drive impactful change by managing 1LMX product solutions across the enterprise. Collaborate with stakeholders to align transformation capabilities with business needs, ensuring successful deployment...
2 weeks ago
$80K - $95K *
Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...
1 week ago
Technical Evangelist - AI infrastructure and GPU Technologies
$185K - $272K *
Shape the future of technical training and enablement, driving market awareness and engagement. Collaborate across teams to deliver impactful educational content while representing innovative technolo...
3 weeks ago
$88K - $105K *
Lead product marketing initiatives by crafting compelling messaging and strategies that drive customer engagement and adoption. Collaborate cross-functionally to ensure alignment and measure performan...
Today
Field Service Engineer 2 - Lancaster, Pennsylvania
$74K - $96K *
Join a team that's dedicated to delivering exceptional on-site support, leveraging your technical expertise to resolve customer issues and enhance their experience through effective communication and...
Reposted 5 days ago
Network Deployment and Maintenance Lead - Data Center Operations
$320K - $405K *
Shape your career as you oversee network deployment and maintenance across multiple data centers. Lead initiatives from planning to execution, ensuring the delivery of robust network solutions while d...
3 weeks ago
$145K - $160K *
Transform HR data analytics by leveraging advanced Excel and Power BI skills. Drive reporting automation and process optimization to enhance efficiency and accuracy in a remote, project-based environm...
2 weeks ago
Platform Site Reliability Engineer
$165K *
Champion innovative solutions as a Platform Site Reliability Engineer, enhancing infrastructure, optimizing deployment pipelines, and ensuring system reliability, scalability, and security in collabor...
Reposted 2 weeks ago
$110K - $130K *
Elevate incident response capabilities by developing dashboards and alerts, optimizing cloud performance, and ensuring security compliance. Collaborate with product teams to enhance IAM needs while dr...
2 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.