IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$200K - $350K *

Transform complex AI research into scalable, reliable systems. Collaborate across teams to architect and enhance backend services, ensuring robust infrastructure for model training and data collection...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Elevate client partnerships by solving complex business challenges. Seek out and establish new connections while fostering long-term relationships to drive success and become a trusted advisor in the...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $130K *

Lead the charge in designing and implementing secure IAM authentication solutions that enhance user experience while ensuring security. Collaborate with cross-functional teams to troubleshoot issues a...

Illinois, USRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$161K - $189K *

Drive the hiring engine for high-volume staffing engagements, leading a team to optimize recruitment processes, ensure client satisfaction, and meet ambitious fill-rate and time-to-fill goals while ma...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$156K - $205K *

Empower growth by leveraging your data expertise to enhance GTM strategies. Collaborate globally, ensuring reliable data pipelines and insightful dashboards that drive key performance metrics across t...

CanadaRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $100K *

Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $230K *

Lead the charge in optimizing cloud and on-prem environments, ensuring seamless software deployments and enhancements. Collaborate with cross-functional teams to drive innovative solutions and support...

Austin, TXRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive comprehensive vulnerability management across diverse infrastructures, ensuring robust security for cutting-edge AI technologies. Own the entire security program, from engineering to remediation...

San Francisco, CARemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $252K *

Engineer scalable cloud-native software solutions for mission-critical operations. Collaborate with cross-functional teams to design, implement, and maintain secure tools on Google Cloud Platform, enh...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$200K - $250K *

Drive enterprise-wide network architecture and modernization for mission-critical systems, ensuring security and resilience across hybrid environments. Collaborate on technical designs, implement solu...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $120K *

Drive impactful business application initiatives by leading cross-functional projects that enhance efficiency and performance. Collaborate with stakeholders to ensure successful delivery of Microsoft...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $135K *

Develop and maintain custom solutions on the Microsoft 365 platform, ensuring compliance with standards while supporting over 13,000 users in an Agile environment. Propel user experience through innov...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $189K *

Lead the charge in safeguarding information systems by implementing security policies, managing risk assessments, and ensuring compliance with DoD standards. Collaborate with teams to maintain system...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$135K - $160K *

Elevate your career as a technical leader, architecting scalable systems and driving DevOps initiatives. Collaborate with engineering teams to enhance product reliability and mentor engineers while en...

Nye, MTRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading the administration and engineering of Microsoft infrastructure, ensuring security and compliance across Microsoft 365, Azure Government, and endpoint management. Drive impr...

Washington, DCRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $180K *

Empower your career by delivering AI observability solutions end-to-end. Collaborate with a cross-functional team to enhance user experiences and drive insights into AI systems, shaping the future of...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$161K - $299K *

Drive impactful change by managing 1LMX product solutions across the enterprise. Collaborate with stakeholders to align transformation capabilities with business needs, ensuring successful deployment...

Connecticut, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$185K - $272K *

Shape the future of technical training and enablement, driving market awareness and engagement. Collaborate across teams to deliver impactful educational content while representing innovative technolo...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$88K - $105K *

Lead product marketing initiatives by crafting compelling messaging and strategies that drive customer engagement and adoption. Collaborate cross-functionally to ensure alignment and measure performan...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$74K - $96K *

Join a team that's dedicated to delivering exceptional on-site support, leveraging your technical expertise to resolve customer issues and enhance their experience through effective communication and...

RemoteRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$320K - $405K *

Shape your career as you oversee network deployment and maintenance across multiple data centers. Lead initiatives from planning to execution, ensuring the delivery of robust network solutions while d...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $160K *

Transform HR data analytics by leveraging advanced Excel and Power BI skills. Drive reporting automation and process optimization to enhance efficiency and accuracy in a remote, project-based environm...

Pennsylvania, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$165K *

Champion innovative solutions as a Platform Site Reliability Engineer, enhancing infrastructure, optimizing deployment pipelines, and ensuring system reliability, scalability, and security in collabor...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate incident response capabilities by developing dashboards and alerts, optimizing cloud performance, and ensuring security compliance. Collaborate with product teams to enhance IAM needs while dr...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.