IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$125K - $150K *

Unlock potential by bridging presales insights with post-sales success, ensuring customers achieve measurable value from their TeamViewer ONE investment through effective adoption strategies and actio...

Clearwater, FLRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $163K *

Lead the charge in safeguarding our organization against evolving cyber threats. As a Senior Cybersecurity Engineer, you'll design robust defenses and collaborate across teams to enhance security post...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$90K - $110K *

Empower project success through effective coordination and communication, ensuring client satisfaction and project completion on time and within budget. Be a key player in managing diverse teams and r...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in complex software implementations for healthcare organizations, overseeing the full lifecycle from initiation to post-launch support while coordinating cross-functional teams and man...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$115K - $130K *

Deliver high-quality training for I&C technicians, ensuring comprehension and performance tracking. Collaborate with teams to enhance training materials and support continuous improvement in a virtual...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive enterprise solution implementations by leading requirements analysis, designing scalable architectures, and delivering innovative solutions. Collaborate with teams to ensure quality and manage c...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$80K - $89K *

Elevate your career by developing innovative software solutions, driving product enhancements, and collaborating within an Agile team. Utilize core technologies like JavaScript, HTML, and CSS to deliv...

Toronto, ONRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $121K *

Lead impactful training initiatives designed to empower customers globally. Utilize innovative methods and foster strong relationships to enhance learning experiences and drive success across diverse...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $125K *

Contribute to the enhancement of application systems by managing projects, collaborating with teams, and resolving technical issues to optimize user experience and system performance in a healthcare e...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $110K *

Transform the productivity landscape by administering and enhancing Microsoft 365 services, including SharePoint, Teams, and Power Platform. Collaborate with teams to deliver scalable solutions and su...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$88K - $133K *

Join a team that's dedicated to empowering public sector organizations. As a Customer Success Manager, you'll partner with clients to enhance their operations using our innovative IoT platform and con...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $131K *

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $164K *

Champion technical delivery and governance for enterprise release management, ensuring reliable software deployment and continuous improvement across teams while driving AI adoption and enhancing oper...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Bring your expertise to lead AI Security & Governance initiatives, ensuring secure AI adoption and integration across systems. Collaborate with teams to develop risk assessments, architecture guidelin...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Develop and optimize secure, database-driven web applications using Oracle APEX and ORDS. Collaborate with stakeholders to deliver high-performance solutions that support cancer registry goals, ensuri...

Hialeah, FLRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Transform business operations by identifying improvement opportunities, optimizing processes, and driving sustainable outcomes. Collaborate with stakeholders to enhance performance and support organiz...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $135K *

Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$131K - $219K *

Join a team that's redefining cybersecurity in the energy sector. You'll lead complex projects, develop standards, and automate processes to enhance efficiency and security across global Grid Automati...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Business Services

$135K - $160K *

Join a team that's redefining network architecture by integrating complex systems, ensuring seamless coexistence, and driving innovative solutions across global operations and joint ventures...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by leading our Site Reliability Engineering team, ensuring the reliability and performance of our cloud-native platform. Drive technical excellence, cultivate a high-performance cultu...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $350K *

Transform complex AI research into scalable, reliable systems. Collaborate across teams to architect and enhance backend services, ensuring robust infrastructure for model training and data collection...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Elevate client partnerships by solving complex business challenges. Seek out and establish new connections while fostering long-term relationships to drive success and become a trusted advisor in the...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $130K *

Lead the charge in designing and implementing secure IAM authentication solutions that enhance user experience while ensuring security. Collaborate with cross-functional teams to troubleshoot issues a...

Illinois, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$161K - $189K *

Drive the hiring engine for high-volume staffing engagements, leading a team to optimize recruitment processes, ensure client satisfaction, and meet ambitious fill-rate and time-to-fill goals while ma...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$156K - $205K *

Empower growth by leveraging your data expertise to enhance GTM strategies. Collaborate globally, ensuring reliable data pipelines and insightful dashboards that drive key performance metrics across t...

CanadaRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.